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eVitamins demonstrates a mixed reputation among customers, with notable strengths in product quality and timely shipping for many users. Positive feedback highlights excellent customer service experiences, particularly in resolving issues and providing updates on orders. However, significant concerns arise regarding order fulfillment delays, refund difficulties, and inconsistent customer support, leading to frustration for several customers. Overall, while many express satisfaction with their purchases and the company's offerings, recurring issues with service reliability and responsiveness suggest a need for improvement in customer communication and order management.
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It took a while for me to get it. I feel lucky to have gotten it, I've tried to order more, but your sold out. Great product.
I ordered 4 bottles of Host Defense Chaga Mushroom capsules. After 3 weeks I still didn't receive them & got no explanation as to why, so I called them & found out that they only had 3 bottles & were waiting for more from the company before shipping my order. While it would have been nice to know that information, they quickly remedied the problem by changing the order to 3 & shipping them out expedited delivery on them. They arrived before I ran out. All is good!
After paying in full on my first (and only!) purchase, I received a mail from them saying they will be deducting 2 additional small nominal fees to verify whether I exist! Surely the first transaction and the approval thereof was sufficient enough? I recall the mail being something along the lines of; if I don't hear from you your order will be cancelled (zero mention of a refund). I of course begged and pleaded that they not cancel my order, and sent them the proof of the additional funds deducted (not once did they ever offer to refund me on these or deduct it from my initial purchase amount!) but now, 3 weeks later, no product, no response and a very pissed off customer! Really poor customer service and I highly suggest you pay the few dollars extra off a more reputable site so that you actually get what you pay for.
Good website. Easy navigation/search, etc. Easy to order. Took several days to ship, but arrived quickly after shipping. Product was in good shape and as advertised.
I got the exact brand I wanted for a much lower price! Ordering was super easy. The package arrived as promised and well packaged.
Being able to shop from home is very convenient and safer than getting out and going to the store. Great prices and easy online ordering. Plus easy and quick shipping every time.
During these unsettled time we live in, the representative was very pleasant. Went beyond call of duty to get my order to me as quickly as possible.
I have been ordering Cranberry Pills recommended by my Urologist for about 2 yrs now! Very satisified & I couldn't believe the order came SO quickly!
You can get almost any vitiman you desire. I prefer organic vitimans, and their variety is unmatched. Service is excellent. Dan Pelly Suicide Warrior Inspirational Speaker
Came sooner than I thought it would. Got this product in 3 days from shipment. I will order again soon.
Arrived On Time, ahead of Time! Yeah!
Absolutely what I ordered! All is great!
All was wrapped in bubble wrap so glass bottles arrived in one piece.
Yeah!
This was the easiest order I made, and I received my order quickly and it was accurate. Before I found this company I tried to order these supplements from three other online companies unsuccessfully.
Ordered EOS Lip Balms and plastic packaging was off completely and loose not sealed at all. Plastic packaging of one was missing all together. Will not order again.
I was very pleased to receive my order so quickly.
I'll be placing another order for myself and other family members.
Received package no problem. Definitely have to adjust to shipping time if your use to Amazon ship time.
We recommend eVitamins due to their no-fuss dependability regarding best price, ordering, payment and delivery.
My order was compactly packed in the right size box, so it didn't need a ton of peanuts or air packaging. How nice not to have all that waste to deal with.
I've been ordering our vitamins from this website for a while. Always fair prices and ships fast. They keep you informed of your order all along the way. We'll keep using this site and highly recommend it to others.
I received my order in just a few days; it couldn't be easier! No problems and it arrived in perfect condition.
I had to actually speak to customer service on the phone due to a computer issue. Peter was helpful and I received my order even more quickly than I expected.
Answer: Never received product after 2/months, told they will look into an investigation. Asked for a refund and they refused, still had no response in over 2 months
Answer: Thank you for reaching out to us. For any order inquiries please contact our Support Team with your Order Number directly at https://www.evitamins.com/contact. We look forward to hearing from you!
Answer: Thank you for reaching out to us. We are happy to advise we do offer International Shipping, details can be viewed at https://www.evitamins.com/shipping-vitamins-to-united-kingdom. The shipping cost and transit time of your order will depend on the total weight of your order and is based on the method of shipping you select at the time of checkout. To see a full list of available shipping methods and options, please add the desired products to your shopping cart and then use the Shipping Calculator in the basket. At eVitamins we pride ourselves on providing the best products available. EVitamins only sells 100% authentic products purchased directly from manufacturers or manufacture's authorized distributors that are fresh. We work hard with our suppliers to provide the best pricing to the customer available. If you have any further questions, please feel free to contact our team directly at https://www.evitamins.com/contact.
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