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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Phillip A.
0 reviews
0 helpful votes
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So far everything is fine
July 27, 2016

So far everything is fine

Date of experience: July 27, 2016
Dorothy V.
2 reviews
0 helpful votes
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Do not like the service fee of $29.00, also was charged $3.09 convenience fee I order on line and have NEVER been
Charged convenience fee, as for the shipping and handling $1.95 all that was needed was a.47 cent postage
Stamp which was on the envelope when I received it. What a joke I was charged $34.04 on each of 2
Cars that I registered. I will never use this service again and am making sure that I tell everyone what a
Rip off it was. I will never use eTags.com again.

Date of experience: July 27, 2016
virginia G.
0 reviews
0 helpful votes
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Excellent
July 27, 2016

Excellent

Date of experience: July 27, 2016
Matthew G.
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Pretty good
July 27, 2016

Pretty good

Date of experience: July 27, 2016
MARY K.
0 reviews
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Website is much improved
July 27, 2016

Website is much improved.

Date of experience: July 27, 2016
XINGYUN H.
0 reviews
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QUICK EZ
July 27, 2016

QUICK EZ

Date of experience: July 27, 2016
james p.
0 reviews
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Thanks
July 27, 2016

Thanks

Date of experience: July 27, 2016
Donald E.
0 reviews
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Easy
July 27, 2016

Easy. Thank you

Date of experience: July 27, 2016
angelo m.
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Quick and easy...
July 27, 2016

Quick and easy...

Date of experience: July 27, 2016
mohamed a.
0 reviews
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I am okey
July 27, 2016

I am okey

Date of experience: July 27, 2016
vaclava z.
0 reviews
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So quick and convenient!
July 27, 2016

So quick and convenient!

Date of experience: July 27, 2016
MARYAM S.
0 reviews
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I HOPE I CAN GET IT BEFORE EXPIRATION TIME
July 27, 2016

I HOPE I CAN GET IT BEFORE EXPIRATION TIME

Date of experience: July 27, 2016
Peng L.
0 reviews
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Very good
July 27, 2016

Very good

Date of experience: July 27, 2016
AnnMarie R.
0 reviews
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Thank you for making the tag ordering process quick and painless.

Date of experience: July 27, 2016
MICHAEL W.
0 reviews
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Very easy renewal site
July 27, 2016

Very easy renewal site.

Date of experience: July 27, 2016
Angela A.
0 reviews
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Amazing service!
July 27, 2016

Amazing service! Super easy! Highly recommend to anyone!

Date of experience: July 27, 2016
JUAN A.
0 reviews
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EASIER TO DO IT ONLINE
July 27, 2016

EASIER TO DO IT ONLINE

Date of experience: July 27, 2016
Janet A.
0 reviews
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I like the convenience; however I felt the fees were a little high. Next time I'll mail it.

Date of experience: July 26, 2016
AWILDA P.
0 reviews
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Very easy to use
July 27, 2016

Very easy to use.

Date of experience: July 26, 2016
STEFANY V.
0 reviews
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HELLO I PAID MY TAGS
July 27, 2016

HELLO I PAID MY TAGS. WITH NXT DAY SHIPPING. TAG WERE DELAYED DUE TO SMOG CERTIFICATE. SMOG IS IN SYSTEM NOW. WHAT R THE FOLLOWING PROCEDURES FOR ME TO RECEIVE MY TAGS THAT HAVE BEEN PAID. THE SMOG PASSED CERTIFICATE IS IN THE SYSTEM.

Date of experience: July 26, 2016