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Experteer

1.3

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Experteer Reviews Summary

Experteer has a rating of 1.3 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Experteer most frequently mention credit card, customer service and auto renewal. Experteer ranks 319th among Job Search sites.

service
31
value
33
quality
35
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Texas
2 reviews
1 helpful vote
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This "service" is effectively a scam. Maybe it is better in Europe, but here in the states, it is total crap. Really wish I would have believed the reviews, but I really need a job and was trying everything I could. Now for the best part... You are automatically signed up for auto renewal for the service. Ok, lot's of companies do that. However, legitimate companies actually send you an invoice or reminder prior to your renewal. Not these guys. BAMM another charge and no chance to get your money back.
Save your money for a legitimate search effort. Shame on me for not paying attention to the fine print and cancelling immediately when I realized how crappy the service really is.

Date of experience: April 22, 2021
California
1 review
7 helpful votes
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Predatory
February 9, 2021

Deceit and unscrupulous. Thought I was applying for job w/LinkedIn. Instead, it was a false page for Expeteer which took my info, sells it & now spams me constantly. It reminds me of The Jobs Ladders scam site. In any case, I keep trying to "unsubscribe" to no avail, so I just "blocked" them. It's a scam & I did report them to the FTC just to inform someone of their predatory and creepy business practices.

Date of experience: February 8, 2021
North Carolina
1 review
0 helpful votes
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They basically extort you into paying for additional service. The site suks and they are rude. DO NOT USE

Date of experience: December 17, 2020
Arizona
1 review
0 helpful votes
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Rip off
December 15, 2020

I paid for this service with hopes of getting a 6 figure job since I do have 3 Masters degrees and 30 years experience. I paid them for a year or two (it might be two years) and applied for countless jobs I am 100% qualified for. I did not ever get a "thank you for applying" indicating the company I supposedly applied to got my application and resume. Never did I get an email stating my resume was reviewed and was not sufficient. NOTHING has ever happened. Furthermore, I have unsubscribed from getting their emails from flooding my email account no less than 8 times and they STILL come to my email! I'm ready to sue whoever runs this POS. They are a rip off, SCAM.

Date of experience: December 15, 2020
California
1 review
0 helpful votes
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Avoid this service, it is a money pit. If you have a subscription, make note to cancel BEFORE the renewal date or you will be out of money.
This service is European and is not working well in the USA it is a waste of time and money.
Now making some noise.

Date of experience: December 14, 2020
Canada
1 review
15 helpful votes
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Worst career site
October 28, 2020

What a waste of money! I subscribed for a monthly fee but was charged over R3000 once off... so angry about this and the site is just terrible. So angry that I didn't research the site like I usually do, else I would have come across this site. I have emailed them them like a few days later to request a refund as most companies offer cancellation within 14 days but they don't. They just took the last funds from my account. They responded and and ignored my 2nd email.

Date of experience: October 28, 2020
Texas
2 reviews
24 helpful votes
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Dishonest and very expensive. Stay away. Terrible company, they steal your money and promise result.

Date of experience: October 14, 2020
GB
1 review
0 helpful votes
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An absolutely awful experience. Signed up to be able to see opportunities within the remuneration range looking for. The site states a certain amount but when you click on the opportunity itself, it forwards you to the site where it is actually advertised and is NOWHERE NEAR the remuneration levels they suggest within their site. It is pretty much false advertising and almost fraudulent in the scale of mismatching.

The headhunting aspect is practically non-existent and the one enquiry I had was not even close to the skillset match.

I attempted to cancel and the cancellation process did not work. Their lead times for cancelling are way off the mark for sensible customer satisfaction (you have to give notice almost as soon as you start the subscription).

When I was charged for six months automatically, I asked for it to be cancelled explaining the system did not work and they refused 3 times over a period of three weeks to refund stating it was not possible to refund.

It is entirely possible to refund, they chose not to.

Please don't go with this site, the experience is awful, the information misleading and adds no value (more detracts value) from the job hunting process. They have proven with their customer service that they are not interested in the customer or adding value to the job hunting service. They are a website scraping service that provides misleading information. Avoid.

