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E*TRADEReviews 292

1.5

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E*TRADE Reviews Summary

E*TRADE has a rating of 1.5 stars from 292 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with E*TRADE most frequently mention customer service, live chat and wait times. E*TRADE ranks 118th among Brokerage sites.

service
122
value
110
quality
110

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Nevada
7 reviews
11 helpful votes
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Really Good
March 29, 2016

A pretty good trading site. Makes it easy to trade with their app on your phone. Overall I am happy with the site.

Date of experience: March 28, 2016
New Jersey
10 reviews
9 helpful votes
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Fantastic
March 29, 2016

Fantastic trading platform. I can run long and short on here, making it real easy to make extra cash via this platform.

Date of experience: March 28, 2016
California
7 reviews
11 helpful votes
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Great
March 29, 2016

Great trading platform. It really makes trading easier. Only downside is that it occasionally fubars itself and you can't always deposit back into the same account that you draw from.

Date of experience: March 28, 2016
Virginia
8 reviews
18 helpful votes
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Hit or Miss
March 16, 2016

Sometimes it works amazingly, other times it really does not.

Date of experience: March 16, 2016
New York
3 reviews
5 helpful votes
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My only wish is that they saw their banking + brokerage customers as "one" customer.

Date of experience: March 7, 2016
Texas
5 reviews
24 helpful votes
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Decent
February 29, 2016

It is a decent trading platform. However they don't always like to synch back up to your primary bank account. An issue that has yet to be resolved.

Date of experience: February 29, 2016
GB
3 reviews
5 helpful votes
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OK
February 9, 2016

Be sure you know what you're doing. Don't just storm in thinking you're gonna become rich without any work.

Date of experience: February 8, 2016
Missouri
9 reviews
24 helpful votes
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Broker fee is a lot pricier that competitor whilst their customer service is terrible! Email them a few times and rarely they reply! I'm in the process of moving all my shares to other brokers!

Avoid them. I would instead recommend going to other brokers with lower fees and better service!

Date of experience: January 10, 2016
Texas
4 reviews
3 helpful votes
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To expensive to trade
January 8, 2016

I like buying and selling when stocks are at their peak but, the extra change I make goes to paying for the trade and for the purchase.

Date of experience: January 8, 2016
Florida
3 reviews
17 helpful votes
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Very Tight Security
December 29, 2015

You must have security key to get into your account. It changes every minute.

Date of experience: December 29, 2015
California
10 reviews
12 helpful votes
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Not a fan
December 18, 2015

I put a lot of money into Etrade, just for the account to turn around and not be able to deposit it back into my account...

Date of experience: December 18, 2015
Virginia
4 reviews
14 helpful votes
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The worse trading platform available. There is a reason why you don't see the commercials on TV anymore.

Date of experience: December 7, 2015
Canada
5 reviews
7 helpful votes
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My favorite
December 1, 2015

I have tried many platforms for trading and e-trade seems best suited for me so far. Great support team as well!

Date of experience: December 1, 2015
Texas
3 reviews
5 helpful votes
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Screw them
December 1, 2015

These guys are just the worst stock trading platform available.

Date of experience: November 30, 2015
District of Columbia
5 reviews
2 helpful votes
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Nice Servcie
November 25, 2015

They're actually very responsive. I prefer them for my stock trading.

Date of experience: November 25, 2015
Ukraine
20 reviews
209 helpful votes
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I began using their site over a decade ago. It is ok but I wish I hadn't lost so much without better advice.

Date of experience: October 25, 2015
Australia
6 reviews
7 helpful votes
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The fees + other charges is nor the best, stock data reflect a bit delay from time to time, other than this overall seems good.

Date of experience: September 23, 2015
New York
26 reviews
17 helpful votes
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Terrible
September 23, 2015

I made some good profits back in the days and they did not give me my money they kept it for themselves.

Date of experience: September 23, 2015
Argentina
6 reviews
5 helpful votes
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They used to be great
September 19, 2015

They used to be great, now they sucks. They put a lot of limitation on their service plus if they do not give you more credit cards if you live in certain states. I am not even feel secure having my money there no more.

Date of experience: September 19, 2015
Canada
5 reviews
4 helpful votes
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Handy platform
September 10, 2015

Have used etrade for the past 4 years. Great interface and user experience.

Date of experience: September 9, 2015