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evo

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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evo Reviews Summary

evo has a rating of 4.7 stars from 31,107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with evo most frequently mention customer service, great price and quick shipping. evo ranks 1st among Outdoor Clothing sites.

value
44
shipping
41
quality
44
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Maine
1 review
0 helpful votes
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Missing order
December 18, 2025

Waiting for my order / haven't received any updates

Date of experience: December 18, 2025
New Jersey
1 review
0 helpful votes
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Inaccurate description
December 18, 2025

I bought the Stio Credentials jacket, because it had a good sale and in the description it said it was Goretex. When the jacket arrived I realized it wasn't. The only sensible return option was for me to drop it off in a store. Luckily I was flying out of Denver and I found a store there.
I paid for express shipping, which cost 30 dollars when I entered my unit number and 24 without the unit number. Contacted support for a reason and got pretty much no help.

Date of experience: December 10, 2025
Colorado
1 review
0 helpful votes
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I have bought several items from Evo and they have never failed me. Communication is quick and timely, shipping is on time and product arrives in great condition. I'd say one thing you have to do is make sure you do the research and know what you are buying as they have a huge selection and some items are not this years model and another example is I bought my wife what were supposed to be beginner cross country Skis and turned out to be beginner skate skis which are definitely not something for a beginner Nordic skier who just wants to get some exercise! They were beginner, but not what I needed. Totally my fault but do your research and good deals to be found!

Date of experience: December 18, 2025
North Dakota
1 review
0 helpful votes
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Great customer service!
December 18, 2025

Fedex lost my package. Evo (Conner) took care of things right away. No questions asked. Very much appreciated.

Date of experience: December 18, 2025
Colorado
1 review
0 helpful votes
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Evo Rocks!
December 17, 2025

Evo hooks it up with the dopest gear at great prices! Shipping is always taken care of in a timely manner! I love Evo!

Date of experience: December 17, 2025
Washington
1 review
0 helpful votes
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Boot fitting w/ Wes
December 17, 2025

Worked with Wes to get my wife set up with new gear (beginner skier). Wes was awesome, knowledgeable, willing and able to answer her questions (and mine), and wasn't in a hurry or pushy with recommendations.

Date of experience: December 6, 2025
Michigan
1 review
0 helpful votes
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Great buying experience
December 16, 2025

The website worked great. Shipping on boots was a bit delayed, but weather was bad

Date of experience: December 16, 2025
Pennsylvania
1 review
0 helpful votes
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Item never arrived
December 16, 2025

Purchased a ski-jacket over 2 weeks ago. Item STILL in transit, customer service just apologizes and does nothing beyond. No refund, or compensate for lateness mentioned. Next time I'll just stick to REI.

Date of experience: December 4, 2025
Rhode Island
1 review
0 helpful votes
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Great discount site for outdoor needs
December 16, 2025

Easy to order
Great customer service
Timely receipt

Date of experience: December 16, 2025
California
1 review
0 helpful votes
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Quick shipping
December 16, 2025

My order came earlier than it was supposed to. It was packaged very well, and product is as described

Date of experience: December 16, 2025
Virginia
1 review
0 helpful votes
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Not received my order.
December 16, 2025

Maybe you should verify that my order has been received before asking for a review. So far, no explanation from FedEx as to where my order is!

Date of experience: December 16, 2025
North Carolina
1 review
0 helpful votes
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Ski & bindings purchase / delivery
December 16, 2025

Great experience overall, got an amazing price for some clearance skis and the quality was absolutely perfect upon arrival. Delivery came a couple days early even though I am all the way across the country.

Date of experience: December 16, 2025
Colorado
1 review
0 helpful votes
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Great service and Great products!
December 16, 2025

We ordered skis bindings and poles, all on discount and awesome products for some serious shredding. Thanks

Date of experience: December 15, 2025
Washington
1 review
0 helpful votes
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New Helmets
December 16, 2025

I didn't know that you need to replace your helmets every few years. If they're Smith Helmets, it's every five years. I took a chance, went on line and ordered a new bike helmet and a new ski helmet. My Smith ski goggles work well with my new Smith helmet. And my new bike helmet is cooler than the old one. I love them both. And I got them at a fantastic price. Thank you, Evo!

Date of experience: December 15, 2025
Massachusetts
1 review
0 helpful votes
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Amazing service
December 16, 2025

Evo is great, fast and have great deals on cool 🏂 stuff

Date of experience: December 15, 2025
Washington
1 review
0 helpful votes
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Couldn't be happier
December 15, 2025

I'll admit, I was nervous buying a bike online even though I already did my research in person. After ordering it, all of the items arrived quickly and I just had to attach the handlebars to the frame as well as the front tire.

Date of experience: December 15, 2025
Nevada
1 review
0 helpful votes
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Always a great experience with EVO and the crew there. Never had an issue and always helpful online and in person. We've been to the Salt Lake City location every season to help out with new gear and some killer deals at the end of the season.

Date of experience: December 15, 2025
Colorado
1 review
0 helpful votes
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Will ALWAYS order from Evo first!
December 15, 2025

Evo was awesome the whole way through and had the lowest pricing and biggest selection! I will always check Evo first before attempting to shop anywhere else. They got right back to me when I emailed a question I had and the whole thing was seamless. Thank you Evo!

Date of experience: December 15, 2025
Colorado
1 review
0 helpful votes
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Great goggles
December 15, 2025

Easy transferable lenses, don't fog, and great visibility. Worth the cost

Date of experience: December 15, 2025
New York
1 review
0 helpful votes
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Still haven't received my order
December 15, 2025

I still haven't received my order. Contacted evo multiple times and keep being told it's FedEx and we have to wait. My package hasn't moved in almost two weeks and was expected several days ago.

Date of experience: December 18, 2025

From the business

evo is a leading online retailer of outdoor gear and fashion apparel. Shop? Here for the? Best selection or check out our outlet for the best deals.


evo.com
Founded in 2001
Seattle, WA, United States