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EvilControllersReviews 3,811

4.5

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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California
1 review
0 helpful votes
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Amazing company
July 26, 2024

Been using this company for years. Never had an issue, always affordable & preforms great.

Would highly recommend this brand over any other.

10/10 experience & customer support.

Date of experience: July 16, 2024
Arizona
1 review
0 helpful votes
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Great product!
July 16, 2024

As a one-handed gamer your custom controllers allow me to play at a competitive level.

Date of experience: July 6, 2024
Australia
1 review
0 helpful votes
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Ps 4 controller remapping for left hand use
July 9, 2024

Orders a PS4 controller that needed remapping for left hand operation only. The evil team went to work on my order. Once received (Australia) my boy was beside himself. Being able to rejoin his gaming friends once again. Like any new toy, the more time spent playing, the easier it will get! I could not be any more happier. Thank you "team EVIL" job well done!

Date of experience: June 29, 2024
Ohio
1 review
0 helpful votes
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Great
July 9, 2024

Great, always recommend! This requires at least 50 characters for descripting my experience, which I think is very silly. Other than that, it was great!

Date of experience: June 28, 2024
Illinois
1 review
1 helpful vote
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I'm so happy this exists
July 8, 2024

My partner broke her left wrist and had to get surgery. She loves video games so her being able to play games still helped her so much. I also have carpal tunnel so when I'm having bad flares in my left wrist I can still play my favorite video games.

Date of experience: June 28, 2024
Oklahoma
1 review
1 helpful vote
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Awesome speedy controller
July 8, 2024

Its super speedy, so quick in shooting games and I love the buttons. I love this controller so much, dont know why I even gamed with regular controllers now. Totally my go to controller now. My old controller was having laggs and the antilogs were messed up. This evil controller works so well though! Hasn't messed up in an amount of time a regular xbox series s remote messed up in. I can't game any other way now.

Date of experience: June 27, 2024
Australia
1 review
0 helpful votes
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Great controller
July 2, 2024
Updated review

So far so good very happy easy to order great customer support

Date of experience: June 22, 2024

Seems ok keen to to get controller and see how it goes
October 4, 2021
Previous review

Seems ok keen to to get controller and see how it goes

Date of experience: September 4, 2021
Texas
1 review
0 helpful votes
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Better Than The Competitors
June 23, 2024
Updated review

Maybe I've just been lucky, but EvilControllers seem to have better durability than others I've tried in the past. I play at least 3 hours a day and grind pretty hard on the weekends. Also I mostly play FPS as I'd imagine most do that purchase these products. If you haven't tried the increased tension on the analog sticks I highly recommend it. It allows for smoother and more consistent gameplay from my experience.

Date of experience: June 12, 2024

Quick and easy
December 9, 2022
Previous review

Quick and easy

Date of experience: November 9, 2022
District of Columbia
1 review
0 helpful votes
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Evil Sticks
June 18, 2024

Great sticks, rubber is soft and rips after months of gaming but no other sticks on the market I like so I always keep coming back

Date of experience: June 8, 2024
Illinois
1 review
0 helpful votes
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Source for One-Handed Gaming
June 17, 2024
Updated review

Overall great experience with Evil. Received an on-handed control in 2019 after an amputation. Plenty of options to customize your controller from paint to triggers. The remote stick works out perfectly. They are willing to work with you to get the setup you need. I have had 2 PS4 controllers and just this year upgraded to the PS5.
The service can be a bit troublesome. Before COVID-19, it was pretty quick, but since then it has been slow. I realize they are not a large company and have fewer employees but a better order tracking/update service is needed. It can go many weeks without any communication. I have had to return several times due to remote stick drift but that could just be extra wear as I use my foot.
That all said Evil makes a good controller, the accessible unit gets me back into gaming. Although slow at times the warranty service itself is great. They even made some repairs that were not exactly "defects" (granddaughter's pet rabbit chews a cord, twice). Nice to communicate with. So yes I will probably be getting Evil again when this PS5 version wears out. So get your Evil gaming on!

Date of experience: June 7, 2024

The extended thumbstick does not last very long
October 1, 2023
Previous review

The extended thumbstick does not last very long. 3rd repair for drift I believe.

Date of experience: September 1, 2023
North Carolina
1 review
0 helpful votes
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Great, but not optimized service
June 16, 2024
Updated review

Great controller, high price relative to the $300-$400 the ps4's worth, but that's a shared problem the whole controller market has. Understandable (~1 month) delivery time.
I didn't choose your best shipping though. Customer service is slow, but functional. Your weakest link would probably be the lack of preparation, ordering the parts once you have an order is slightly sloppy.

Date of experience: June 6, 2024

Good price, usable ui
April 16, 2024
Previous review

Good price, usable ui

Date of experience: April 6, 2024
Michigan
1 review
0 helpful votes
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Do not buy
June 14, 2024

Was sent an unusable controller twice and I have not been able to be refunded and the customer service is not trying to remedy the situation as they have ignored my messages trying to send it back for a refund or to be fixed. Therefore, I have now payed $400+ for a CUSTOM paperweight. I would highly suggest choosing another company to do business with!

EvilControllers attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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The best
June 13, 2024

Quick shopping experience and I like the customization options.

Date of experience: June 3, 2024
GB
1 review
0 helpful votes
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Cool design and colours
June 13, 2024

Easy to customise and solid options available, Xbox controller tactile buttons are necessary

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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As stated above there was an issue with the after market stick necks. But besides that the overall experience was great and they actually understand what Legacy controls are when a lot of people don't and think its Southpaw.

Date of experience: May 23, 2024
Ohio
1 review
0 helpful votes
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Over promised, under delivered
May 30, 2024

The final product was great! But unfortunately the first time I received my controller, it was missing 2 of 4 ordered buttons. I had to return my controller and wait an additional 2 weeks. They said they would add 2 additional digital tap triggers for my inconvenience but that didn't happen.

Great product and good customer service. 5 stars for end product, 4 stars if they added the triggers.

Date of experience: May 19, 2024
Pennsylvania
1 review
0 helpful votes
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This helped my wife be able to play games for longer due to the lightness and easier press of the buttons. She has a thumb issue and this helped her a bit compared to he normal controller.

Date of experience: May 19, 2024
Texas
1 review
0 helpful votes
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Xbox Controller
May 19, 2024
Updated review

Had difficulty checking out but over all no problems.

Date of experience: May 9, 2024

This is the fifth time trying to check out
March 27, 2024
Previous review

This is the fifth time trying to check out. Hopefully not being charged for the first four times.

Date of experience: March 16, 2024
Washington
1 review
0 helpful votes
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They Made It Right
May 19, 2024
Updated review

I was emailed a 10% discount code that was invalid. Bummer.

Update: They gave me the 10% discount and updated my order to reflect it. Great customer service!

Date of experience: May 8, 2024

I was emailed a 10% discount code that was invalid
March 29, 2024
Previous review

I was emailed a 10% discount code that was invalid. Bummer

Date of experience: March 19, 2024
Oklahoma
1 review
0 helpful votes
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Excellent
May 18, 2024

Seemed to be explained pretty well. Turns out I ordered it just right for my son! He loves it

Date of experience: May 7, 2024

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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