evoReviews 31,125

Shopping experience was generally positive. I like the amount of filters you have because my needs are so specific it would've been prohibitively painful to sort through on my own. Your prices were also competitive / superior to what I've seen elsewhere.

Although it was annoying when I was forced to use paypal when trying to use an international credit card. Paypal snagged, so then I had to switch cards. Not exactly your fault, but still annoying.

PART 2--
Subsequent to my initial order it became clear that my order was snagged as potentially fraudulent (I ordered using one of my US credit cards from outside the US). The ensuing delay almost made me unable to receive my shipment before leaving the country. However, when I called you guys at customer service, you were extremely helpful in rushing the shipment out so I would receive it in time. I didn't expect that you'd be able to make it happen, so I was very pleasantly surprised. So, although you delayed my order initially, the way you responded to my customer service query by rushing the package was such a positive experience that you've earned me as a loyal customer and brand evangelist moving forward.