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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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213,408 reviews

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Russell A.
0 reviews
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Expensive, but quick and effective
May 24, 2016

Expensive, but quick and effective

Date of experience: May 24, 2016
Barbara F.
3 reviews
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Easy and fast
May 24, 2016

Easy and fast. Is worth the money if you lose your registration and are about to be late. Second time I have used this.

Date of experience: May 24, 2016
erik b.
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The fees were a bit more than expected and the "instant download" was more like 24 hours, hence my less than 5-star rating.

Date of experience: May 24, 2016
Erika A.
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Easy fast and great
May 24, 2016

Easy fast and great

Date of experience: May 24, 2016
ISSAM N.
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BEYOND AMAZING!
May 24, 2016

BEYOND AMAZING!

Date of experience: May 24, 2016
Cynthia B.
0 reviews
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Too much $$$
May 24, 2016

Too much $$$

Date of experience: May 24, 2016
JEANNE M.
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Easy quick and is much better for me
May 24, 2016

Easy quick and is much better for me

Date of experience: May 24, 2016
Ran X.
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Pretty efficient
May 23, 2016

Pretty efficient

Date of experience: May 23, 2016
MEGAN D.
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Easy, love it!
May 23, 2016

Easy, love it!

Date of experience: May 23, 2016
Thomas A.
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In signing up for etags I WAS NOT INFORMED OF THE ADDED COST OF THE SERVICE BEFORE I OPTED IN! SHAME ON YOUless than BUNCH OF CROOKS! Considering your lack of professionalism and courteousness in not telling me of the added cost for etags, I think my comments are not out of line! So you can act that way but I have to act a different way in commenting? YOU ARE SO WRONG! Don't sleep well tonight!

Date of experience: May 23, 2016
JEFFREY K.
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Fast & easy
May 23, 2016

Fast & easy. Love it.

Date of experience: May 23, 2016
LAURIE J.
0 reviews
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Excellent experience
May 23, 2016

Excellent experience. Very easy to use

Date of experience: May 23, 2016
Paulette G.
0 reviews
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Very easy to renew
May 23, 2016

Very easy to renew

Date of experience: May 23, 2016
Robert P.
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It was fine
May 23, 2016

It was fine

Date of experience: May 23, 2016
RYAN M.
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ETags canceled my order and charged me for it

Date of experience: May 23, 2016
Tara M.
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It was a very quick process but it cost almost as much to use the online service as much as the tag. If I would of notice that the fee was going to be almost as much as the tag I would of just made a appointment with the DMV and went in and got it that way.

Date of experience: May 22, 2016
Fernando B.
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All the extra fees plus the cost of renewing are very expensive. There should not be an e-renewal fee since that's a convenience for your agency.

Date of experience: May 22, 2016
Laura L.
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Website easy to navigate
May 22, 2016

Website easy to navigate.

Date of experience: May 22, 2016
Donald H.
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Instructions on paper notice do not match insstruction on computer.

Date of experience: May 22, 2016
RAHEEM B.
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N/a
May 22, 2016

N/a

Date of experience: May 22, 2016