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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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MOLLY N.
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Extremely easy to use
November 6, 2016

Extremely easy to use.

Date of experience: November 6, 2016
Christiane T.
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You have most of the information already but I had to repeat so much which is time consuming.

Date of experience: November 6, 2016
Frances A.
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Amount does not agree with statement mailed to me
November 6, 2016

Amount does not agree with statement mailed to me.

Date of experience: November 6, 2016
JOSE G.
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Very easy
November 6, 2016

Very easy

Date of experience: November 6, 2016
RONALD T.
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Soo easy
November 6, 2016

Soo easy.

Date of experience: November 6, 2016
John S.
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Excellent
November 6, 2016

Excellent- The service was very efficient and was also executed in a very timely manner. Thank You.

Date of experience: November 5, 2016
Erick P.
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Great but not fast
November 6, 2016

Great but not fast

Date of experience: November 5, 2016
Louise S.
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Quick and easy
November 6, 2016

Quick and easy
Yes it was fast and easy

Date of experience: November 5, 2016
Judy R.
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Super easy!
November 5, 2016

Super easy! Best turn around time ever!

Date of experience: November 5, 2016
TERRY H.
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Thank you!
November 5, 2016

Thank you! Very time saving, convenient and fast.

Date of experience: November 5, 2016
Cheryl B.
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It was easy so far
November 5, 2016

It was easy so far.

Date of experience: November 5, 2016
Carmen N.
1 review
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It was fast and painless
November 5, 2016

It was fast and painless.

Date of experience: November 5, 2016
TRACEY F.
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Very nice to remind the customer and make the on line process simple! Thank you.

Date of experience: November 5, 2016
Lisa W.
4 reviews
0 helpful votes
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I am a little weary that I don't know what my card will be charged

Date of experience: November 5, 2016
Eric L.
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Although going through the steps was simple for renewal, the "fees" associated with doing it online are far too high given that licensing fees in California are already ridiculously high.

Date of experience: November 5, 2016
Leyka P.
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Good site no need to go in peron
November 5, 2016

Good site no need to go in peron

Date of experience: November 5, 2016
ELizabeth D.
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Easy and efficient however the rate of $30.00+ is too much for this service.

Date of experience: November 4, 2016
Suzanne G.
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This was so easy it was ridiculous
November 5, 2016

This was so easy it was ridiculous. I plan on using eTags again next year for sure.

Date of experience: November 4, 2016
raul c.
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Great service and good speedy delivery
November 4, 2016

Great service and good speedy delivery

Date of experience: November 4, 2016
Richard M.
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Great easy service Thank You
November 4, 2016

Great easy service Thank You.

Date of experience: November 4, 2016