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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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DOMENIC M.
0 reviews
0 helpful votes
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Super quick and easy, the only thing that took so long was me getting around to doing it, hahaha

Date of experience: November 7, 2016
Sherrie S.
0 reviews
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Very easy directions!
November 7, 2016

Very easy directions!

Date of experience: November 7, 2016
Ramon S.
0 reviews
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Muy Bonita
November 7, 2016

Muy Bonita

Date of experience: November 7, 2016
Marciano M.
0 reviews
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This is awesome beats waiting in line thank you
November 7, 2016

This is awesome beats waiting in line thank you.

Date of experience: November 7, 2016
Bonnie C.
0 reviews
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Good
November 7, 2016

Good

Date of experience: November 7, 2016
Angelo W.
0 reviews
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I don't like the additional fees added to this service but it was quick.

Date of experience: November 7, 2016
Shelly Q.
0 reviews
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I personally was dissatisfied with the fees to process tags. When I authorized my credit card it said nothing about 54.00 total, it said 24.00 dollars. Thank you for not over drawing my checking. 22 dollars in fees, that's with 5.00 dollars off. As much as the tags..

Date of experience: November 7, 2016
Margaret C.
0 reviews
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This process is well designed and very easy to follow. Thank you!

Date of experience: November 7, 2016
JASON H.
0 reviews
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FAST AN EZ
November 7, 2016

FAST AN EZ

Date of experience: November 7, 2016
thomas w.
0 reviews
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Great
November 7, 2016

Great

Date of experience: November 7, 2016
John D.
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No comment
November 7, 2016

No comment

Date of experience: November 7, 2016
William E.
4 reviews
0 helpful votes
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Very simple and efficient
November 7, 2016

Very simple and efficient.

Date of experience: November 7, 2016
colleen w.
0 reviews
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Very user friendy
November 7, 2016

Very user friendy. Easy

Date of experience: November 7, 2016
Frederick S.
0 reviews
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I have a car another year older, but it cost me more this year!

Date of experience: November 6, 2016
Anthony C.
0 reviews
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Very easy and fast!
November 7, 2016

Very easy and fast!

Date of experience: November 6, 2016
ISABELLA A.
0 reviews
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Very easy, but too expensive...
November 7, 2016

Very easy, but too expensive... I'll never do it again..

Date of experience: November 6, 2016
ari p.
0 reviews
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Great
November 7, 2016

Great

Date of experience: November 6, 2016
Nancy S.
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I was VERY UNHAPPY to get my charges, since nowhere during the ordering were some of the Charges specified and the only comment was:
"Your charges will be different from what is shown on this billing."
I feel that is a lousy way to run a business. I used to own my own business, and I would never have done anything like this to a customer of mine and expected them to come back.
I am very disappointed with this matter.

Date of experience: November 6, 2016
Enrique C.
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Was ok rapidly
November 7, 2016

Was ok rapidly

Date of experience: November 6, 2016
Bobby T.
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Great service
November 6, 2016

Great service. Very happy

Date of experience: November 6, 2016