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EverydayHappy

3.3
everydayhappy.com

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EverydayHappy Reviews Summary

EverydayHappy has a rating of 3.3 stars from 187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EverydayHappy most frequently mention customer service, laundry detergent and diaper rash. EverydayHappy ranks 278th among Baby sites.

service
18
value
17
shipping
18
quality
18

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Louisiana
1 review
2 helpful votes
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It was a wrong decision to start with the free sample with EverydayHappy. You pay $5.95 shipment to get the free samples, but they ship you $130 value box without any heads-up. Even though I called to cancel my membership and orders, they still ship it and charged me. I called them to get a return label but they told me I have to ship it back at my own expenses plus $19.90 processing fee. Why would they be so un-reasonable? I tried to talk to the rep. And her supervisor, not helpful, no customer services. It was a frustrating experience. I wish they can do a better job making their customer "everydayhappy"? I had the same experience with Honest Company with free sample. They are more flexible working with the customer and I'd rather consider their product in the future, just because a better customer service provided.

Date of experience: July 30, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Michelle,

We're super sorry to hear about your frustrating experience! We'd love to take a look at your account, so please send us a direct message here and we'll be super happy to see what we can do for you.

Thanks so much for your patience,

The EverydayHappy Team

Michigan
1 review
4 helpful votes
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Huge scam
July 29, 2015

This company is a scam. They send me some samples and I paid the shipping fee. Then I went on and can keep it within a week. The lady on the phone said that they will charge me 20 bucks to cancel. Then a package is on the way to my house, and I will have to pay shipping fee to have it sent back. Which they already charge 135 bucks on my credit card and said it will take weeks to refund. It is a huge scam for busy new parents. I went to my credit card company and dispute the charge. Stay away from them!

Date of experience: July 29, 2015
Colorado
1 review
1 helpful vote
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I am very impressed with the quality and price of the diapers and wipes I have not tried anything else yet

Date of experience: July 28, 2015
Nebraska
1 review
4 helpful votes
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My wife is about to have a baby, and, unbeknownst to me, was checking out little free samples from various web sites one day, and stumbled across Everydayhappy, and THOUGHT she was getting a FREE SAMPLE. She had no idea we would be charged $130! We are by no means wealthy, and have two children already, so we live on a PAINFULLY STRICT budget. So 2 weeks ago, when I had to make a 4 hour drive for work, I noticed we were at -$41, which meant no fuel for the drive. (Luckily my boss was willing to deduct a fuel expense from my wages, so I could make it to work.) So I called them them to try and fix whatever had happened, hopefully in some sort of expeditious manner. So they told me they apologize for any inconvenience, will cancel the subscription, and cancel any packages that might be on the way, and have my money returned in 5-7 days. Not very helpful, but such is life. I am a patient and understanding guy. So a week goes by, and I'm expecting to have this situation resolved... Nope. A package had arrived the morning that I got home. It was a little beaten, and looked like, perhaps a fingerless vagrant had attempted to open the box in some fit of desperation. So I called the company as I walked in the door, having seen the package, to let them know it hadn't been cancelled and was sitting in my doorway. I was "apologized" to again, and was informed that I would have to ship it back to them at my expense, plus a $20 service fee... Now I'm happy... $130 bucks for a free trial, $40 overdraft fee from the bank, $20 for the standard racketeering extortion fee, $40 removed from my check just so I could get to work, and the post office telling me it's $40 to ship it back... Fast forward another week, package is long since shipped back, still haven't had my money returned, been calling for just shy of an hour with no answer, and guess who has to make a 4 hour drive to work today?! Everyday HAPPY? I'm at Everyday gritting your teeth and having a blood pressure check. Thanks for such a "happy" experience...

Date of experience: July 28, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Tim,

We're extremely sorry to hear about your experience and all the stress involved. We'd love to have a look at your account to see what we can do. Please send an email to [email protected] mentioning you commented on SiteJabber and we'll get right on it.

Thanks so much for your patience.

Looking forward to hearing from you!

The EverydayHappy Team

Florida
1 review
1 helpful vote
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Happy Mom
July 24, 2015

I signed up for a free trial and I am a pretty happy mommy! Good quality, not too expensive, convenient. A+++.

