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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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daniel m.
0 reviews
0 helpful votes
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FANTASTIC!
April 16, 2016

FANTASTIC!

Date of experience: April 15, 2016
CONRAD R.
0 reviews
0 helpful votes
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EASY,TIME SAVING EXPERIENCE,painless
April 16, 2016

EASY,TIME SAVING EXPERIENCE,painless

Date of experience: April 15, 2016
Terry F.
0 reviews
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I felt that you mislead me and overcharged me outrageously! I have told everyone I know NOT to use your company!

Date of experience: April 15, 2016
Marielis R.
0 reviews
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Love how convenient it is!
April 15, 2016

Love how convenient it is!

Date of experience: April 15, 2016
BERNHARD F.
0 reviews
0 helpful votes
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Every thing went well
April 15, 2016

Every thing went well.

Date of experience: April 15, 2016
Hang L.
0 reviews
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Good
April 15, 2016

Good

Date of experience: April 15, 2016
JOANNE S.
0 reviews
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Very easy so far
April 15, 2016

Very easy so far

Date of experience: April 15, 2016
Elizabeth B.
0 reviews
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Excellant
April 15, 2016

Excellant

Date of experience: April 15, 2016
Frederick L.
0 reviews
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I love this no waiting in lines, no car using, really easy, your site is self explained. Thank you

Date of experience: April 15, 2016
Richard C.
0 reviews
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Good
April 15, 2016

Good

Date of experience: April 15, 2016
Richard G.
0 reviews
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It was easy enough but a little expensive I would have liked to received a confirmation that you had my order.

Date of experience: April 15, 2016
Karen R.
2 reviews
0 helpful votes
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Thanks you for the quick service
April 15, 2016

Thanks you for the quick service.
I was very disappointed with all the extra cost that was tacked on to the bill. Unnecessary fees for questionable services. I won't do it again. Waste of money.

Date of experience: April 15, 2016
Dawn P.
0 reviews
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Good
April 15, 2016

Good

Date of experience: April 15, 2016
Trisha S.
0 reviews
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The site was super easy to use
April 15, 2016

The site was super easy to use. I'm very happy that it only took a few minutes to renew my registration with no hassle.

Date of experience: April 15, 2016
Sara F.
0 reviews
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All good
April 15, 2016

All good

Date of experience: April 15, 2016
Bill Z.
7 reviews
0 helpful votes
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This company is a scam business
April 15, 2016

This company is a scam business. If you live in manatee county Florida and type in taxcollector.com ( the website for the Manatee County Tax Office) in a google box, instead of the browser address bar, you will get this awful company's website as the first search result. They charge an astronomical fee for their service. If you type taxcollector.com in the browser address bar, you go to the correct website. If you process your online tag renewal order though the actual tax office website then the online purchase will be the actual price of the tag through gorenew.com. etags.com added an additional $34 for their service. This is a scam. Make no mistake.

Date of experience: April 15, 2016
Robert W.
4 reviews
0 helpful votes
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Very timely
April 15, 2016

Very timely. A little expensive. Great if you are late in renewing tags.

Date of experience: April 15, 2016
Judy W.
0 reviews
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It's a little confusing, just a little
April 15, 2016

It's a little confusing, just a little.

Date of experience: April 15, 2016
Inez S.
0 reviews
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You should show the full amount including TBD so that I know what amount I am approving to be charged on my card.

Date of experience: April 15, 2016
DON H.
0 reviews
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Nice and eazy
April 15, 2016

Nice and eazy

Date of experience: April 14, 2016