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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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John L.
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1st time using online
December 14, 2016

1st time using online. Fine, No problem.

Date of experience: December 13, 2016
Richard D.
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Very efficient
December 14, 2016

Very efficient

Date of experience: December 13, 2016
Avordawn M.
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It was a really quick service
December 14, 2016

It was a really quick service. I just didn't appreciate the prices/hidden fees that were charged.

Date of experience: December 13, 2016
Franklin S.
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Good
December 14, 2016

Good

Date of experience: December 13, 2016
WYNDALL S.
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Easy to follow directions
December 14, 2016

Easy to follow directions

Date of experience: December 13, 2016
THOMAS C.
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Hope you're able to cancal my first attempt
December 14, 2016

Hope you're able to cancal my first attempt.

Date of experience: December 13, 2016
Sharron N.
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It was easy and quick, I love it
December 13, 2016

It was easy and quick, I love it.

Date of experience: December 13, 2016
Russel J.
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First time I've done this, so I have no prior reference.

Date of experience: December 13, 2016
David S.
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Easy, fast with no hazzles
December 13, 2016

Easy, fast with no hazzles

Date of experience: December 13, 2016
pauline o.
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It was easy and fast
December 13, 2016

It was easy and fast

Date of experience: December 13, 2016
Juan A.
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Fast and easy
December 13, 2016

Fast and easy. Thanks

Date of experience: December 13, 2016
Paul S.
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Easily navigated
December 13, 2016

Easily navigated

Date of experience: December 13, 2016
stephanie m.
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Great fast process
December 13, 2016

Great fast process

Date of experience: December 13, 2016
Charolett T.
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Would like a final balance be fore paying balance
December 13, 2016

Would like a final balance be fore paying balance.

Date of experience: December 13, 2016
Jonathan T.
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Would like to have option to re new multiple titles since I still need to renew 2 trailers
Very expensive, service fee more than my tags!

Date of experience: December 13, 2016
Mary V.
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Easy as pie to order
December 13, 2016

Easy as pie to order.

Date of experience: December 13, 2016
Joan G.
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Didn't like that it didn't show amount before placing order. I may not have wanted to place the order after seeing the charges.

Date of experience: December 13, 2016
Pamarie F.
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I was billed two times, and there was no information about the dmv not processing electronic etags unless it is during business hours.

Date of experience: December 13, 2016
Iris R.
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Would have like to see the fee for 2 years included
December 13, 2016

Would have like to see the fee for 2 years included. Never said what the total cost would be. Your fees were as much as my renewal. Will not do it again.

Date of experience: December 12, 2016
RITA K.
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QUICK AND EASY...
December 13, 2016

QUICK AND EASY...THE BEST WAY TO GO, SAVING TIME AND MONEY...WOO HOO...they were here in 4 days.:very satisfied

Date of experience: December 12, 2016