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EventTicketsCenter

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
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Family of 4 off to see John Mayer at the Gorge. As our tickets were being scanned, one of them said" ticket has been refunded" And that person didn't get through. It happened to be our young daughter. Kind of a traumatic deal. All 4 tickets were purchased together? What a F!#%^D up deal! Had to go and buy ANOTHER ticket. Won't buy from this place again.

Date of experience: July 23, 2017
Support -. — EventTicketsCenter Rep
over a year old

Ken, very sorry this happened to you. Please contact our customer service center at 866-820-4553 and explain what happened.

New York
1 review
0 helpful votes
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I paid nearly twice gave value for a ticket from Event Tickets and when I got to the show my ticket had already been sold and used by someone else. Had to buy another at the door which the venue only did because it was familiar with this kind of fraud (the show was sold out). Absolutely never buying tickets off this website again!

Date of experience: July 23, 2017
Support -. — EventTicketsCenter Rep
over a year old

Nick, a refund for $87.75 has been issued to your card. It will take a few days to show up on your account. Thanks for your patience.

Ohio
1 review
0 helpful votes
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We went as a family and everyone thought it was great. The crowd moved along and there were no problems at all.

Date of experience: July 23, 2017
California
1 review
0 helpful votes
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Great Concert
July 25, 2017

I really enjoyed the show. Both acts were great. The ticket price was a bit high for the concert. The seats were not in a visible place on the tickets so we wasted a lot of time finding our seats.

Date of experience: July 22, 2017
California
1 review
0 helpful votes
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Tears for Fears was absolutely phenomenal. They flawlessly displayed their amazing personalities throughout the show, and Roland (like usual) was smiley and cheerful the whole time. They were astonishing despite the heavy storm. Wonderful experience! I'm beyond excited for the new album to come out, and the next tour.

Date of experience: July 22, 2017
Missouri
1 review
0 helpful votes
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I purchased the tickets on line. The quoted or price was $47 per ticket - I purchased 2 tickets. At checkout there was an additional charge of $16.99 PER TICKET. Then an additional $15 for FedX delivery. So a total of $142.98. Then when I received the tickets, the face price said $30. That amounts to $33.99 in fees for a $30 ticket. Rediculous!

Date of experience: July 22, 2017
New York
1 review
0 helpful votes
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The VIP upgrade was wonderful... It was the first time my granddaughter experienced SPAC, which she loved and the VIP experience just added to the great benefits of the evening.

Date of experience: July 22, 2017
Illinois
1 review
0 helpful votes
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Pricing was 5 times face value, which was disappointing. Location was not effectively communicated (obstructed view - behind the projection screens). Still enjoyed the show.

Date of experience: July 22, 2017
California
1 review
0 helpful votes
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Customer service is poor. I accidentally purchased tickets to the wrong venue and spent $110

I spoke to a representative and was told i could possibly transfer (so dont open the online tix) or cancel the order.
I sent to 2 email messages and not one was responded. Just a response would of been nice so I could have tried to sell the tickets I could not use.

Customer service was very poor. I am requesting compansation.

Ps. I understand I made the mistake of purchasing the wrong venue... but i addressed the situation immediately. Any kind of response would have been nice. Instead I got nothing and wasted $110

Date of experience: July 21, 2017
Support -. — EventTicketsCenter Rep
over a year old

Joseph, sorry about your purchase issues. All sales are final is standard policy in the resale ticket market. Did you contact the seller of the tickets? Their contact details will be on your purchase receipt.

Virginia
1 review
0 helpful votes
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Moody Blues were OK but EventTickets is a HUUUUGE RIP OFF!

THOUGHT I WAS BUYING TIX DIRECTLY FROM THE VENUE; NOPE! IT WAS EVENT TICKETS AND THEY MORE THAN DOUBLED THE PRICE. FUTURE TICKET HUNTERS BEWARE!

