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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Fast, easy, very pleased with the web site and I will use it again.
I was very satisfied at the time it took to get my order.However the order process wasn't acceptable.
Not being able to review my order was not good business.
However the company did work out an agreement with me.
Nothing to add. I don't have a hundred characters to add! And why are you telling your customers how much too say?
Hi Patrick, thank you for your input. The character minimum requirements are imposed by the separate website you are choosing to leave the review on. Nonetheless, thank you for taking the time to communicate with us. Best of luck to you in this New Year!
Quick service.
Great service, fast and easy!
Great
I placed my on-line order to renew my tag on 12/12/16. E-mails went back and forth until 12/20/16, when you all wrote: advise yes or no if you received it or not. I had not received it until last night I went to my Sons house and he had my tag in his hand. He renewed it prior to my ordering. So no tag from you to my house which is where I requested it to be. You all didn't even know the status of my order!
Hi Pamela, We apologize that you have not received your registration from eTags. We want to make sure that this matter us resolved as soon as possible. At your earliest convenience, please contact our support team by phone at 888-633-5332 or by email at [email protected] with your order ID or plate number so we can provide assistance.
Very good web site - tag came quickly
The process was very easy and convenient. We received the tags 2 days after the filling. I recommend the service 100%
N/a
Will use this service every year... no more dmv... will refer as well! Its interesting but I thought that i would have gotten my tags more than a week later. I got it in two days. I was very happy.
Hi Solomon, thank you for sharing your experience and feedback with us. It is great to know that you found eTags.com services valuable and we will continue to find ways to exceed your expectations. Wishing a prosperous and happy New Year.
The on-line renewal process was extremely easy and quick to use. I renewed on line in lieu of mailing a check snail mail but there are processing fees that apply on line which is the only down fall.
Otherwise this was a flawless transaction! Thank you!
The official government site was so confusing. The company's site was much more clear and user-friendly. Would use again!
Hi Adrienne, thank you for taking the time to leave this review regarding your experience with eTags. State DMVs do their best to serve their residents but can sometimes come up short which can be a little frustrating. We appreciate the work of all DMV employees and are also proud to offer a service of value to you. Thanks again and Drive Safely. Happy New Year!
It was great! Thank you.
This is the second time I have had to enter my information for this renewal. When I received the envelope in the mail, I was POSITIVE it was my sticker. Don't know what happened. Am trying again.
I lost my registration and this was fast and easy.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Reida, we are very happy to hear that you are pleased with the service. As a return customer, we will make sure to continue to meet or exceed your expectations. You will receive a service fee discount and RUSH processing at no charge the next time around. Drive Safely and Have a Happy New Year!