etrailerReviews 18,889

Items arrived in 2 days as described well packaged

It is a very sturdy product. It did add some weight to my trailer for I need to be careful with but is a really good transitions

All's good! No pressure, man! I'm just groovin' in my Leisure Travel Van waiting' for July when I'll spread my wings and fly! Fly to the Rockies, the Grand Tetons, to Glacier, and beyond! Banff and Jasper await! 6b

Very timely delivery, but I haven't had a chance to assemble/install my trailer hitch and bike rack yet.

Item as advertised. Installation was very easy, instruction very clear. My only comment is I wish a 90 degree option was available for some strain relief on the connection.

Keep up the good work guys! The rims look good with the nice glossy black finish

Original rim on my TT developed an air leak, best thing to do is to replace both rims wrapped in new Good Year Endurance tires. I'm ready to go for camping season this year.

Placing the order went really good, quick delivery and happy with the product.

The order arrived as promised, on time. The product is of high quality, and works exactly as advertised. E Trailer's video was a big help.

Quick and easy. I'm confident this hitch will fit my car.

I have been well satisfied with this company for my boat and trailer parts.

The ordering process went great. Notified by several emails that the large heavy item was on the way. The tracking # showed it was UPS. Then I manually check the tracking and UPS marked it as "customer requested to hold at facility for pickup." I never notified UPS to hold. I then contacted the Cunningham TN facility and lady admits the driver said it was too heavy to deliver. I called eTrailer and let customer service know; that I paid for the item through them and it had shipping included. If I have to go pick the item up then I should receive a discount. UPS is paid to ship - accepted it at onset to deliver it taking the payment - then the end user driver decides he/she doesn't have to delivery it? ETrailer customer service never called back as they said they would. I had to get my brother to help go pick it up since my truck was torn apart and being worked on - hence the heavy bumper purchased.

Looking for eTrailer to make it right. Thank you.

My order got to my brother in law a day earlier than expected.

I never received a confirmation email that my items were shipped, only that they were delivered.

As a returning customer, I have always had excellent service and found quality products. The DEMCO SS Tow Trailer is no exception, love the trailer and can't wait to use it. My only complaint is the shipping via USPS which was recently bought by TForce Freight. TForce has a lot of work to do as to customer service and reliable shipping. Due to the recent takeover by TForce I will give them a break in that they must be working out the bugs as it is a new operation, wishing them well and good luck.

Best and easiest way to get a hitch. Ordered the hitch and all the parts came in 2 days. Awesome company.

Order was delivered as expected in a couple days. Awesome service.

With the information received from customer support I got exactly what I needed