Date of experience: July 21, 2017
Ohio
1 review
0 helpful votes
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Somehow got moved to this ticket broker vs the actual ticket website for the venue. Paid $90 vs $40. I purchased 3 months early. Then when I didn't receive tickets by the day prior, I contacted broker. They sent me a link to print my tickets. My buddy did the same but didn't contact broker and bought at face... AMEX will dispute the charge and credit his account

Date of experience: July 19, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks for your review. Event Tickets Center is a resale marketplace and ticket prices are set by the companies who list their inventory on our website. Prices can vary based on the event, seat location and when the tickets were purchased.

Washington
1 review
0 helpful votes
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Overpriced
July 20, 2017

The price for 2 tickets including fees, etc. was $138 -- pulled into the venue only to find out we needed to pay an additional $15 for parking. Sitting next to other concert people, I mentioned the high price and they mentioned "we just did groupon a couple weeks ago and got 2 tickets for $20" -- that sure did not make me feel better. The price that I paid would be appropriate to see U2, not the 2 bands I watched. Your prices, fees, etc. are way overpriced.

Date of experience: July 19, 2017
Georgia
1 review
0 helpful votes
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My own fault for clicking on an ad link and not paying attention to who I was buying from. Won't happen next time.

Date of experience: July 19, 2017
Support -. — EventTicketsCenter Rep
over a year old

We appreciate your feedback.

Texas
1 review
0 helpful votes
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The upgrade option is great!
July 19, 2017

There was information we didn't learn in advance, but once the staff was aware of the issue, they worked hard to resolve it for us by upgrading our tickets.

Date of experience: July 18, 2017
California
4 reviews
0 helpful votes
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AVA personell are some of the nicest people I have come across at a concert. Very professional and courteous. Could not have had more fun. Ended up having front row seats and totally enjoyed dancing, singing and having best time ever!

Date of experience: July 18, 2017
Support -. — EventTicketsCenter Rep
over a year old

Glad you enjoyed the concert!

New Jersey
1 review
0 helpful votes
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Facility of event
July 18, 2017

The bathroom facilities poor. They are all portajons very discusting dirty. Construction portajons much cleaner. Traffic leaving facilities a complete mess. I 'm confined to a wheel chair this lake view amphitheater a joke not set up for handicap. Wish they kept these events at statefair grand stands. Iv'e been to many concerts at both places.at state fair grand stands better bathrooms and parking and leaving the event.

Date of experience: July 17, 2017
Support -. — EventTicketsCenter Rep
over a year old

Thanks for your feedback.

Washington
2 reviews
0 helpful votes
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I loved the format of the game, the atmosphere and the concept. This has restored my love for Basketball. The seating at Wells Fargo sucks and some folks couldn't find their row as it seemed to be missing. (A whole row) but other than the venue I totally enjoyed the experience!

Date of experience: July 17, 2017
Michigan
3 reviews
0 helpful votes
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The show was amazing - well worth the two and a half hour drive - and the overnight stay. The mark-up on these seats (main floor, row R, stage right) was disappointing. I enjoyed the show, but felt taken advantage of because of the ticket mark-up.

Date of experience: July 17, 2017
California
1 review
1 helpful vote
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Rip off...
July 17, 2017

The show was great, but the ticket prices were terrible. Tickets said $66.00. With all the service charges, and delivery cost, each ticket costs us $143.32 each. $34.32 each ticket service charge, plus $5.00 delivery, adds up to a complete rip off, and we will never purchase tickets from EventTicketsCenter again. We paid a total of $429.96 for three tickets, which have a face value of $66.00 each.

Date of experience: July 16, 2017
Support -. — EventTicketsCenter Rep
over a year old

Glad you enjoyed the show!

Florida
1 review
0 helpful votes
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It was my first time going to a WWE event and it was so awesome. I would go Again and again, I would tell all my friends to go with me. And it was so amazing.

Date of experience: July 16, 2017