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EvilControllersReviews 3,811

4.5

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Kansas
1 review
4 helpful votes
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Stupid
March 14, 2024

Ok controller worked great other than a random glitch here or there for a week after I waited 4 days for it to ship out maybe more, I did pay for same/next day skip the line blah blah blah bs. So I finally get it and a week goes by now only the joy sticks and left button on the d pad work and they have done nothing but tell me to hit this button and that button to reset it

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2024
Virginia
1 review
3 helpful votes
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Reliable
March 10, 2024
Updated review

All good as always. Reliability is what their brand is best for.

Date of experience: February 28, 2024

Easy and fast
April 11, 2023
Previous review

Easy and fast

Date of experience: March 12, 2023
California
1 review
0 helpful votes
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Good
February 22, 2024

Very good controller, will buy again thank you so much

Date of experience: February 14, 2024
Idaho
1 review
2 helpful votes
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Horrible company
February 20, 2024

Don't buy from this company many better options out there. I sent in mine for repair in December and they said they received it and now will not respond. They now will not respond they have my controller my 80 bucks I spent for repair and now I can't even get my broken controller back from this company. I spent 250 on the damn thing and it's broken twice I regret not going with a better company like cinch gaming or scuf save your money if thinking about going with these guys. I have tried to email them text them and schedule a call with them and they are ghosting me terrible company.

Date of experience: February 13, 2024
Canada
1 review
0 helpful votes
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Great controller
February 20, 2024

Controller works great, arrived in a few weeks, instructions clear

Date of experience: February 13, 2024
Indiana
1 review
0 helpful votes
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Standing Apart.
February 27, 2024
Updated review

Evil controllers make superior accessible gaming controllers. They provide an amazing service to those disabled. You may experience delays in communication but rest assured they are making things right for your specific needs. Patience is necessary as they are busy but work as diligently as possible on your behalf. As far as the quality of their controllers, they are in a league or their own and really stand apart from their competitors.

Date of experience: February 12, 2024

Website a bit choppy but overall we got ordering done
March 11, 2023
Previous review

Website a bit choppy but overall we got ordering done.

Date of experience: February 9, 2023
Arizona
1 review
0 helpful votes
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Confusing menu
February 20, 2024

The menu seemed pretty hard to navigate for regular people. You definitely need to have a gamer order this product

Date of experience: February 12, 2024
Texas
1 review
0 helpful votes
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Amazing
February 19, 2024

Love the controller and it was amazing how it looked

Date of experience: February 12, 2024
Ohio
2 reviews
0 helpful votes
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The prices for the odds and ends are ridiculous. I got an absolutely standard controller with the color of my choice. I got the master mod because I CBA trying to pick and choose without really understanding how it all worked ahead of time. The controller technically meets 95% of what's advertised

Date of experience: February 10, 2024

Quick and to the point
December 29, 2023
Previous review

Quick and to the point

Date of experience: December 22, 2023
Washington
1 review
0 helpful votes
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It's comfortable
February 17, 2024

It was really easy to use with my hand but the cord was touching my neck every time I played with my chin.

Date of experience: February 9, 2024
Texas
1 review
1 helpful vote
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It gave me the ability to game and bond with friends and family.i love it so much thank you

Date of experience: February 9, 2024
Colorado
1 review
1 helpful vote
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Exactly What I wanted.
February 16, 2024

The controller came to me exactly as I expected and I enjoyed it. It had everything I wanted and definitely blew me away when I had seen it the first time. Definitely worth it for 200+.

Date of experience: February 9, 2024
Ohio
1 review
1 helpful vote
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The projected estimate delivery time indicated that I would be able to get the controller delivered in time for the recipient's birthday. I even paid extra for expedited shipping to ensure that the controller would be delivered on time. Instead, I waited months before the controller showed up. I was also never sent a tracking number and had to go to the site to seek updates. Overall poor ordering experience.

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2024
Ohio
1 review
1 helpful vote
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Excellent customer service!
February 7, 2024
Updated review

After significant confusion - admittedly by my own misunderstanding, Adam patiently answered all my questions and ensured my order was accurate.

Date of experience: January 31, 2024

Unable to get discount code to work
February 23, 2024
Previous review

Unable to get discount code to work - 14.95 surcharge added to total at checkout for reasons still unknown to me.

Date of experience: January 30, 2024
Georgia
1 review
1 helpful vote
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There should be more obvious option for gift cards and allow for automatic send via email, etc for e-gift cards.

Date of experience: January 30, 2024
Georgia
1 review
1 helpful vote
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Would have loved better communication
February 6, 2024
Updated review

Will definitely use evil again…great product and innovation for one handed users

Date of experience: January 30, 2024

Very much appreciated...
September 22, 2022
Previous review

Very much appreciated... the one handed option is a life saver I look forward to testing it ou.

Date of experience: August 23, 2022
New York
1 review
1 helpful vote
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Craftsmanship
February 4, 2024

Easy quick and to the point I Loved my shopping experience.

Jake

Date of experience: January 27, 2024
Colorado
1 review
1 helpful vote
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Many Options
January 31, 2024

My son appreciated being able to make his controller how he wanted it and his color/pattern of choice.

Date of experience: January 24, 2024
Louisiana
1 review
0 helpful votes
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Give
January 31, 2024

Nice controller i like the quality, its very comfortable while playing.

Date of experience: January 24, 2024
Philippines
1 review
0 helpful votes
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Awesome
January 31, 2024

Great controller...good service...helped my cousin who had a stroke very much...thanks

Date of experience: January 24, 2024

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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