EverydayHappyReviews 187

I tried the diaper kit trial for my little one and I fell in love with it... out of all the diapers I have tried this was the best! So I kept the membership and waited till the 7 day period was over for the notification that my monthly kit was arriving, unfortunately nothing came to me until a week passed by and I checked my account and I was charged for another trial kit... so I am now under the impression that I need to place an order. But I waited again 7 days after the 2nd kit arrived and I didn't receive the monthly kit still... its been a month already that I was waiting... so I called and asked what was going on and I was told that my account was canceled. The thing is that I never cancelled it. So the rep said that she will reactivate it and place the order for the kit... Wednesday came and my account still the same no charges, no notifications nothing. So I called again... and the rep told me I should be charged by the end of that day latest would be Thursday but it should go in that day. I waited... Friday came and still nothing. I called again and was on hold for a while... they're supposedly checking my account. And then the rep told me th same thing the rep from Monday told me... that my account was canceled and that if I want to place an order they can reactivate my account... and I am just "what?!" 4 days... my order should've been processed already and it would've been on its wat and will arrive next week but, I was back at the same situation 4 days ago? Where's the convenience in that... and I'm in the west coast and they're in the east coast so it does take the whole 7 business days for the shipping... but it got delayed and delayed and my account, which I never cancelled in the first place wasn't even reactivated all this time. So disappointing... my husband and I seriously loved the diapers but I can't have my baby waiting like this... were gonna expect that everything is fine then its not, then fune again then not!?

I signed up for a free baby kit. The kit came along with the 170 other diapers... and lotion and shampoo that was charged to my credit card. I only expected to get the free kit and then I was going to order some if I approved of the merchandise. However, I wasn't given that choice because the kit DID NOT come alone and IT DID NOT COME IN A TIMELY MANNER. So I called the company, complained, paid for the merchandise and then had them stop sending any more items. However I still get emails from you and I don't want them. Please take me off your list.

I signed up for free product which was about 5 samples of baby toiletries for $6. I Received samples but didn't try them because I was in the hospital with baby. When I got home, I had a large box of product and had been charged $130 without consent. I Did not want $130 worth of product so I had to return it. I had to pack a 10 pound box after a c-section and a newborn to a UPS shipping center to get a refund. Furthermore, I had to call company for refund twice. Very unhappy.

When I sent for my free sample I didn't know that automatically signed me up to receive a monthly package. It wasn't until I happened to look at my checking account that I saw a $121 charge from you guys. I called to find out what it was and that's when I found out that I was enrolled. I immediately cancelled but I couldn't get the shipment cancelled and was told it would be up to me to pay the return fee plus restocking fee. It would've been nice to get an email saying that I had a shipment coming so I could've cancelled the shipment and the subscription. I still haven't used the products and don't plan to.