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EvilControllersReviews 3,811

4.5

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Germany
1 review
0 helpful votes
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Habe das erhalten was ich wollte.
February 6, 2025

Geiles Produkt, das mir absolut hilft. Würde ich immer wieder bestellen.

Date of experience: January 27, 2025
Sweden
1 review
0 helpful votes
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The controller it's self (as quality and functionality) is grate. Nothing to say on that. There are few issues that you may consider when you order from Evil.

1 - all moods (and the mastermood) are just useless for the modern gaming techniques (the software is the same from 2012.) don't spend money on that…

2 - the back buttons are placed in a way that is suitable only for hand with longer fingers or big size hand generally. If you have small hand or short fingers, not for you…

3 - the free shipping oversee is very slow (upp to 6 weeks) and the express one is 40$…

4 - if you buy is from out of US you will be charged with additional 30$ for custom duty and it's not comunicated this.

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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It was "ALRIGHT"
February 1, 2025

Didn't have my available botton colors but changed it with ease how ever to make it match my standards I asked if I can change the middle buttons to have them match. Afterwards i received an email back to my question, it went completely ignored. I get you run out of paint but why ignore my inquiry and that's why I gave such a low rating

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
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Great Customer Support
February 1, 2025

I reached out about my controller missing parts & to send back. The support team was on it and sent back my order with the paddles. I still give them 5 stars because of the customer service. Very happy with my controller thank you team@ Evil Controllers.

Date of experience: January 22, 2025
California
1 review
1 helpful vote
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It's great
January 30, 2025

It was great, now I can play like
Before. It took some time to get used to but I love it

Date of experience: January 20, 2025
California
2 reviews
1 helpful vote
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Great experience
January 19, 2025

I contacted support for an update and to let them know it was for my son's birthday. They responded quickly and reassured me it would be delivered in time. It was and my son was excited! Thank you!

Date of experience: January 9, 2025
Alabama
2 reviews
1 helpful vote
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Evil modded controller
January 17, 2025
Updated review

Total junk, $300 for a controller that doesn't work, sent in under warranty to have triggers changed got it back still doesn't work. Customer support insists it's my problem not theirs, total ripoff company, what they are doing should be illegal.

Date of experience: January 1, 2025

So far so good, we'll see how accurate shipping time...
May 31, 2024
Previous review

So far so good, we'll see how accurate shipping time is.

Date of experience: May 20, 2024
Texas
1 review
0 helpful votes
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Very satisfied with my past few purchases from them. They did a goos job of finishing to job. I had 3 hiccups that need to be seemed, and they got to the bottom of both of them.

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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I would say about the same quality of scuff controllers its a hit or miss, granite i did drop my controller a few times, i was suprised it lasted 3 years before the tactical buttons started not registering which differed me from tactical buttons this go. Am excited to try the paddles

Date of experience: February 25, 2025
Germany
1 review
0 helpful votes
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Friendly and hardworking support
January 6, 2025

I had to return my controller and the custommer service always trying to help me. There was no Problem and everyone were happy in the end.

Date of experience: November 4, 2024
Norway
1 review
0 helpful votes
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1 thing i dont like is the colour customization, but other than that i love your dualsense

Date of experience: December 25, 2024
Utah
1 review
0 helpful votes
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I needed a specific part for my controller and he made it happen

Date of experience: December 16, 2024
Connecticut
1 review
0 helpful votes
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The prices kept changing and very minimal customizations and after waiting almost 2 months I was told my controller i ordered want available then was asked to choose another color but they didn't want to build the add one I originally ordered then after almost 3 months I received my order and it's not what I asked for

Date of experience: March 1, 2025
Michigan
1 review
0 helpful votes
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Long wait time but worth it truly
December 24, 2024

Great website design, really easy to customize and great packaging. The only con is wait time but that's expected for an accessible controller, plus it was during Christmas. I ordered 15 or 17 of December and got it the 17 of January.

Date of experience: February 12, 2025
Australia
1 review
0 helpful votes
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This controller changed the way I game!
December 16, 2024

Aaron from the accessible controller team was great to work with when designing this controller. The controller is exactly how I requested, and the extra buttons mean I can game as well as my friends and I'm no longer compromised by my disability. This is my second accessible controller from Evil and I can't recommend them enough. Thank you Evil for this amazing service!

Date of experience: December 5, 2024
New Zealand
1 review
0 helpful votes
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Great controller
December 14, 2024

Pretty good controllers only issue is shipping but for Christmas time it's to be expected

Date of experience: February 6, 2025
California
1 review
0 helpful votes
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Good Company
December 9, 2024

This company helps disabled people get back into gaming, they're a little slow on responding but when they do, they are personable, caring, and extremely helpful. Can't say enough good things about them.

Date of experience: November 29, 2024
Arizona
1 review
0 helpful votes
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I ordered a Cinch controller to replace it, very happy with the Cinch controller, handed the evil down to one of my kids.

Date of experience: December 10, 2024
Pennsylvania
1 review
0 helpful votes
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Uj
December 9, 2024

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Date of experience: November 28, 2024
California
1 review
0 helpful votes
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Thank you sent it in for repairs back within the week thank you

Date of experience: November 10, 2024

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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