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EvilControllers Reviews Summary
Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.
This summary is generated by AI, based on text from customer reviews
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All good and easy to use, apart from the credit card order failing, paypal worked ok though :)
Doesn't state how long it takes customize controller. Would like before Christmas
Site was exceptionally slow to access the shopping cart and processing my order.
I can not wait to get this, you are really helping out us with hand issues!
Buttons were supposed to be orange and they came chrome. Other than that it looks and works fine.
Nice controller, doesn't work like l thought. I had a Hard time getting it set up.
1st Oder was 3 weeks late but you threw in a case so it made it okay
i had multiple issues ordering on multiple devices. I would have ordered a week ago but had issues with the site.
I only got connected to the phone answer machine, when trying to speak with a sales person and technical support. (normal business hours per your website)
Last night, the customer service chat asked if I would like to speak with a real person. I sent them 3 messages and waited for 43 minutes and never got a reply.
Looks like a cool product, website has lots of bugs tho
Site was sluggish
So far I like the controller, the newer ones with the larger buttons would be an improvement.
I had a problem ordering online from pc...had to do it from my phone
Its cool that you guys do "create a controller". The only thing is the amount of options for controllers, and that the pro buttons cant be remapped to other options apart from the buttons.
I have problems with the method pay but now i am okay
You need to fix your ads says 175$+ for cc but its 200+
Paid for 2-3 days shipping. Took 5 business days to get to me
Some minor difficulties, good options, happy with end result, very pricey
Coupon code CC2016 did not work
Base price should be closer to regular controller price of 39.99
So far so good, not a great review from BBB, your prices are high, I fell like I'm taking a gamble with my money, I hope your product is as advertised. As far as me being a repeat customer depends on quality of product, and the timely manner in which I receive it.
Shipping is too expensive but looks like it's good quality
From the business
We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members