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eVitamins

2.6

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eVitamins Reviews Summary

eVitamins demonstrates a mixed reputation among customers, with notable strengths in product quality and timely shipping for many users. Positive feedback highlights excellent customer service experiences, particularly in resolving issues and providing updates on orders. However, significant concerns arise regarding order fulfillment delays, refund difficulties, and inconsistent customer support, leading to frustration for several customers. Overall, while many express satisfaction with their purchases and the company's offerings, recurring issues with service reliability and responsiveness suggest a need for improvement in customer communication and order management.

This summary is generated by AI, based on text from customer reviews

service
49
value
49
shipping
51
quality
43

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Texas
2 reviews
0 helpful votes
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Hard to come by
December 6, 2020

It took a while for me to get it. I feel lucky to have gotten it, I've tried to order more, but your sold out. Great product.

Date of experience: December 4, 2020
Delaware
1 review
10 helpful votes
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1st Time order
December 2, 2020

I ordered 4 bottles of Host Defense Chaga Mushroom capsules. After 3 weeks I still didn't receive them & got no explanation as to why, so I called them & found out that they only had 3 bottles & were waiting for more from the company before shipping my order. While it would have been nice to know that information, they quickly remedied the problem by changing the order to 3 & shipping them out expedited delivery on them. They arrived before I ran out. All is good!

Date of experience: December 1, 2020
Portugal
1 review
1 helpful vote
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Very dissatisfied
December 1, 2020

After paying in full on my first (and only!) purchase, I received a mail from them saying they will be deducting 2 additional small nominal fees to verify whether I exist! Surely the first transaction and the approval thereof was sufficient enough? I recall the mail being something along the lines of; if I don't hear from you your order will be cancelled (zero mention of a refund). I of course begged and pleaded that they not cancel my order, and sent them the proof of the additional funds deducted (not once did they ever offer to refund me on these or deduct it from my initial purchase amount!) but now, 3 weeks later, no product, no response and a very pissed off customer! Really poor customer service and I highly suggest you pay the few dollars extra off a more reputable site so that you actually get what you pay for.

Date of experience: December 1, 2020
Wisconsin
1 review
0 helpful votes
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Evitamin Review
November 28, 2020

Good website. Easy navigation/search, etc. Easy to order. Took several days to ship, but arrived quickly after shipping. Product was in good shape and as advertised.

Date of experience: November 27, 2020
Texas
1 review
0 helpful votes
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Exactly what I needed
November 26, 2020

I got the exact brand I wanted for a much lower price! Ordering was super easy. The package arrived as promised and well packaged.

Date of experience: November 25, 2020
Texas
1 review
0 helpful votes
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EVitamin review
November 25, 2020

Being able to shop from home is very convenient and safer than getting out and going to the store. Great prices and easy online ordering. Plus easy and quick shipping every time.

Date of experience: November 24, 2020
Florida
1 review
0 helpful votes
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Awesome Customer Service
November 24, 2020

During these unsettled time we live in, the representative was very pleasant. Went beyond call of duty to get my order to me as quickly as possible.

Date of experience: November 23, 2020
Minnesota
1 review
0 helpful votes
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GREAT EXPERIENCE ALWAYS!
November 24, 2020

I have been ordering Cranberry Pills recommended by my Urologist for about 2 yrs now! Very satisified & I couldn't believe the order came SO quickly!

Date of experience: November 22, 2020
New Jersey
1 review
0 helpful votes
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You can get almost any vitiman you desire. I prefer organic vitimans, and their variety is unmatched. Service is excellent. Dan Pelly Suicide Warrior Inspirational Speaker

Date of experience: November 21, 2020
North Carolina
1 review
0 helpful votes
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Great experience!
November 21, 2020

Came sooner than I thought it would. Got this product in 3 days from shipment. I will order again soon.

Date of experience: November 20, 2020
California
2 reviews
0 helpful votes
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Arrived early!
November 18, 2020

Arrived On Time, ahead of Time! Yeah!
Absolutely what I ordered! All is great!
All was wrapped in bubble wrap so glass bottles arrived in one piece.
Yeah!

Date of experience: November 17, 2020
Colorado
1 review
0 helpful votes
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This was the easiest order I made, and I received my order quickly and it was accurate. Before I found this company I tried to order these supplements from three other online companies unsuccessfully.

Date of experience: November 17, 2020
Canada
1 review
1 helpful vote
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Ordered EOS Lip Balms and plastic packaging was off completely and loose not sealed at all. Plastic packaging of one was missing all together. Will not order again.

Date of experience: November 17, 2020
Alabama
1 review
0 helpful votes
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Fast quality
November 15, 2020

I was very pleased to receive my order so quickly.
I'll be placing another order for myself and other family members.

Date of experience: November 13, 2020
South Carolina
1 review
0 helpful votes
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Received package no problem. Definitely have to adjust to shipping time if your use to Amazon ship time.

Date of experience: November 13, 2020
North Carolina
1 review
0 helpful votes
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Totally dependable
November 13, 2020

We recommend eVitamins due to their no-fuss dependability regarding best price, ordering, payment and delivery.

Date of experience: November 12, 2020
Washington
2 reviews
1 helpful vote
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My order was compactly packed in the right size box, so it didn't need a ton of peanuts or air packaging. How nice not to have all that waste to deal with.

Date of experience: November 11, 2020
Texas
4 reviews
0 helpful votes
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I've been ordering our vitamins from this website for a while. Always fair prices and ships fast. They keep you informed of your order all along the way. We'll keep using this site and highly recommend it to others.

Date of experience: November 11, 2020
Michigan
1 review
0 helpful votes
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Fast and Easy
November 12, 2020

I received my order in just a few days; it couldn't be easier! No problems and it arrived in perfect condition.

Date of experience: November 11, 2020
Missouri
1 review
0 helpful votes
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Good Service As Expected
November 7, 2020

I had to actually speak to customer service on the phone due to a computer issue. Peter was helpful and I received my order even more quickly than I expected.

Date of experience: November 6, 2020