Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EvilControllers

EvilControllers

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EvilControllers?
grey stargrey stargrey stargrey stargrey star

EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
This company does not typically respond to reviews

Instant Feedback

4,012 reviews

We monitor reviews for authenticity

Argentina
1 review
0 helpful votes
Follow Rick E.
Unfollow Rick E.
Share Review
Report Review

Wouldn't accept my credit card. Kept giving "gateway message" error. Its unclear which things are on sale and how to buy them since all links take you to the take "build a controller" page.

Date of experience: November 6, 2019
Jennifer P.
Argentina
1 review
0 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review

That you can´t cancel thing you hat on to your custom controller

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Justin Z.
Unfollow Justin Z.
Share Review
Report Review

Not much to choose from on Xbone stuff but what you have is awsome. I hope the controller has a real gloss finish to it as advertised and not a ruff paint texture like most custome controllers. All and all it went well.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Kathy R.
Unfollow Kathy R.
Share Review
Report Review

Didn't see the discount code option box. Was trying to get the 10% discount.

Date of experience: November 6, 2019
Ben T.
Argentina
1 review
0 helpful votes
Follow Ben T.
Unfollow Ben T.
Share Review
Report Review

customisation sometimes doesn't work when i change something

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Jasmine D.
Unfollow Jasmine D.
Share Review
Report Review

I kept having problems adding things on the Xbox One controller and then not being able to remove it, and i would have to start over.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow chris D.
Unfollow chris D.
Share Review
Report Review

It easy and fun and the $$$$ can add up very quick if ur not watching.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Reni G.
Unfollow Reni G.
Share Review
Report Review

Bought the white xbox one controller with blacked out buttons. It looks awesome but a couple small problems. Battery pack and shell is more difficult to put on and also gets dirty much easier. I'm pretty sure this is due to the fact gloss paint is ued not just cause its white.

The worst thing is the shipping time. It took more than a month to get a controller when it should've taken 2 weeks. I didn't get any sort of compensation for the extremely slow service. A controller case would've been nice.

Overall my experience was ok. The product was good but the shipping time was ridiculously slow. If you plan to buy from here don't be surprised if you get your controller a month from when you order.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Christian P.
Unfollow Christian P.
Share Review
Report Review

THis place has amazing options and customization on everything except shipping :(

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Brady J.
Unfollow Brady J.
Share Review
Report Review

I wish you had more selection in colors, for example on the vision backplate you had matte and glossy red, but on the front all you had was red chrome.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Wilson L.
Unfollow Wilson L.
Share Review
Report Review

It was decent but when I was trying to checkout it wasn't accepting my login until I restarted chrome!

When I was assembling the controller it didn't have screw holes so I had to make them myself..

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow joanne G.
Unfollow joanne G.
Share Review
Report Review

Yeah changed from when previously bought controllers from here, used to have the drop shot button on back which was good

Date of experience: November 6, 2019
Helen M.
Argentina
1 review
0 helpful votes
Follow Helen M.
Unfollow Helen M.
Share Review
Report Review

The only reason I did rate higher was while going through the controller creator there were times when there was no information about individual upgrades on screen.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow jean-charles Q.
Unfollow jean-charles Q.
Share Review
Report Review

My 5% coupon did not get processed on order ******* (a pop-up on your site ex: follow on twitter) i would like the 5% refund on my papal.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Marcus Y.
Unfollow Marcus Y.
Share Review
Report Review

Confusing at first but I go there hopefully ;) hope my product is worth it

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Site seems a bit buggy and awkward. The product looks good but we'll see when it's in my hands.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Blake F.
Unfollow Blake F.
Share Review
Report Review

This is my second time buying from this website and since the first one I got was absolutely amazing I decided I would get another one. For me, this controller was a lot more complicated to use then my last one and I tried following the online instructions but still can't seem to figure out how to use it. Overall though when I do get the controller to activate the settings I want it to use the controller is amazing until it somehow switches modes then I'm back at my struggle of trying to make it work again.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow brenda W.
Unfollow brenda W.
Share Review
Report Review

Josh, initially, my amex needed me to verify this was my charge as I'm out of state and it's one of those items that typically one would "steal" if any access to anothers credit card was obtained. Please check to see that I have only one charge for this controller at $134.00 or so give or take on the shipping. I did priority as suggested. Order number is *******.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Aleksander T.
Unfollow Aleksander T.
Share Review
Report Review

Buggy and confusing selection panels for custom controllers. Had to restart alot of times because I couldn't remove a product that I wanted to see how looked!

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Logan V.
Unfollow Logan V.
Share Review
Report Review

Overrall it did take ages but now that i have my controller it feels great and its amazing i do like this site

Date of experience: November 6, 2019

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


+4
See all photos