etrailerReviews 18,889

The E*trailer class 1 hitch for my Audi A4 Quatro was very easy to install. I used a jack to hold the hitch in position while I drilled all the 4 holes and bolted it up. Took about 45 minutes.

The product description was good and ordering was easy. I emailed about a piece missing and I was told it would be sent right out.

I was surprised how fast my trailer hitch and roof rack arrived considering their size.
I haven't installed the trailer hitch yet, but the rails to the roof rack were installed and they are hella solid!

Get the coupon code and there was no place to use it

Easy online shopping, quick processing of the order and timely delivery. Just easy.

Like a dummy I threw away some important pieces and thank goodness etrailer had both items in stock. Very thankful to etrailer.

Item came UPS and was scuffed and scratched. There was no packing material in the box which allowed the damage. I was able to clean it up to make it acceptable but after spending close to $50.00 for a piece of molded plastic I am disappointed.

Found what I needed easily, ordered and received very quickly. Always have good luck with etrailer

The replaement step pads for my truck.were like the originals perfect fit... look great! Fast shipping also.

I would rate etrailer with 5 stars except my shipping experience was delayed. Although I did receive quick email response attempting to defend their shipping policy. However, I paid extra premium for 2 day shipping and it took 3 business days to receive. The package was ordered on Saturday late afternoon in which it was immediately prepared… it was in the carrier's possession on Sunday… then 3 days later I received on Wednesday.

The package was delivered in the original product box in which was received in fair condition but slightly surprised that the packaging was not well protected.

However the product did perform flawlessly and overall happy with the product and its price.

Good good good good good good good good good good good

The product shipped fast and arrived on schedule. The product is of good quality. However, two things stood out. First, this item does not have magnetic capability so it is not a direct replacement for my current Slam Latch. The disappointing part is the product description does not highlight this difference. Second, the latches only come with a single key and NO screws. This means you will have to use existing hardware or make a trip to your local hardware store.

Super fast and free shipping and no issues as always.

The product itself it exactly what I ordered, looks like it is made of quality material. Took a few days to be packaged and sent then USPS dragged their feet in getting it to my doorstep.

Should have checked Amazon first. $50 less and free shipping. Called strainer and they said it was already on a truck and nothing they could do. I could return it for $100 and pay a restocking fee so no price match whatsoever. They just lost my business and everyone I know.