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EvilControllersReviews 3,811

4.5

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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Argentina
1 review
0 helpful votes
Follow Chris R.
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Alot of issues with the order after it had been placed. Ended up having to get refunded the fast processing because it didn't happen. After I did end up getting my controller I found issues within 5 minutes. The mods work as advertised but the way the controller was reassembled my LT and LB are rubbing which causes the LB to stick making the controller pretty much useless right now. A simple test of pressing the buttons would have found this problem but apparently there is no testing upon completion.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Edward G.
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Only complaint is editing your cart. You cant make changes unless you delete and remake.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Z C.
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Well the website is very nice. The delivery took a very long time. The controllers do not work very well and sometimes I wished I just used a normal controller. It is very hard to get in contact with customer service and they never answer.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Van I.
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My order was changed during production; triggers that I paid for were changed to stock but I was still charged for the upgrade. I was never asked about te design change or refunded. My email stating this has not be answered 4 days later

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Christopher U.
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The controller creation was difficult. It should not be a linear process but rather one I can edit freely. I am also unclear if my product will arrive in time for the holidays or if I need to upgrade shipping. Thanks.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Debbie D.
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Even though I ordered in plenty of time, I did not receive my order in time for Christmas. When I emailed the week before Christmas, I requested a change of shipping address and I was assured that my order would ship that week and I would have it shipped to the new address by Christmas. On 12/2914 I called and was told that I would be upgraded to overnight shipping and something extra would be in the package. It was shipped to the original shipping address, not sent overnight, but priority and there was nothing extra in the package.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow K Q.
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I tries to purchase this controller on another date, but your website crashed and was not responding.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Emily X.
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It was very frustrating to not always be able to go back to the previous step. I had to "remake" this whole controller at least 10 times just to try different looks. Plus, when I first placed my order the site "crashed" (or something) and just sent me a bunch of error messages; so once again, I had to start over the next day.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Joel R.
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I spent 2 hours refreshing the web page. I'm thinking that cyber monday is the issue with the server being overloaded. So my experience with this is not so great. I would suggest to keep sales longer than for a couple of hours or a day or two. I'm am grateful to place an order though.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow dalten Q.
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Should be able to remove mods without having to refresh page

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow lapcerdaysickle K.
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We wanted to view product pre purchase i. E. before I gave credit card details. But site failed; view gave us a default controller (poo'e brown black ting - Microsoft default $#*!e) opposed to our designed controller - rookie error jubbs :)

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Jack U.
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The shopping cart Icon had a 1 in it after refreshing the page. Upon looking in to my shopping cart it showed 2 items. 1 an xbox 360 controller that i had deleted, and a playstation controller that i didnt even make.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Kristin G.
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My son wanted to purchase this item from your website and I placed the order. For someone not familiar with these aspects, it was difficult to understand what and why things were being selected. Descriptions were limited. Also suggesting shipping insurance above and beyond the standard value of $100 makes a consumer concerned that the items will not be received correctly. The process leaves one very concerned that this controller will not arrive as ordered.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Samuel V.
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It was okay in a way that i got what i wanted but i had to restart four or five times because every time i added something i didn't want by accident or to see if it would be cool i couldn't remove it or at least i couldn't see how to remove it. Also, if i could add anything to the website it would be a rang of what the cheeps thing is to the highest price you could get the control making it seem like your goal is to get the cheeps stuff but because you want it to make it look cool you spend more but you still try not too reach the top highest price also some people will just save for the higher price so then just showing this would have made me spend a lot more if the highest price was something like $400 or maybe thats just me and if it doesn't work you could always remove it

Date of experience: November 6, 2019
Argentina
2 reviews
0 helpful votes
Follow Weston K.
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I had a hard time finding the controller that I wanted, the site made it difficult.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Michelle Y.
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This is the first time I have ordered from here. We will see if I like it or not.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Gabe Q.
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Site is not easy to use when just looking for faceplates. Shipping is too expensive. Almost as much as item I bought.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Matt N.
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Great looking products. Good info and great prices.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Paul K.
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Not bad, could have been a bit quicker, for people who just wanted a standard looking controller, verses all the add on bits. Plus when showing videos on the site of how mods work, make sure there are no other hacks being used, the quick scope video showed it literally locking on to the enemy, when using same mod in MW3, all it does is hold your breathe, basically, its a rip off, would have been better off using someone on Ebay

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Marc E.
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I got conflicting info from the phone service and the chat room. The chat room inform the that your controller offered many fonction for GTA5 when the guy (nice) on the phone told me that only 1 extra feature is compatible on the controller for gta5.

I made an order anyway.

Date of experience: November 6, 2019

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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