Date of experience: July 24, 2015
South Carolina
1 review
6 helpful votes
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What a scam!
July 17, 2015

Everyday happy is not a company I would like to associate with. I signed up for their trial and received it in the mail. I did not like their diapers so I never ordered more. A bit of time went by and out of the blue I got this huge box filled with diapers and wipes. Having never received any emails and nothing was charged to my account I didn't think anything of it. We used a couple diapers and they leaked horribly, wouldn't hold anything and I had to do more laundry than with the diapers I buy regularly. I looked at my account again and found a purchase was made to this account for 85.90. So I immediately called the company and canceled my subscription and asked if I could return their diapers and wipes that I didn't use. They said no. So I talked to the supervisor, Nikki, and got the information to return the diapers and that they would refund the partial amount from the package. So I packed everything up and sent it out the next day. The shipping cost me 31.18! Awful! She told me that it would take 3-4 weeks to get my refund. I tracked the package and on the tracking it had said that it had been received. I waited patiently and called the next week or so later inquiring as to why my refund hadn't gone through. She said that they ever received the package. I said it was received and I did everything you asked. She said the only way that they could confirm that they had received the package is through my tracking number. Of course with the crazy household that I have, since the package was received I threw out the receipt. So she told me basically that I was eating everything I paid for. So... now I paid 85.90 for the diapers and wipes... I kept a 30 pack and sent the others back which cost me 31.18. So now I have paid a total of 117.08 for a THIRTY PACK OF DIAPERS! You cN see my frustration. I will never recommend these people and their mission in life. They are a scam and lie about what they do. Good luck if you deal with them. They will take all your money and not even notify you. Good luck!

Date of experience: July 17, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Jess,

We're super sorry for all this frustration! We've called ourselves EverydayHappy, and it sounds like we haven't lived up to that in your case. We really want to solve this problem for you, so please do get in touch with us directly (you can send us a message here, too, if it's easier!) so we can help!

Looking forward to hearing from you!

The EverydayHappy Team

India
1 review
3 helpful votes
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EverydayEasy
July 15, 2015

I got the trial kit for a baby shower gift, and really liked it after my baby was born. I had my account moved over from my friend and have really enjoyed the service. The only thing is that I tried calling last week to change my diaper size and couldn't get through, so I sent an email instead.

Date of experience: July 15, 2015
California
1 review
5 helpful votes
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Not Happy!
July 15, 2015

I signed up for the trial and I will admit that I didn't clearly understand that it was trial box and not sample box thaybi was paying for. I received my confirmation email and saw that I was being charged $5.95. Then I received another email a few days later that said my July box was in the way and I would be charged another $5.95. Ok no problem. I came home from work today and found a large box from the company and thought something must be wrong this is not a sample box! I called and was told it was subscription! I told them I didn't want it and it was not clear to me that I was going to be $150! I was told that due to a glitch in their system some people have not been receiving the six emails as a reminder to cancel the trial! So because your company's email is faulty I was never emailed? Not fair and not clear either!

Date of experience: July 14, 2015
Florida
1 review
2 helpful votes
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Every Day Happy
July 14, 2015

I really like the service, but I think they should get more products out, I dont need baby cream every month and want more stuff to switch out to my kit every month. Good products, tho, just wish they had more options!

Date of experience: July 13, 2015
India
1 review
2 helpful votes
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Fixed Leaky Diapers
July 10, 2015

I was having problems with the diapers leaking, i thought they were defective? I talked to customer service and realized i was using the wrong size. They sent me some for free in a bigger size and now my daughter isn't peeing thru them. Good service, stand by their products.

Date of experience: July 9, 2015
California
2 reviews
9 helpful votes
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Scam
July 9, 2015

I ordered the trial, i never saw anything that said that you automatically are sent products and charged $121 if you don't cxl in 7 days. And they charge you $20 fee if you don't want the product. STRAIGHT BS

Date of experience: July 9, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Jennie,

Very sorry if anything was unclear about our signup process! We're very careful to send out 6 reminder emails and a welcome letter with our trial kits to let you know the monthly membership will be coming at the end of your 7-day trial period. We truly apolotise if you missed those.

We'd love to have a look at your account to see how we can help. Please send us a private message with the email address you used to sign up and we'll havea look!

Thank you very much for the feedback, and we look forward to hearing from you.

All the best,

The EverydayHappy Team

Rhode Island
1 review
6 helpful votes
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Scam and diapers are like a $#*!, creams and others are like a crap

Date of experience: July 8, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Rasim,

Thanks so much for the comment, and for giving us the opportunity to address your concerns.

We can 100% say we're definitely not a scam -- that's the very last thing we'd ever want you to think! We do enroll our customers in our monthly subscriptions in order to help make life easier for them. You can read more about it here:

http://blog.everydayhappy.com/2015/03/23/our-values-absolute-convenience/

We are also very sorry to hear that our diapers and wipes didn't work out for you. We really believe in our products, so we'd love to send you some replacements on the house. Please send an direct message here and we can get this sorted out for you.