They should be seriously re-evaluate the experience of their website and customer service they provide. They serve no-one except themselves.

Date of experience: October 14, 2020
Kansas
1 review
7 helpful votes
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The company uses less the ethical processes to trick consumers into additional 3 month periods. The recommendations are useless and some of the jobs do not even exist. I would highly recommend that any job searcher stay clear of this site and service.

Date of experience: October 4, 2020
Switzerland
3 reviews
8 helpful votes
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A waste of money
September 27, 2020

An automated site that seemed just to feature jobs I had already seen elsewhere (for free). I uploaded a profile, no one visited it! I found absolutely no benefit in my premium membership.

Date of experience: September 27, 2020
Texas
1 review
11 helpful votes
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Scam - no value
September 23, 2020

This is a scam. I logged into the site during the covid layoffs to get help job hunting, and the site and service were a total waste. I could not cancel online and there were no payment reminders. After my second billing, I reached them via the generic customer service email and they refused to refund me even though I only logged in ONE TIME.

Date of experience: September 23, 2020
Ukraine
1 review
0 helpful votes
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I subscribed for one month and then cancelled.
Cancellation is a bit hidden. I had to fill in a form why I wanted to cancel and then got a message ¨Sorry to see you go. ¨ and an email with the heading Cancellation of your premium account¨ However, they continued charging!

Date of experience: September 2, 2020
GB
1 review
1 helpful vote
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STAY AWAY FROM THIS Did nothing for me, then paid for premium and nothing changed, then wanted more money for premium features?.
This site is the worst and you cannot get hold of them to complain or unsubscribe.

Date of experience: August 21, 2020
Wisconsin
2 reviews
1 helpful vote
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Horible
August 18, 2020

You will have better look looking in a local paper, and they will charge your account monthly no matter what you do. Good luck

Date of experience: August 18, 2020
Germany
1 review
6 helpful votes
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I have subscribed since March 2019; with no opportunities presented.

Upon deciding to cancel my account I noticed that there are no customer service contact phone numbers or email details presented - one red flag.

Using the online message function I have attempted to cancel my subscription twice to no avail - each time it promises that "a confirmation email will arrive shortly".

All the while, Experteer keep taking payments.
I will have no choice following this but to get in touch with my UK bank to cancel the direct debit.

It should be said that this amounts to entrapment and possibly fraud. AVOID.

Date of experience: August 10, 2020
GB
1 review
14 helpful votes
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On paper it looks good the content
On paper it looks good the content looks good the opportunities look good when it comes to it it's actually really really bad. Furthermore, whilst in the small print when you sign up, they don't make this very obvious, they will auto renew your subscription without sending a reminder email, without advising you that your subscription is about to be renewed and they won't refund you.

Charlatans.

Date of experience: July 30, 2020
Florida
1 review
13 helpful votes
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I got hooked into the free trial and then they renewed on me, my fault, but I emailed them the same day to cancel and they kept the money. I doubt they sent me more than 2 suitable jobs and they were all just rehashed from other websites like zip recruiter. This is a German web company masquerading as a global job platform that just re wraps other sites jobs. Don't waste your money.

Date of experience: July 21, 2020
New York
1 review
2 helpful votes
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All they do is collect fees for doing absolutely nothing and I mean nothing. Stay away from them. $ 119.00 every six months, save your money

Date of experience: July 21, 2020
GB
1 review
2 helpful votes
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Dont ever sign up to this website because all the jobs can be accessed on indeed, linkedin etc without a need for a membership fee

Date of experience: July 14, 2020
GB
1 review
2 helpful votes
Follow Nicky S.
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Auto renewal forces you to renew but without any advanced warning giving an option to cancel.

Even if you unsubscribe to the service, this is not deemed as cancellation. Therefore you will be looking for a roll in year xx, and the following year be charged again.

They are unwilling to provide details of their financial regulator nor willing to provide an address to write a complaint.

Date of experience: June 24, 2020

From the business

Executive and senior management jobs for $ 100k and over. This high-end job search and career service gives confidential access to executive recruiters and headhunters. On Experteer.com thousands of 100k plus job offers for specialists, directors, exec...


experteer.com
Founded in 2005
M, Munich, Germany