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The company enjoys a strong reputation for providing clean, well-equipped properties that meet customer expectations, often enhancing family gatherings and vacations. Customers frequently praise the professionalism and responsiveness of the hosts, highlighting their accommodating nature and attention to detail. However, some concerns have emerged regarding rising service fees and a perceived decline in personalized service since the company's association with VRBO. Overall, while customer satisfaction remains high, addressing the fee structure and maintaining personalized support could further enhance the company's standing in the competitive vacation rental market.
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The house was clean but the electrical plug in the master bathroom needed to be flipped on the panel. The exposed wiring in each bedroom for a ceiling fan was disconcerting.
We enjoyed our stay at this amazing home. It had everything we could possibly need. Communication with the host was easy and he was very helpful. Beautiful area to visit.
Clean, comfortable, exactly what was advertised and what we needed.
Noel was great, she answered all my questions and made sure I have a wonderful time in Hawaii.
We enjoyed our stay at this condo near old town Scottsdale. It was perfect for our visit catching up with friends and relatives in the area. It was clean, comfortable and well stocked. The parking was convenient and it was easy to find.
Second time I have answered. Fix dryer vent put cover on outside outlet down by the stairs. Need instructions on how to work TV.
Would like brach chairs 💺
Overall it was satisfying 😌
The casita seems new with very high ceilings, giving it a very spacious feel. It was quite comfortable. The hosts live 50 yards away, so are very accessible and are responsive. We'd definitely stay again.
The home is exactly as described, with a beautiful and functional kitchen and living space and four bedrooms. The main bath is large and very clean. There is a second bath in the back bedroom with a bowl sink and barn door that worked ok but aren't practical. The outdoor area and screen porch were awesome bonuses! This house truly is only 5 minutes from the beach and around the corner from restaurants and grocery. Perfect!
We loved the location of this condo. The space was small but clean and there is everything you need. We stayed for 10 days and the unit could have had more wash cloths and toilet paper because we had to buy some to get us through.
Requested an early check in and the unit was not ready. Requested a key for the ski locker and never received it. The sauna downstairs did not work. This dishwasher in the unit was not attached to the counter, Nice upgraded unit and convenient to the lifts.
Snowmass was pleasant and Aspen is over rated
I loved the place and the time we got to spend there. The cleaning fee surprised me a little bit, but the total cost was still worth it, so we booked it!
Me and my Girlfriend was just so impressed with this place and the view was too die for, we could not ask for anything better.
Everything was excellent. The only recommendation I would suggest is to turn on the heat (in the winter) if you have guest checking in.
Our kids and grandkids all joined us for a wonderful weekend in the snow and beauty of the Lake Tahoe area! We all had so much fun playing games and enjoying meals at the huge dining table, and relaxing in front of the fireplace watching football playoffs and some hilarious Jo Koy. Even with all of the snow, we were able to build a fire in the solo stove and roast some marshmallows. We all had such a great time and agreed we will be back here again for more awesome memories!
The property was awesome! Brand new and tastefully decorated. The owners were just as awesome as the property!
One week in a charming bungalow in Patagonia AZ. Melissa, the site contact, was very gracious and helpful.
House was just as described, cute and loved the chickens!
House was wonderful and the guest host was very prompt in their communication
Answer: Avoid Evolve it will be a major mistake listing your property with them. The client support is all flash with no substance. The owner protection insurance is a scam! The listing description was never correct, my Financial lost was over $6000 due to guest damages that were supposedly covered. The corporate infrastructure is amateurish and segmented without leadership.
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Hi Bruce - we sincerely appreciate your feedback! We're sorry to hear about the issues you experienced with the locker key as well as the sauna. We're also bummed to hear we were not bale to get you into the unit early. As much as we know our team and the owners want to be able to work with guests on early check-ins, it is unfortunately not always possible for the turn over crew to make this happen in between guests leaving and arriving. We hope you enjoyed your overall stay and time on the mountains. We hope to have the opportunity to host you again soon!