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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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213,408 reviews

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Florida
1 review
0 helpful votes
Follow Don H.
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Everything was quick and easy. I would recommend Etags to anyone looking for a easier way to register your vehicle without the wait, and from the convenience of your own home. Thanks Etags!

Date of experience: September 29, 2020
Nebraska
1 review
0 helpful votes
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The Shortcut Supreme
September 30, 2020

I have used etags twice. In both cases the official DMV website for my state insisted that I had to apply in person at the agency in order to renew my tags. Not with etags. I sent them the tag number and a reasonable fee and an electronic registration was emailed to me the next day. The stickers and permanent registration was in my mailbox in less than a week. Just use etags Trust me.

Date of experience: September 29, 2020
California
1 review
2 helpful votes
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What a nightmare
October 29, 2020

I ask to cancel because at dmv transfer fee was $15 dollars and etag was 99 dollars if I would of know to go to dmv would save me more money I payed for title transfer fee on etag etag took 5 weeks to reply to tell me that I need to pay dmv fees I went to dmv and it was cheaper to pay at dmv v gave me title and tags I call etag to cancel they charge me $50 dollars to cancel that is there fee for doing nothing never again just go to dmv

Date of experience: September 29, 2020
North Carolina
1 review
0 helpful votes
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Great service
September 30, 2020

You guys did a great job I will definitely recommend your services, very convenient and great service thanks

Date of experience: September 29, 2020
California
1 review
0 helpful votes
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Avery quick and easy
September 30, 2020

I wish i knew about this site sooner! It very quick and easy to use. Im really glad i ran across it.

Date of experience: September 29, 2020
California
2 reviews
0 helpful votes
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IT WAS FAST! TY-- I'M SATISFIED! HAPPY I DID MY SMOG IN 15 MINS AND IN 20 MIN PURCHASE THE TAGS! GREAT SERVICE!

Date of experience: September 29, 2020
Florida
1 review
0 helpful votes
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Great service
September 30, 2020

So easy! The process was seamless from start to finish. Delivery was quick. So happy! I will surely do this again.

Date of experience: September 29, 2020
Florida
1 review
0 helpful votes
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Wrong address
September 30, 2020

The order was quick and complete, but was mailed to my old address. Pretty sure we updated it to the new address. I still got the tags though.

Date of experience: September 29, 2020
California
1 review
0 helpful votes
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Etags received for Prius
September 30, 2020

Excellent service and fast delivery and prompt follow up and response to be transaction completed tx

Date of experience: September 29, 2020
Colorado
1 review
0 helpful votes
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Cat's review
September 30, 2020

Easy to use and quick delivery of etags.
I recommend using this method of renewal
As it is easy to follow directions. There is no long wait for your tags to be delivered to you.

Date of experience: September 29, 2020
Texas
1 review
0 helpful votes
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Wow! Fabulous service!
September 30, 2020

How a bureaucracy/large organization should operate... and does. Easy to use, fast and RELIABLE.
Could not ask for more.

Date of experience: September 29, 2020
Florida
1 review
0 helpful votes
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GREAT SERVICE
September 30, 2020

The eTags service was great, temporary paper card issued there and then. Actual document and decal delivered to the door three days later. No waiting in line at the DMV, no answering stupid questions, no looking for documents that you always put in a place the you will remember and then you can't find them. This really is a great service and this is how other licensing / permitting procedures should be handled. Funnily enough, you can now do the same to obtain / renew your dog licenses.

Date of experience: September 29, 2020
Florida
1 review
0 helpful votes
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Wonderful service
September 30, 2020

It was very easy and my order arrived very quickly. I would definitely use the service again. I am very happy.

Date of experience: September 29, 2020
ETAGS S. — eTags Rep
over a year old

We thank you Colleen!

District of Columbia
1 review
0 helpful votes
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First time user
September 30, 2020

Relatively easy to use. Pleased with the prompt response and receipt of the stickers. Would recommend the site to my friends.

Date of experience: September 29, 2020
Florida
1 review
2 helpful votes
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Fees are adjusted
October 29, 2020

Ok, except it appeared I was quoted a price and charges another. I was charged about 20 more that what it was supposed to be, other thn that convient. But costly.

Date of experience: September 29, 2020
California
1 review
2 helpful votes
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I paid e tags for registration. And never got registration nor my refund from e tags. When I call them they say its processing. And months go by

Date of experience: September 29, 2020
Florida
1 review
2 helpful votes
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#Scam
October 28, 2020

Fun fact this website will at no point inform you that there are multiple hidden fees.
Not once was it mentioned that I should expect a notification detailing state, agency, and convenience fees. It is also not advertised at any point that there is a cancelation fee of $20 should you realize that this website is trying to massively rip you off.
I needed this done at a reasonable time frame because I depend on the vehicle to get to and from work and it took them about 5 days to inform me that the reason I've received no update from them is because there were more fees coming my way.
The website is a very interesting scam, you can't run a business like this without informing the customer about your fees and additional fees being added on, before we claim it to be naive to not expect this it is not advertised AT ALL that there will be more fees coming. We are talking about an additional $314.25, just spoke with the county tax collector and this service wouldn't even cost 100 if we schedule an appointment to go take care of this in person.
Stay away from this site, just take care of everything at the establishment where they won't rake you over the coals.

Date of experience: September 28, 2020
Asipeli F.
1 review
0 helpful votes
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I want my refund
September 28, 2020

I want my refund

Date of experience: September 27, 2020
Victor R.
2 reviews
0 helpful votes
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Still waiting for my reply
September 26, 2020

Still waiting for my reply

Date of experience: September 26, 2020
KERRI G.
0 reviews
0 helpful votes
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Good
September 25, 2020

Good

Date of experience: September 24, 2020