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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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Gigi K.
0 reviews
0 helpful votes
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It is convenience to renew online; however, this year was added many different charges with the order. Such as: online service fee, another dollars added for children...? I don't even know. The fee from $36.00 for renew became $66.50. This is unacceptable especially without consumer knowledge.

Date of experience: December 14, 2016
CarolAnn B.
0 reviews
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Things worked okay
December 14, 2016

Things worked okay. Computer isn't easy for me, but getting better.

Date of experience: December 14, 2016
Abdiel A.
0 reviews
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Was quick and easy!
December 14, 2016

Was quick and easy! Thanks

Date of experience: December 14, 2016
PAULO S.
0 reviews
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Quite easy and simple
December 14, 2016

Quite easy and simple.

Date of experience: December 14, 2016
thomas b.
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It was easy but I didn't realize it was going to cost me as much as it did to do it online. I could have mailed it for far less money.

Date of experience: December 14, 2016
Wilis B.
0 reviews
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This was the easiest web page by far to navigate
December 14, 2016

This was the easiest web page by far to navigate.
Thank you!

Date of experience: December 14, 2016
Edward S.
0 reviews
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The font is very small making some blocks hard to read.

Date of experience: December 14, 2016
Nicole S.
0 reviews
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Fast and Easy but the price should be told upfront not after its been processed.

Date of experience: December 14, 2016
fernando m.
2 reviews
0 helpful votes
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Good services
December 14, 2016

Good services

Date of experience: December 14, 2016
JUNE F.
0 reviews
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VERY GOOD AND EFFICIENT
December 14, 2016

VERY GOOD AND EFFICIENT

Date of experience: December 14, 2016
Wylordean T.
0 reviews
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Muffin button
December 14, 2016

Muffin button

Date of experience: December 14, 2016
Daniel A.
6 reviews
0 helpful votes
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I have never used this service before but the user experience is great and simple.

Date of experience: December 14, 2016
NICOLE A.
0 reviews
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The order process was Easy
December 14, 2016

The order process was Easy. However, never once did it tell me how much the "service fees" we're going to be. $20 is a lot. That's even more than ticketmaster, who just settled a class action lawsuit for that same reason.

Date of experience: December 14, 2016
Danny N.
0 reviews
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Your fees are too excessive for a process that cuts your labor costs! Taxes are too high already!

Date of experience: December 14, 2016
Charles L.
3 reviews
0 helpful votes
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It was quick and easy
December 14, 2016

It was quick and easy. Thank you.

Date of experience: December 14, 2016
patricia C.
0 reviews
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Fair
December 14, 2016

Fair

Date of experience: December 14, 2016
Marsha W.
0 reviews
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I don't want an etag
December 14, 2016

I don't want an etag. I guess I didn't understand about etags. I've never filled out these forms or gotten the paper work where I had to print out the information and gotten the tags later as they have always come together. It was frustrating to not understand. Maybe next time I'll do better. I'd suggest further information and instruction to avoid confusion.

Date of experience: December 14, 2016
Carlos D.
0 reviews
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Fast, good price
December 14, 2016

Fast, good price. I'll recommend it.

Date of experience: December 14, 2016
michael h.
0 reviews
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RIPOFF
December 14, 2016

RIPOFF

Date of experience: December 13, 2016
Joyce F.
0 reviews
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This was so easy to do Thank you
December 14, 2016

This was so easy to do Thank you

Date of experience: December 13, 2016