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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Lesley B.
0 reviews
0 helpful votes
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Very very good!
December 7, 2016

Very very good!

Date of experience: December 6, 2016
David S.
4 reviews
0 helpful votes
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Once I found my info, it was easy
December 7, 2016

Once I found my info, it was easy. Thanks.

Date of experience: December 6, 2016
george c.
0 reviews
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Easy
December 7, 2016

Easy

Date of experience: December 6, 2016
Lucy S.
0 reviews
0 helpful votes
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Please send soon as possible..
December 6, 2016

Please send soon as possible. Thanks for everything.

Yes I receive it

Date of experience: December 6, 2016
Nanette B.
0 reviews
0 helpful votes
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Ok
December 6, 2016

Ok

Date of experience: December 6, 2016
Gina R.
0 reviews
0 helpful votes
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Very fast Thanks
December 6, 2016

Very fast Thanks

Date of experience: December 6, 2016
Iris A.
0 reviews
0 helpful votes
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Very user friendly
December 6, 2016

Very user friendly

Date of experience: December 6, 2016
christopher k.
0 reviews
0 helpful votes
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Quicker than going in person!
December 6, 2016

Quicker than going in person!

Date of experience: December 6, 2016
Makean M.
0 reviews
0 helpful votes
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Good alternative to waiting in line all day
December 6, 2016

Good alternative to waiting in line all day

Date of experience: December 6, 2016
Kuan C.
0 reviews
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Very efficient and easy to navigate
December 6, 2016

Very efficient and easy to navigate

Date of experience: December 6, 2016
William E.
0 reviews
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User friendly instructions
December 6, 2016

User friendly instructions

Date of experience: December 6, 2016
Irvin A.
0 reviews
0 helpful votes
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It was simple and convenient
December 6, 2016

It was simple and convenient.

Date of experience: December 6, 2016
stephen j.
0 reviews
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Very easy and fast, although the convenience fee is high. I could see maybe a 1% fee.

Date of experience: December 6, 2016
lloyd g.
0 reviews
0 helpful votes
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Quick and easy!
December 6, 2016

Quick and easy!

Date of experience: December 6, 2016
paul c.
0 reviews
0 helpful votes
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Ok strait forward
December 6, 2016

Ok strait forward

Date of experience: December 5, 2016
Arturo G.
0 reviews
0 helpful votes
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Very easy to use and fast
December 6, 2016

Very easy to use and fast

Date of experience: December 5, 2016
Jerry C.
0 reviews
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Easy and very user friendly
December 6, 2016

Easy and very user friendly.

Date of experience: December 5, 2016
Adrian G.
0 reviews
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I tried this service this year
December 6, 2016

I tried this service this year. I paid for "rush delivery" and its now been 3 weeks and I dont have my decals. I called them up and no one knew where they were when they were arriving or had a tracking number for me. Next year ill wait at the dmv this was supposed to be convenient but in fact its turned into an expensive overdue registration. I want my money back. There was nothing rushed or fast about snynof this. The girl on the phone was nice but i could tell her " wait 3 more days then call us back" was really saying we have no idea where it is. I used to work call centers so i know a brush off when I hear it. Seriously no tracking numbers? Your sending peoples registrations and you dont even know where they are or how to find them. No never again. I paid twice the normal registration fee of my state and paid for rush delivery and i cant drive now because 3 WEEKS after RUSH delivery i still dont have my 2017 decals.

Date of experience: December 5, 2016
Moses O.
0 reviews
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Excellent easy
December 6, 2016

Excellent easy

Date of experience: December 5, 2016
Nichole A.
0 reviews
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Convient
December 6, 2016

Convient

Date of experience: December 5, 2016