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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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Stephan S.
0 reviews
0 helpful votes
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Thanks for the convenience
April 18, 2016

Thanks for the convenience

Date of experience: April 18, 2016
Michelle C.
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Super easy and fast
April 18, 2016

Super easy and fast.

Date of experience: April 18, 2016
scott c.
0 reviews
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Thank ya thankya very much
April 18, 2016

Thank ya thankya very much

Date of experience: April 18, 2016
Raysanel Q.
0 reviews
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All is good
April 18, 2016

All is good

Date of experience: April 18, 2016
Jeremy A.
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Very quick process, thanks
April 18, 2016

Very quick process, thanks

Date of experience: April 18, 2016
Sudeep C.
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Wow that was quick
April 18, 2016

Wow that was quick

Date of experience: April 17, 2016
Sherryl D.
0 reviews
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Great
April 18, 2016

Great

Date of experience: April 17, 2016
Ronald F.
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Very easy and I hate computers
April 18, 2016

Very easy and I hate computers

Date of experience: April 17, 2016
Patricia B.
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I will follow up with a rating once I receive my License Tags. Now that I have my tags I can truly state that it was the easiest transaction with Motor Vehicles I have ever experienced.

Date of experience: April 17, 2016
Wanda G.
0 reviews
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Easy to use
April 18, 2016

Easy to use. Clear instructions. However, when I got the bill, I was not very happy with all the fees. There was a $6 agency fee, an etag service charge for $19.95, credit card convenience fee of $3.95 and shipping and handling for $3.95. The $72.20 for two years of tags cost me $106.05. I was told that "some fees" might apply, but never did I expect $33.85! Never again. If I had been told what the costs were up front, I would not have chosen to purchase them on line.

Date of experience: April 17, 2016
MARY J.
2 reviews
0 helpful votes
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Great
April 17, 2016

Great

Date of experience: April 17, 2016
LaTanya F.
0 reviews
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Waiting to send end process
April 17, 2016

Waiting to send end process

Date of experience: April 17, 2016
Wellesley H.
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Excellent way to renew car registration
April 17, 2016

Excellent way to renew car registration

Date of experience: April 17, 2016
JAMES N.
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Easiest I have ever renewed!
April 17, 2016

Easiest I have ever renewed!

Date of experience: April 17, 2016
Ruth J.
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The experience was fine
April 17, 2016

The experience was fine. I would like to have been shown the total balance, including all taxes and fees. Before the purchase was completed.

Date of experience: April 17, 2016
Jon D.
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Good show To expensive
April 17, 2016

Good show To expensive

Date of experience: April 17, 2016
VIVIEN G.
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Fast and Easy
April 17, 2016

Fast and Easy. Very convenient.

Date of experience: April 17, 2016
MICHELE M.
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Fine convent if you order more then one renew you should not have to pay extra for it unless diffrent name or address but to pay 40 bucks extra was a bit much but I did get them fast and it saved me from the development line but cost more I guess that is convience all right..

Date of experience: April 16, 2016
ALINA A.
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VERY SATISFIED WITH EVERYTHING
April 17, 2016

VERY SATISFIED WITH EVERYTHING.

Date of experience: April 16, 2016
Jerald A.
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Convenient and no waiting in long lines at the DMV oofice

Date of experience: April 16, 2016