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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Wayne M.
0 reviews
0 helpful votes
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Great no problems..
October 23, 2016

Great no problems..

Date of experience: October 23, 2016
Ouida W.
0 reviews
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Quick and easy, thanks
October 23, 2016

Quick and easy, thanks

Date of experience: October 23, 2016
Alexandria A.
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It was quick and easy but it was alot more money than I thought or knew.

Date of experience: October 23, 2016
Dan D.
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No way am I going to pay a $20.00 eTAG service charge when I can write a check and process this through regular mail for less than $1.00 postage stamp.

Date of experience: October 23, 2016
Esther E.
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More cost than thought
October 23, 2016

More cost than thought

Date of experience: October 23, 2016
Max B.
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Quick delivery of order
October 23, 2016

Quick delivery of order.

Date of experience: October 23, 2016
Richard H.
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You are asking me to rate something that has not taken place yet? I would rather rate when I am satisfied with my order.
Well, i got my order and my registration is good for 2 more years. Thank you.

Date of experience: October 23, 2016
Jan R.
0 reviews
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Very fast...
October 23, 2016

Very fast...awesome hope I get tags tomorrow

Date of experience: October 23, 2016
daniel b.
0 reviews
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Your service fees are too high
October 23, 2016

Your service fees are too high

Date of experience: October 22, 2016
susan l.
0 reviews
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Want proof it when through
October 23, 2016

Want proof it when through. I could not tell if it went through. I just got it in the mail so all is good now.

Date of experience: October 22, 2016
JAY S.
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Seemed simple enough, although don't know why you needed my phone number.

Got the bill...how much was the fee for using you...looked like almost $30. Thanks nuts if true and will go to DMV next time. Can you let me know?

Date of experience: October 22, 2016
Richard C.
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Like the ease of being able to register vehicle from home. Online was easy to do!

Date of experience: October 22, 2016
Jacobo S.
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Easy way to renew registration, price is misleading and much more expensive than it would be if you do it in person

Date of experience: October 22, 2016
ALEXANDER L.
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N/a
October 22, 2016

N/a

Date of experience: October 22, 2016
william o.
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Quite good except I don't know anything about the taxes related to my car.

Date of experience: October 22, 2016
David W.
2 reviews
0 helpful votes
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It was very convenient, but a little expensive
October 22, 2016

It was very convenient, but a little expensive. Unfortunately our car was in a fender bender and off the road for a little while, so to register our car we could pay a little more or go spend forever up at the registry. This was better, and since we don't have to do it this way all the time its nice they have this when or if you need it.

Date of experience: October 22, 2016
Edmund W.
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A total rip off charging $30
October 22, 2016

A total rip off charging $30. Plus more than the price of the tags I'll never use it again

Date of experience: October 22, 2016
Julio M.
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It was quick and easy
October 22, 2016

It was quick and easy

Date of experience: October 22, 2016
Louis F.
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Thank you for making this process easy
October 22, 2016

Thank you for making this process easy

Date of experience: October 22, 2016
ITZEL D.
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Quick and easy!
October 22, 2016

Quick and easy! Thank you

Date of experience: October 22, 2016