Again, very sorry for any frustration.

Yours,

The EverydayHappy Team

Ohio
1 review
19 helpful votes
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I did the free trial which was great. What they fail to tell you when you sign up for this free trail is that you are automatically signed up for a monthly subscription. I had a charge on my VISA for about $122.00. No where when you sign up does it tell you have much this service is or that you even are being signed up for it. Yes it may be in the small print of terms somewhere but even right now I can not find pricing on their website. They told me I can return the package back to them but pay a $20.00 restocking fee. To me this is BS. My baby girl is not even due for another 4 months. Why in the world would I knowingly sign up for a monthly subscription of diapers when I don't even have a baby to wear them yet. Very disappointed with there customer service as far a waiving any fees. They say they are unable to but I am sure they can. Will not deal with them in the future and would not recommend them to anyone.

Date of experience: June 2, 2015
Pennsylvania
1 review
9 helpful votes
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Waste of money!
May 30, 2015

This stuff is crap! The wipes are small, thin, and gave my daughter the most awful diaper rash the required a steroid to treat and she doesn't have sensitive skin! The laundry soap doesn't clean anything except odor. The diaper cream does not create a moisture lock skin barrier and is obscenely over priced. The diapers are not horrible but they are below mediocre and small in comparison to other brands! I have yet to try the lotion or soaps but after what the wipes did... That stuff is going in the trash! The company has poor customer service and just wants to give you more of their crap instead of refunding your money! RUN the other way. If you want a natrual product look elsewhere! This stuff sucks!

Date of experience: May 30, 2015
Elle R. EverydayHappy Rep
over a year old

Hi Kristie,

Thank you so much for the feedback. We'll send your comments along to our product development team. Since we're a little startup at the moment, your comments are essential for us to grow in the best way possible.

Very sorry that our line didn't work out for you, if there's anything we can do to help, we're listening!

Thanks again,

The EverydayHappy Team

GB
1 review
5 helpful votes
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Service Is Amazing!
April 9, 2015

If your looking for well priced diapers I def recommend every day happy. There name is so appropriate! A monthly package of diaper and wipes alone is worth its value. You'll even save more than you'd save at other retailers. Trust me I know……. Ive been looking for something like every day happy for a long time. Ive recommend them to all my expecting friends: ;)

Date of experience: April 9, 2015
GB
1 review
5 helpful votes
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Every Day Happy!
April 7, 2015

Every Day Happy is probably the best 'diaper subscription' service out there. You get really good bang for your buck by subscribing to their diapers and wipes delivery thanks to the generous quantities of baby supplies they will send to you each month. They have packages for diapers and wipes and also a separate package with essential baby products like diaper rash creams and so on. After testing out their stuff after getting my free trial package a couple months back, I immediately subscribed for their monthly deliveries and have not looked back.

Date of experience: April 7, 2015
Florida
1 review
5 helpful votes
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Not a happy camper
April 3, 2015

I ordered my trial and I didn't like the diapers so I called before the 7th day to cancel and they tell me that they sent my new bundle out. So but they will charge me 20 to redirect the package. When I told them that it was only the 7th day they said it goes by the time and when I checked my email I should have had 2 more hours before they processed my order

Date of experience: April 3, 2015
District of Columbia
1 review
4 helpful votes
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I tried EveryDay Happy a couple months ago via their free trial and couldn't be more impressed by what I've got since signing up. After following their sizing chart and getting the right fit of diapers for my son, I got a set of super absorbent diapers that fit perfectly. They didn't even give him diaper rash like other diapers eventually would. The wipes were great, too... These products seem super safe and convenient. Their facebook page is really cute too! I really trust Every Day happy.

Date of experience: March 30, 2015
India
1 review
8 helpful votes
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I tried the free trial package last month and ended up placing an order, which I plan to renew for the next few months. Thanks for the quality products and convenient service Everyday Happy. I'm officially done with ordering baby products from anywhere else!

Date of experience: March 6, 2015
District of Columbia
1 review
8 helpful votes
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Diapers To My Door!
March 2, 2015

I live in an area where it's hard to get a hold of baby products fast and I don’t have a car, so I needed to find a service that would deliver directly to my home and at a good price. Everyday Happy seriously helped me out there. I was able to order diapers, wipes and many other products for my baby and have them delivered as soon as possible. Great service.

Date of experience: March 2, 2015

From the business

Parenting just got easier! Safe, eco-friendly diapers and premium baby care products delivered right to your door.


everydayhappy.com
New York, NY, United States