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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Patricia S.
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Great if it would let me move forward to copy my receipt

Date of experience: October 25, 2016
Vincent V.
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Experience was good, price a bit high
October 25, 2016

Experience was good, price a bit high.

Date of experience: October 24, 2016
CARLOS J.
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EXCELLENT AND FRIENDLY SYSTEM
October 25, 2016

EXCELLENT AND FRIENDLY SYSTEM

Date of experience: October 24, 2016
Cenia X.
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Good so far
October 25, 2016

Good so far

Date of experience: October 24, 2016
Nancy R.
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It was pretty easy as usual
October 25, 2016

It was pretty easy as usual. I did try it from my cell phone but did not seem to go through--made me a little nervous to try again to prevent double charges. The rest was amazing as usual.

Date of experience: October 24, 2016
PATRICK L.
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I have 2 vehicles to register
October 25, 2016

I have 2 vehicles to register. One showed correct. The other had incorrect tag number. Still trying to correct and register 2nd vehicle

Date of experience: October 24, 2016
Ramcy J.
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Succinct
October 25, 2016

Succinct

Date of experience: October 24, 2016
MICHAEL S.
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N/A I should have sent the DMV a check, your service is unnecessary and entirely too expensive.

Date of experience: October 24, 2016
richard l.
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Great if it all goes well
October 24, 2016

Great if it all goes well
All went well thanks

Date of experience: October 24, 2016
HOWARD G.
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Awesome to be able to do this from home
October 24, 2016

Awesome to be able to do this from home

Date of experience: October 24, 2016
joshua t.
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Easy to use
October 24, 2016

Easy to use

Date of experience: October 24, 2016
IVETTE I.
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CLEAR AND GOOD EXPERIENCE
October 24, 2016

CLEAR AND GOOD EXPERIENCE
Muy satisfecha!

Date of experience: October 24, 2016
Wilmer R.
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It was very easy,perfect.thanks
October 24, 2016

It was very easy,perfect.thanks

Date of experience: October 24, 2016
Jean R.
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Very good!
October 24, 2016

Very good! Save time.

Date of experience: October 24, 2016
SAJJAD A.
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Ok
October 24, 2016

Ok. Very Expensive service - almost $30 for $36 tag.

Date of experience: October 24, 2016
Laura Y.
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Easy and convenient they were also very prompt
October 24, 2016

Easy and convenient they were also very prompt. Got them before the time expected!

Date of experience: October 24, 2016
JACQUELINE B.
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EVERYTHING OK SO FAR
October 24, 2016

EVERYTHING OK SO FAR. NOT SURE HOW LONG WILL TAKE TO RECEIVE NEW TAGS, AND IS NOT SPECIFYING THE TAX CHARGE OR TOTAL AMOUNT THAT WILL BE CHARGED.

Date of experience: October 24, 2016
Darlene S.
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Fees are outrageous
October 24, 2016

Fees are outrageous

Date of experience: October 24, 2016
Paula S.
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I was very pleased that this renewal was so pleasant an experience. Everything was pretty much self explanatory and if you can read you can easily complete the form.

Date of experience: October 23, 2016
BEVERLY P.
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None
October 24, 2016

None

Date of experience: October 23, 2016