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EvilControllersReviews 3,811

4.5

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Oregon
1 review
0 helpful votes
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Communication
November 20, 2024

I just want to say thank you for fixing my spouses controller. It's his baby haha. Although you do provide a great service / product. The times I have reached out throughout the years. The ordering process is confusing, email responses are limited and have very little explanation of time frame or reaching back out about our controller and what is being "fixed" an invoice of items/ services rendered. There are a few things. These would help quite a bit. Streamline your repair order process.

Date of experience: November 10, 2024
Nebraska
1 review
0 helpful votes
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Great customer response time
November 16, 2024

Customer response was excellent. Faulty equipment that I was charged to pay to fix is not good buisness. I also had to pay to have it shipped to business. I was given no discount anywhere, I will not be recommending this company

Date of experience: November 6, 2024
Louisiana
1 review
0 helpful votes
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Best controllers Go Evil
November 15, 2024

I wouldn't shop anywhere else when it comes to aftermarket controllers. Evil is the Best an they stand by there word.

Date of experience: November 5, 2024
Pennsylvania
1 review
0 helpful votes
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Meh
November 15, 2024

I ordered, it came, and I use it. It's nice. Fair quality. Pretty neat.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Quick and helpful
November 9, 2024

Quick and painless process, reached out when style I wanted wasn't in stock very quickly to ensure it shipped fast

Date of experience: October 30, 2024
Indiana
1 review
1 helpful vote
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Was tough at first with tension. Might be good to use a control freak with pro tension

Date of experience: October 10, 2024
Georgia
1 review
1 helpful vote
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Movement
October 21, 2024

Experience is good overall on the website just my controller gets stuck moving forward.

Date of experience: October 10, 2024
Massachusetts
1 review
0 helpful votes
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YOOOOOO THANK YOUUU
October 18, 2024

Dude whoever hotglued it and shortened the wire you guys are kings. I was waiting for it to come but diidnt get a tracking # but finally found it out the package office. It's sleek asf

Date of experience: October 8, 2024
New York
1 review
0 helpful votes
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The struggle is real
October 17, 2024

Controller in the hopes of being able to game one handed but the set up wasn't functional for me especially the wire with that operates the right side but I applaud them for trying and thanked them for their efforts it's a shame Sony doesn't do this, I'm not the only amputee that struggles with this.it's unfortunate.but again I appreciate evil controllers for trying to help.my 3 stars is for the experience not the company.they get 5 stars for helping to solve my issues...🦾

Date of experience: October 7, 2024
New York
1 review
0 helpful votes
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Second one
October 16, 2024

Thank you so much! These folks are fantastic! Communication is great. Quick shipping, worth every penny!

Date of experience: November 30, 2024
Washington
1 review
0 helpful votes
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Smooth transaction!
October 16, 2024

Went exactly as expected. Fast service fast shipping good quality product. Would buy more but not needed after hall effect sticks.

Date of experience: October 6, 2024
California
0 reviews
0 helpful votes
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Invert x-axis on right sticks
October 16, 2024

I wanted the x and y axis of the right sticks of my two ps4 controllers inverted. Because I play video games like a normal person. You know, back in the PS1 era pushing the stick right to look left was NORMAL. Now it's defined as INVERTED. And now games don't even bother to give you the option to change this setting. Cool. Did we all just untrain our brains to play an incorrect and stupid way? What kind of mentally insane person pushes the camera stick right and then wants to look right? People like that belong in JAIL, a MENTAL INSTITUTE, or JO MAMA's HOUSE because that is WACK!

They did an excellent job. Works exactly as I requested.

Date of experience: October 5, 2024
California
1 review
0 helpful votes
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A bigger gamechanger than anticipated
October 11, 2024

I purchased a PS5 Lightweight Controller with all the Soft Modifications (Triggers, Joysticks, Buttons, etc.) and was pleasantly surprised. The 2 parts that I had the most concerns with turned out to be the best. The tension on the joysticks were just right and so was the force needed to click the button on them. They felt as soft as they could possibly made while avoiding accidental inputs. The triggers were similar as well.

Date of experience: October 1, 2024
Missouri
1 review
0 helpful votes
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Easy to order; great selection, fast shipping, great customization... but a little pricey - however you do get what you pay for which is great.

Date of experience: September 29, 2024
New York
1 review
0 helpful votes
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Worth the wait time
October 4, 2024

The process of buying a custom controller felt pretty straightforward to understand.

Date of experience: September 23, 2024
Australia
1 review
0 helpful votes
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Very fast an over the top
September 30, 2024
Updated review

Was an awesome suprise seeing a hand written thank you note on the back of there card along with extra charging cables!

Date of experience: September 19, 2024

Love the site layout
November 27, 2020
Previous review

Love the site layout

Date of experience: October 28, 2020
Australia
1 review
0 helpful votes
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Xbox controller
September 25, 2024

Very good service, excellent customer service from strat to finish

Date of experience: September 14, 2024
Washington
1 review
0 helpful votes
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Appreciate the repair
September 22, 2024
Updated review

Great Transaction. Controller is working like it should now

Date of experience: September 12, 2024

Good work by the company
May 25, 2024
Previous review

Good work by the company

Date of experience: May 15, 2024
Canada
1 review
0 helpful votes
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Product vs service
September 18, 2024

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Date of experience: September 8, 2024
Louisiana
1 review
0 helpful votes
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W controller
September 18, 2024

Really nice and short experience honestly it might not be affordable but it is worth it

Date of experience: September 7, 2024

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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