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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Stephen S.
0 reviews
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I said NO to Kids donation, yet $5 was taken out
November 19, 2016

I said NO to Kids donation, yet $5 was taken out. There was no way to edit or to remove this deduction.
The service fees, NOT POSTED IN ADVANCE, came to $34 (FEES) above the actual tag price. A rep telephoned me & refunded unauthorized kids donation as well as $19.95 refund of fees. HOWEVER, I never received the $19.95 refund, although I did receive the unauthorized kids fund refund. NEVER AGAIN ONLINE RENEWAL! Write a check, mail it & be done with it rather than get ripped off. I used the website that came with the renewal statement.

Date of experience: November 19, 2016
Emilio M.
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It was good but my license plate has 6 digits and the front page was asking me for 7.

Date of experience: November 18, 2016
MARTY G.
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GREAT,,,DONT HAVE TO LEAVE THE HOUSE
November 19, 2016

GREAT,,,DONT HAVE TO LEAVE THE HOUSE,,,

Date of experience: November 18, 2016
Don C.
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Very direct and to the point
November 19, 2016

Very direct and to the point

Date of experience: November 18, 2016
william l.
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This was great but the price for the renewal seems low for a 2 year extension. Hope this is correct and I am not misunderstanding what I am getting.

Date of experience: November 18, 2016
Ernesto C.
0 reviews
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Is easy...
November 19, 2016

Is easy... :)

Date of experience: November 18, 2016
Frank A.
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Lost my renew
November 19, 2016

Lost my renew. Easy on this site

Date of experience: November 18, 2016
Jerry H.
1 review
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Very easy to use
November 19, 2016

Very easy to use

Date of experience: November 18, 2016
Arlene G.
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Much quicker than coming to the office
November 19, 2016

Much quicker than coming to the office

Date of experience: November 18, 2016
george m.
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Very efficient and easy
November 19, 2016

Very efficient and easy

Date of experience: November 18, 2016
Lenward B.
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Right now its ok, lets see how long it takes to arrive

Date of experience: November 18, 2016
Nicole W.
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My Experience was good
November 19, 2016

My Experience was good

Date of experience: November 18, 2016
Terry K.
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Quick and easy
November 19, 2016

Quick and easy

Date of experience: November 18, 2016
Steve W.
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On my DMV Registration Renewal Notice, my payment should have been $103.00. On line I was soaked with a payment of 137.04. Your system sucks! I could have gotten better service by waiting in for 3 hours at a DMV office! Here's wishing you an early transmissions failure on hiway 99,80 or 5 during rush hour traffic! Un-sincerely yours,

Date of experience: November 18, 2016
TONYA M.
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You are great!
November 18, 2016

You are great!

Date of experience: November 18, 2016
Charles D.
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Great--very easy
November 18, 2016

Great--very easy

Date of experience: November 18, 2016
Michael K.
1 review
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Good so far
November 18, 2016

Good so far

Date of experience: November 18, 2016
Cecilia C.
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Very easy!
November 18, 2016

Very easy! Thank you

Date of experience: November 18, 2016
Charles C.
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Service fees are way too high
November 18, 2016

Service fees are way too high.

Date of experience: November 18, 2016
Pedro a.
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Too much for the service, next time I will get two years for the price your offering to customers.
You will never catch me again!

Date of experience: November 18, 2016