etrailerReviews 18,889

Easy to navigate website. Great selection of items with clear descriptions of use. Very completive prices.

Ordered an etrailer hitch for my Xterra and it arrived in 2 days fast! Was a difficult install as the holes did not line up w/out removing bolts that should have (according to the instructions) been left alone and using a ratchet strap to torque it into place. Seems otherwise well built so, overall four stars.

They had what I was looking for about $120 less than what the dealer could get it for

Good selection but when asking about shipping method I received the dreaded "Most likely by this method". I would have liked a more afirmative response.
That being said, when I looked up the item I was looking for my final choice didn't come up but when I went through the few questions to help select the item for my vehicle, I got the better choice of the options. The questions asked to determine the right product for my vehicle were spot on and directed me the the best option.

I have not opened the package yet. On schedule to have it installed by a garage.

Everything was delivered as expected with no issues. I mistakenly left an item in my cart and it was super easy to make the change after the purchase. Video instructions were very helpful. This made a rather complex installation much easier.

Online shopping was easy to find the product I was after. The order was easy and their processing for shipping quick. A lot of updates kept me advise of my order status.
A great experience.

The service was great. My tail lights were delivered within a day.

Very simple website to use. They had exactly what I was looking for at a very reasonable price…would definitely use them again.

I needed to return. I spoke with a real person who walked me through what I needed to do.

Very simple purchasing process and I received my order in two days! Thank you.

Price was high for what i bought but delivery and ease of shopping was great

Upgraded the wireless older camera in my Airstream trailer with this new one. The package arrived in time but the product seem to be an open package. Several plastic bags were torn open and put back together. Called the customer service and was informed that it might have been a return item but it still has one year warranty. After installation the camera and monitor paired up and seem to work ok so far.

Although everything arrived in good condition and the parts were securely taped in place, the box took a beating. When it arrived I was worried about the condition of the hitch and parts but all was good.

Great company. Fast shipping and great communication.

Prompt service & attention. Received order on time & complete. Exactly what I needed.