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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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andrew d.
0 reviews
0 helpful votes
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Thank you for your prompt and informed service,
would use etags again

Date of experience: July 28, 2016
Sook L.
0 reviews
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Quick delivery!
July 28, 2016

Quick delivery! Thumbs up!

Date of experience: July 28, 2016
James H.
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On line registration is a bit cumbersome
July 28, 2016

On line registration is a bit cumbersome.

Date of experience: July 28, 2016
MARCEL P.
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Very convenient
July 28, 2016

Very convenient

Date of experience: July 28, 2016
Kenneth P.
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Easy and quick
July 28, 2016

Easy and quick. Not at all complicated.

Date of experience: July 28, 2016
Christopher Z.
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Quick and easy
July 28, 2016

Quick and easy- nicely done

Date of experience: July 28, 2016
KAYLA S.
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Good
July 28, 2016

Good

Date of experience: July 28, 2016
Charles R.
2 reviews
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VERY FAST AND NICE
July 28, 2016

VERY FAST AND NICE

Date of experience: July 28, 2016
Larry F.
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Very convenient, thanks!
July 28, 2016

Very convenient, thanks!

Date of experience: July 28, 2016
Laura C.
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Excellent overall
July 28, 2016

Excellent overall - highly efficient. Great communications

Date of experience: July 28, 2016
Mark S.
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It was quick and easy This is the best way to renew

Date of experience: July 28, 2016
Maria L.
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Easy
July 28, 2016

Easy

Date of experience: July 27, 2016
Phillip R.
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Quick and easy but $29 just to do it online is way uncool!

Date of experience: July 27, 2016
Kathleen Y.
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Quick and easy
July 28, 2016

Quick and easy

Date of experience: July 27, 2016
Jennifer T.
2 reviews
0 helpful votes
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It was easy
July 28, 2016

It was easy

Date of experience: July 27, 2016
Carole O.
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Everything exceeded my expectations
July 28, 2016

Everything exceeded my expectations.

Date of experience: July 27, 2016
William H.
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It was very easy to navigate through the website

Date of experience: July 27, 2016
Guilherme F.
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It was easy, quick and user friendly
July 27, 2016

It was easy, quick and user friendly. A perfect experience!

Date of experience: July 27, 2016
Phillip A.
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So far everything is fine
July 27, 2016

So far everything is fine

Date of experience: July 27, 2016
Dorothy V.
2 reviews
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Do not like the service fee of $29.00, also was charged $3.09 convenience fee I order on line and have NEVER been
Charged convenience fee, as for the shipping and handling $1.95 all that was needed was a.47 cent postage
Stamp which was on the envelope when I received it. What a joke I was charged $34.04 on each of 2
Cars that I registered. I will never use this service again and am making sure that I tell everyone what a
Rip off it was. I will never use eTags.com again.

Date of experience: July 27, 2016