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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Germany
1 review
2 helpful votes
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Burn job
October 25, 2020

Very misleading. They give you a total for tags, you ok to pay it. Only to find bank account drained by them. Saying there were additional fees from dmv. $799.00 is a far cry from $169.00 that they quoted me. BEWARE OF THIS SITE! Now how can I get my money back from dmv.?

Date of experience: September 24, 2020
Jose m.
1 review
0 helpful votes
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Muy buena app
September 24, 2020

Muy buena app

Date of experience: September 24, 2020
California
1 review
2 helpful votes
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Initially I sent an email to support last Tuesday (6 days ago now) asking for help logging in because their status page indicated there was jo order for my email, despite it showing up on my bank statement. I thought that maybe I could email them to get this issue resolved and switch the emails, but they never responded.
After that, I gave them a call near opening time on monday this week and asked for a call back. I did not receive a call back all day! I ended up calling them later in the afternoon to just hold until someone answered. Nobody ever did and I ended up getting hung up on. I still have yet to receive my new registration or any feedback from the company. Horrible customer service.

eTags attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 21, 2020
Daniel M.
1 review
0 helpful votes
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Excellent
September 21, 2020

Excellent
Very satisfied

Date of experience: September 21, 2020
joel d.
1 review
0 helpful votes
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Easy fast thanks!
September 19, 2020

Easy fast thanks!

Date of experience: September 19, 2020
Sean G.
1 review
0 helpful votes
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While doing this online was initially better than going into a DMV office, the follow up has been less than ideal. I am not sure of the status of my order, if any additional documentation is required, or what to do next. Please advise!

Date of experience: September 18, 2020
Rena M.
1 review
0 helpful votes
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Very convenient...
September 19, 2020

Very convenient...

Date of experience: September 18, 2020
California
1 review
1 helpful vote
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Useless company
October 18, 2020

I paid 90 bucks up front and no one has called me in almost two weeks I wanted the paper work done ASAP $#*!ty company

Date of experience: September 18, 2020
AroseProduction J.
1 review
0 helpful votes
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Still don't have my tags, or registration
September 18, 2020

Still don't have my tags, or registration.

Date of experience: September 18, 2020
Laris V.
1 review
0 helpful votes
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Not happy with paying this much...
September 18, 2020

Not happy with paying this much...why?didn't received explanation

Date of experience: September 17, 2020
Teresa B.
1 review
0 helpful votes
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Much better than before
September 17, 2020

Much better than before

Date of experience: September 17, 2020
Amalio L.
1 review
0 helpful votes
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It was easy
September 17, 2020

It was easy

Date of experience: September 17, 2020
Michael B.
1 review
0 helpful votes
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Excellent process and service
September 17, 2020

Excellent process and service. A bit pricey but you get what you pay for. Very satisfied.

Date of experience: September 17, 2020
MARIE R.
1 review
0 helpful votes
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It is very convenience
September 17, 2020

It is very convenience

Date of experience: September 17, 2020
Patricia M.
1 review
0 helpful votes
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So far so good
September 17, 2020

So far so good

Date of experience: September 17, 2020
jose R.
1 review
0 helpful votes
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Fast and easy!
September 17, 2020

Fast and easy!

Date of experience: September 17, 2020
jesse n.
1 review
0 helpful votes
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Great
September 17, 2020

Great

Date of experience: September 16, 2020
LUIS G.
2 reviews
0 helpful votes
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Every thing is ok
September 17, 2020

Every thing is ok

Date of experience: September 16, 2020
Florida
1 review
0 helpful votes
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Etags Service online
September 17, 2020

Etags services was amazing. I highly recommend this service, I would not be going back to DMV for future inspection services

Thank you so much for your Etags services.

Date of experience: September 16, 2020
ETAGS S. — eTags Rep
over a year old

Great to hear Frederick! Thank you for writing.

Indiana
1 review
0 helpful votes
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You did a great Job.
September 17, 2020

Well done and did a Quick job thank you for your services. I will definitely be using you again. It was a very good experience I thank you all for the convienance.

Date of experience: September 16, 2020
ETAGS S. — eTags Rep
over a year old

We thank you for entrusting us with your business Dallas.