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EvilControllers

4.6

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EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
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4,012 reviews

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Argentina
1 review
0 helpful votes
Follow nicholas Y.
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Made a mistake when customizing my controller and didn't put a mod up now i have to order one again fmL

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Cullen B.
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Return customer, bought Evil Sticks probably 4 or 5 years ago, absolutely loved them, they are finally getting pretty worn, as is my controller shell, so I decided to order a new shell+sticks.

After waiting 3 weeks for my order to finally arrive, I have to say, compared to the last time I bought from you guys, I am pretty disappointed. The shell itself seems poorly made, seems like you guys just take a controller shell and hydro dip it. The controller seems to have no protective coating either, and it had MULTIPLE blemishes upon arrival. Then on top of that, the battery pack that came with the shell doesn't even work.

The only good thing I can really say about this order was the price, and that's only because of sales/coupon. Had I payed full price for this, I would have been furious.

I had a lot higher expectations from you guys, but in the end I guess you get what you pay for.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Joseph C.
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Should have a military discount for active duty members.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Eric D.
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The online live chat doesn't work and i wanted more updates on where my controller was.

Date of experience: November 6, 2019
Argentina
2 reviews
0 helpful votes
Follow LISA G.
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You can not edit the item once it is in the shopping cart... there is a bubble that pops up by Cart, but it goes away when you move cursor to Edit

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow jacob M.
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Good product but the wait time is dumb caos controllers can have u a custom controller in about a week with a lower price but my product is good thank u evil controllers

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow brett N.
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Provided it works correctly it was a great experience

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Nolan Q.
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It is difficult to find certain products through the site (Do it yourself kit was buried in menus). Would be better if you select Evil D-Pad and then all ways to acquire it are shown (e.g., faceplates, do it yourself shells, send in controllers, custom controllers, etc.).

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Stephen F.
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Looked liked they rushed through building my controller and didn't pay attention to the little details... Very Disappointed VERY...

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Cecilie P.
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I have only just placed an order, so this review is not about the product. This site was easy to use, but several functions did not work, so I had to refresh the page several times. Other than that it was easy to build my controller, so I cant wait to see the finished product :)

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Stephen X.
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Why does it cost more money to make the back of controller the same as front that should be free

Date of experience: November 6, 2019
David Z.
Argentina
1 review
0 helpful votes
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The way the controller creator is set up is sort of confusing.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Richard Q.
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Definitely need to show an exchange rate for out of country shoppers. Being charged $195 when i though it was going to be $148 was a big turn off

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Daryl Z.
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Your site is slated for experienced gamers. Most gamers I know are my son's age and not their parents. It seems, like most of my friends have stated, most online businesses don't want to set up a site more friendly to non-gamers. What is an Evil ID that you put on a controller? I have no clue, so that feature did not interest me as most of what you want to charge extra for. You might want to put a few more hints (question marks that give pop ups to explain why I would want to spend money for that.

Again, your site doesn't seem to want to cater to the people acutally earning the money that buys your products. Also, responsible parents usually don't give their children an open credit card to use.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Pierre C.
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I was able to place my order after multiple tries and after installing Chrome because I was not able to place the order in Firefox.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Louise P.
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It was cool that you could customize a controller but I think right before you check out you could preview your controller one last time.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Tyson Q.
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It was good
March 21, 2015

It was good. Just the prices are a bit extreme for the decal on controllers

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow Kevin O.
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Bought xbox1 controller with all mods, only to find out that all the mods listed don't come on xbox1. Also lack of instructions and vagueness of how it works and what games it will work with would help. Having some basic videos to watch would be helpful. Only 1 video for 360 controller and they talk and show moves so fast that it's impossible to keep up.

Date of experience: November 6, 2019
Argentina
1 review
0 helpful votes
Follow zoraida N.
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The controller came out perfect, only problem was I recieved it a little shy of a month of ordering it. Processing time took weeks for some reason, and also I thought I asked for the batteries to be included and it didn't come with them neither. Other than that the controller arrived in two days instead of three and I'm very satisfied for that. Will still most likely order again in the future, thank you so much!

Date of experience: November 6, 2019
Robert C.
Argentina
1 review
0 helpful votes
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Your amazon purchase system appears to be broken; filling out the order form and selecting Amazon payments just bounces me back to the form when submitting. Tried with Chrome and Safari on OS X. Switching to credit card payment worked.

Date of experience: November 6, 2019

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


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