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etrailer

4.3

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etrailer Reviews Summary

The company has cultivated a strong reputation for high-quality products and reliable customer service, with many customers expressing satisfaction with the ease of ordering and the helpfulness of detailed product information on their website. Positive feedback highlights prompt shipping and effective support from representatives, fostering customer loyalty. However, some concerns emerged regarding specific product fit issues and return processes, particularly with camper-related items. Overall, while the company excels in product quality and customer assistance, enhancing clarity on specific product compatibility could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
2,477
value
177
shipping
171
quality
143

Instant Feedback

54,202 reviews

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Massachusetts
1 review
0 helpful votes
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Quick, Easy
September 28, 2024

Quick and Easy, the process and the delivery were exactly what was needed.

Date of experience: September 18, 2024
Wisconsin
1 review
0 helpful votes
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Great experience in every aspect.
September 28, 2024

Great instructions and perfect fit. I saved over $300 vs. paying someone else to do the work. It was so easy it almost seemed like something was wrong.

Date of experience: September 18, 2024
Colorado
1 review
0 helpful votes
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2003 dodge goose neck
September 28, 2024

This was straightforward. The web site made it simple to match what I needed for my truck.

Date of experience: September 18, 2024
Arizona
1 review
0 helpful votes
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Awesome shopping experience, as usual!
September 28, 2024

ETrailer continues to be awesome! Great site, easy to find parts, easy to find answers, great Q&A/videos/info, easy to order, great customer service!

Date of experience: September 18, 2024
Arizona
1 review
0 helpful votes
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Exact product match and fast shipping!
September 28, 2024

The package was shipped the same day I ordered it and the price was great! I would definitely order from etrailer again.

Date of experience: September 18, 2024
Virginia
1 review
0 helpful votes
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True
September 28, 2024

Quick and easy! Price seemed high for the 3 diode light with the triangular shape.

Date of experience: September 18, 2024
North Carolina
1 review
0 helpful votes
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No
September 28, 2024

No no no no no no no no no no no no no no no no no no no no no no no no no no

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
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To anyone who wants to lift a Winnebago Micro Minnie
I wanted to lift my 2018 Winnebago Micro minnie 2106 fbs with 14 inch wheels.
It wasnt up high enough to go to some of the campsites I go to
I did some research on lifting on a Micro minnie I found some info but the info that I found didnt really tell you what kit to lift it with lippert tandem axles.
I bought 2 kits off ebay and it was to short and did not work
K71-707-01.(this kit is for single axle thats why I purchased 2 kits.
I bought kit K71-724-02 that is for tandem axle trailers
The bottom holes mounts fine to the axles,,
The end side holes are slightly off and they had to be drilled out to bolt to the frame of the rv
(There are 4 holes on the frame bracket on rv. The end holes have to be reemed out so the bolts can go through,,,I marked out and drilled out the center holes in the lift bracket
So yes the lift kit does work but you have to alter the lift kit by widening the end holes and drilling 2 new holes in the center to match the rv bracket.
Thats a total of 6 bolts holding each bracket (4 in the side,,2 in the axle plate)
So if your handy with tools you can easily install the kit to make it work

Date of experience: September 18, 2024
Illinois
1 review
0 helpful votes
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Great Experience!
September 28, 2024

Google SearThe part was correct and delivered quickly. LIfe is good!ch was direct to my part. Ordering was easy.

Date of experience: September 18, 2024
Virginia
1 review
0 helpful votes
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Great Products and Service!
September 28, 2024

Etrailer always seems to have what I am looking for. The products are of great quality and the service is world class. I recommend Etrailer to all my friends.

Date of experience: September 18, 2024
Utah
1 review
0 helpful votes
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Found what I needed at a fair price!
September 28, 2024

I was looking for a Thule part, not only e trailer had what I needed in the right amount but the price was fair, shipping speed and cost were great and my part was delivered in 1/3 of the original estimated time!

Date of experience: September 18, 2024
Pennsylvania
1 review
0 helpful votes
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New trailer hitch
September 28, 2024

Quality product and was fairly easy to install. Took about two hours for the complete install and wiring.

Date of experience: September 18, 2024
Washington
1 review
0 helpful votes
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Ok
September 28, 2024

Got the part i needed in a timely manner guess i do business with them again if needed

Date of experience: September 18, 2024
California
1 review
0 helpful votes
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Great experience
September 28, 2024

Order was easy to place and resource materials were exactly what I needed to ensure i selected and the correct product for my needs.

Date of experience: September 18, 2024
Indiana
1 review
0 helpful votes
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4" square tube bumper hitch
September 28, 2024

Needed something a littler stronger/weight capacity other than the factory installed hitch. Found others RV'ers out there which purchased the "ShakeStopper Heavy Duty 2" Hitch Receiver for 4" RV Bumpers". Etrailer was excellent in support and fast shipping as always. Installation was straight forward and happy with my purchase.

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
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Jack handle
September 28, 2024

I ordered it. It showed up. Looks good. It fits my trailer jack

Date of experience: September 18, 2024
Washington
1 review
0 helpful votes
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Very quick delivery
September 28, 2024

Ordering was real easy and we got our order very fast. Good quality.

Date of experience: September 18, 2024
Texas
1 review
0 helpful votes
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Replaced 15 year old dometic.
September 28, 2024

Furrion Chill HE RV Air Conditioner System - Single Zone - 15,000 Btu - White. FR55PV
Full replacement arrived early. Excellent condition.
All parts arrived as advertised.

Date of experience: September 17, 2024
Oregon
2 reviews
0 helpful votes
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Quality parts
September 28, 2024

Quick and easy site and fast shipping thank you. We'll definitely purchase from this site again. Thank you again.

Date of experience: September 17, 2024
Illinois
1 review
0 helpful votes
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On the mark and on time!
September 28, 2024

Placed two orders so far. Got what i ordered and delivered where i wanted. We are full time RVers.

Date of experience: September 17, 2024

From the business

The trailer hitch and trailer parts experts. We have 75 years in quality customer service, and can help you find what you need for your towing, RV, marine, off-road, performance, and outdoor adventures. Shop products from over 400 brands using our content including: original photos, installation videos, detailed products descriptions, expert questions, help articles, reviews and so much more. Our fit guide has over 3,800 vehicle and 2500 RV entries of custom fit items, all you have to do is enter your information.


etrailer.com
Founded in 1946
Wentzville, MO, United States
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