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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Barbara K.
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Worked well
June 12, 2016

Worked well

Date of experience: June 12, 2016
Eric P.
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Fast Easy and Affordable
June 12, 2016

Fast Easy and Affordable

Date of experience: June 12, 2016
Robert M.
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All was great
June 12, 2016

All was great.

Date of experience: June 12, 2016
THOMAS G.
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Tremendous help and Excellent response
June 12, 2016

Tremendous help and Excellent response. I spend the spring,summer and fall in the mountains of North Carolina and since my renewal in Florida is in August it is great that a service like this is available.

Date of experience: June 12, 2016
James M.
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So far it was very clear and efficient...
June 12, 2016

So far it was very clear and efficient...thanks Jim

There was no communication from support office...I asked several questions...none were answered...I also found the service/process expensive...

Date of experience: June 12, 2016
James E.
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Quick, fast and easy as we all prefer
June 12, 2016

Quick, fast and easy as we all prefer.

Date of experience: June 11, 2016
James S.
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Quick and easy however wish they would tell you full price before placing order so you can choose 1 year or 2 year.

Date of experience: June 11, 2016
Robert S.
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Was very fast and not complicated
June 12, 2016

Was very fast and not complicated

Date of experience: June 11, 2016
Jamil A.
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Just Great
June 12, 2016

Just Great

Date of experience: June 11, 2016
AIDA G.
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Excelent
June 12, 2016

Excelent

Date of experience: June 11, 2016
Michael G.
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Would like to know Total before placing Credit Card Information.
Some type of Guarantee that it is safe to use Credit Card on your website.

Date of experience: June 11, 2016
DONNA B.
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Thank you for making this so quick and easy
June 11, 2016

Thank you for making this so quick and easy. I find that the charge of $19.95 is high.

Date of experience: June 11, 2016
ruth p.
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Thank you for this services it made it easy for me so I don't have too wait on lines but it cost me too much, next time I will go too the tag office I'm on a budget and the extra coat set me back on my bills.

Date of experience: June 11, 2016
Karissa D.
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Fast & Easy!
June 11, 2016

Fast & Easy! :)

Date of experience: June 11, 2016
Shawn C.
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Tryed before and it got cancelled and it said to call when I called the guy was rude and didn't help me with my order so I have to do it again because of one letter tipo.

Date of experience: June 11, 2016
DAVID K.
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Very quick, efficient, and intuitive!
June 11, 2016

Very quick, efficient, and intuitive!

Date of experience: June 11, 2016
WILLARD C.
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Works great don't fix it
June 11, 2016

Works great don't fix it

Date of experience: June 11, 2016
kevin b.
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Great
June 11, 2016

Great

Date of experience: June 11, 2016
CYNTHIA T.
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Extremely Time Saving
June 11, 2016

Extremely Time Saving. PHENOMENAL!

Date of experience: June 11, 2016
Pamela S.
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Good overall
June 11, 2016

Good overall

But...how quickly will I get my tag? There is no mention on the form. Just a few days!

Date of experience: June 11, 2016