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EvilControllersReviews 3,811

4.5

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Georgia
1 review
0 helpful votes
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A+
May 15, 2024

My hands hurt when playing games, so I wanted a lighter controller. Evil controllers created a very light controller and my hands hurt significantly less using it. Thank you for letting me get back to things I enjoy.

Date of experience: May 4, 2024
Georgia
1 review
0 helpful votes
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Products from the company are very good and have little to no issue. However, communications about timelines for delivery and manufacture could be better as well as shipping notifications could be better.

Date of experience: May 3, 2024
Michigan
1 review
0 helpful votes
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One Handed Controller
May 7, 2024

Was late to get my controller. Took about a month and a half. Many failed attempts at hearing back from customer service.

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2024
South Carolina
1 review
0 helpful votes
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I wanted to speak to someone and have all options for my remote explained on how and what they do. I set up a appt and they never called.

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2024
Nebraska
1 review
0 helpful votes
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Very reliable
April 26, 2024

Works just like it's supposed to function. Last longer than regular controllers, highly recommend.

Date of experience: April 16, 2024
Canada
1 review
0 helpful votes
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Purchased an "accessible" controller for my disabled son a year ago. After ten months the d pad stopped working. I contacted Evil and they said it was covered by warranty and send it to them for free repair. I used tracked delivery to send it to them. After two weeks they sent me an email that my "ticket was closed" and I could rate their service. Well no controller has come back, and no response to my email queries. They probably sold my son's controller to some other dupe.

I would have been better off trying to fix it myself.

Stay away from Evil.

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2024
New Jersey
1 review
0 helpful votes
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Typical experience
April 20, 2024

Typical experience dealing with business to consumer issues. Only complaint is that build time took over a month, but I was told was due to missing controller parts for PS4 controllers. Customer service was pretty quick with response times.

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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They didn't stand a chance
April 19, 2024

"Best controller I every bought! It was fun to buy it!"
-LV.V.VH

Date of experience: April 9, 2024
New York
1 review
1 helpful vote
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Easy
April 13, 2024
Updated review

Not hard to get what you want easy to pick and choose lots of options

Date of experience: April 3, 2024

Not really worth it
June 27, 2021
Previous review

Bad experience this time I received my controller after a really long wait and it was not working properly so I had to send it back and wait more

Date of experience: May 28, 2021
North Carolina
1 review
0 helpful votes
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Slow but good
April 11, 2024

Took a few weeks to arrive but was packed perfectly and had everything inside.

Date of experience: April 1, 2024
Illinois
1 review
0 helpful votes
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No issues.
April 11, 2024

I had no issues. I emailed 1 question about shipping status and they responded quickly.

Date of experience: April 1, 2024
California
1 review
0 helpful votes
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This is a very well made product. The components don't feel cheap and is a great pro controller. My favorite aspect of this controller were the paddles they implement on the ps4 controller. They're easy to press and are far better than what's out there. I do wish they had these paddles for the ps5 controller. Furthermore, shipping wasn't ridiculous like some of these other pro controller companies. My controller was behind a week, but I talked to a representative and they shipped it out the next day. Great customer service. Overall, this was a great experience compared to other pro controller companies out there.

Date of experience: March 31, 2024
Washington
1 review
0 helpful votes
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Awesome
April 9, 2024

As a dedicated gamer, I've always been drawn to the allure of the dark side, and the Evil Xbox Controllers perfectly embody that appeal. From their sleek design to their ominous color schemes, these controllers exude an undeniable sense of power and sophistication.

One of the most striking features of the Evil Xbox Controllers is their attention to detail. The matte black finish, coupled with accents of deep crimson or electric blue, creates a visually stunning aesthetic that demands attention. Holding one of these controllers in your hands feels like wielding a weapon forged for champions.

Date of experience: March 29, 2024
Pennsylvania
1 review
0 helpful votes
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I bought this controller as an upgrade from my elite series 2, the fact that Microsoft hardware locks their controllers to 8ms response time is ridiculous. My R1 died day 1, but they repaired it with no issues (A+ there). What I don't like is that I paid for the sticks to be over tensioned and they are still way too loose. I got the shortest of the sticks and the aim rings are not thick enough to really help with the lack of tightness of the sticks. It's definitely an improvement over the elite 2 in a lot of ways, I just wish I could have tighter sticks and different paddle location choices.

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Decent
April 5, 2024

Decent shopping experience for sure and a great price

Date of experience: March 26, 2024
New Jersey
1 review
0 helpful votes
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Easy to shop
April 4, 2024

Its very easy to shop and buy the controller I need for optimized gaming performance

Date of experience: March 25, 2024
Indiana
1 review
0 helpful votes
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Shopping for controller
April 2, 2024

Took a bit of time. Communication was slow. But the product has been fantastic.

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2024
Illinois
1 review
0 helpful votes
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Great for PC and PS5 gaming
March 31, 2024

Received this controller and loved the features that were included in my custom order.
The only small gripe I have with it is the back buttons, they are a little to flat for my liking and wish they stuck out a tad bit more or if they could have provided a back paddle option such as like their PS4 paddle shifter. Reason being, I have small hands and a little lift of the buttons would help with convenience on pressing them a bit easier. But I got creative and add clear circular bumpers (the ones that are for furniture) and placed them over the buttons and the controller is now perfect for me.
I definitely would recommend this controller to friends, family etc. The quality is OEM like if not exactly OEM as some parts are used from an original Sony controller

Date of experience: March 21, 2024
Virginia
1 review
0 helpful votes
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Good controller
March 30, 2024

Good controller. Had to ship it back to get parrts they forgot added to the controller. The face buttons seem to stick at times

Date of experience: March 20, 2024
California
1 review
0 helpful votes
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Wow what a controller.
March 29, 2024

It works perfectly and could not ask. For more. I have Had it for awhile and everything work perfectly.
I am 80 years old. And I can play with the best of them. 🤩🤩👍👍

Date of experience: March 19, 2024

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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