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etrailer Reviews Summary
The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy to find what I was looking for, well made and happy with what I got.
See above I have no other comments all is well and the product will be very useful.
The product was great and exactly what I needed. Thank you. But their should be instructions for how to get the part in the car.
Excellent! Very easy to navigate on a phone. Easy checkout as well.
Generally avoid ordering over the week. However, desperately needed a part. Figured worst case would be the 5-7 days the manufacturer had quoted. EI needed it ASAP. Ordered part on Sunday evening. Discovered their website keeps you abreast of every step involved with the order.Who ever heard of two day delivery at a reasonable price? Part arrived exactly as promised.Part arrived in less than 2-days. Best part, the website kept me posted of everything step that was going on with the order.
Keep up the good work! And thank you to involved with my order.
Everything went smooth as silk. Ordering was easy. It arrived in 3 days. Now all I have to do is get it out of the box!
Just what we were looking for at a great price and two day delivery
Very happy with the service and on time delivery. Good prices
The button was exactly what I ordered and it was delivered on time as expected.
Very easy ordering process. Kudos to the programmers! Excellent process and product
Saved me before a roadtrip, old receiver broke, new one came in quickly and was amazing
I needed to order a lock for my bay door. During a travel day, the key was accidentally broken inside the lock. I needed a replacement so I would be able to lock it during travel days. And secure our items in the bay of our 5th wheel. The part arrived fast and it was pretty easy to order. I will follow up with an installation video on my YouTube channel. Thin Blue Lane RV Life
It is so easy to order, even if I could do it.
Excellent service, lots of parts, and very fast delivery! I will definitely check etrailer for future needs.
Quick and easy. Followed the video directions and everything came out fantastic.
Easy to order. Delivery was fast and everything looks good.
I bought the advent AC to replace my old Dometic and the thermostat wasn't working properly. Bought this distribution box which comes complete. Installed and cold air instantly. For the price, can't beat it.
From the business
The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members