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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Very easy to use.
December 25, 2016

Fast, easy, very pleased with the web site and I will use it again.

Date of experience: December 24, 2016
ETAGS I. — eTags Rep
over a year old

Hi Reida, we are very happy to hear that you are pleased with the service. As a return customer, we will make sure to continue to meet or exceed your expectations. You will receive a service fee discount and RUSH processing at no charge the next time around. Drive Safely and Have a Happy New Year!

Meschell H.
0 reviews
0 helpful votes
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I was very satisfied at the time it took to get my order.However the order process wasn't acceptable.
Not being able to review my order was not good business.
However the company did work out an agreement with me.

Date of experience: December 24, 2016
Florida
1 review
0 helpful votes
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N/A
December 25, 2016

It was great. Got a fast response, and got my stag very quick.

Date of experience: December 24, 2016
Illinois
1 review
0 helpful votes
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Good service
December 25, 2016

Nothing to add. I don't have a hundred characters to add! And why are you telling your customers how much too say?

Date of experience: December 24, 2016
ETAGS I. — eTags Rep
over a year old

Hi Patrick, thank you for your input. The character minimum requirements are imposed by the separate website you are choosing to leave the review on. Nonetheless, thank you for taking the time to communicate with us. Best of luck to you in this New Year!

Stephanie K.
0 reviews
0 helpful votes
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Quick service
December 24, 2016

Quick service.

Date of experience: December 23, 2016
Florida
1 review
0 helpful votes
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Van Tags
December 25, 2016

Website was very easy to place my order. Like the new way to get my tags to renewed. Also like the follow-up to be sure I received my tags.

Date of experience: December 23, 2016
luis f.
0 reviews
0 helpful votes
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Great service, fast and easy!
December 24, 2016

Great service, fast and easy!

Date of experience: December 23, 2016
Florida
1 review
0 helpful votes
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Love it
December 25, 2016

Love the service convenient with my schedule it's something that I can let friends and family know about

Date of experience: December 23, 2016
Pedro G.
0 reviews
0 helpful votes
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Great
December 23, 2016

Great

Date of experience: December 23, 2016
Florida
2 reviews
0 helpful votes
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Car Tag Renewal, who new?
December 23, 2016

I placed my on-line order to renew my tag on 12/12/16. E-mails went back and forth until 12/20/16, when you all wrote: advise yes or no if you received it or not. I had not received it until last night I went to my Sons house and he had my tag in his hand. He renewed it prior to my ordering. So no tag from you to my house which is where I requested it to be. You all didn't even know the status of my order!

Date of experience: December 23, 2016
ETAGS I. — eTags Rep
over a year old

Hi Pamela, We apologize that you have not received your registration from eTags. We want to make sure that this matter us resolved as soon as possible. At your earliest convenience, please contact our support team by phone at 888-633-5332 or by email at [email protected] with your order ID or plate number so we can provide assistance.

Charles M.
0 reviews
0 helpful votes
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Very good web site
December 23, 2016

Very good web site - tag came quickly

Date of experience: December 22, 2016
Florida
1 review
9 helpful votes
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Great and speedy service
December 22, 2016

The process was very easy and convenient. We received the tags 2 days after the filling. I recommend the service 100%

Date of experience: December 22, 2016
Ruth Y.
0 reviews
0 helpful votes
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N/a
December 22, 2016

N/a

Date of experience: December 22, 2016
California
2 reviews
1 helpful vote
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Will use this service every year... no more dmv... will refer as well! Its interesting but I thought that i would have gotten my tags more than a week later. I got it in two days. I was very happy.

Date of experience: December 22, 2016
ETAGS I. — eTags Rep
over a year old

Hi Solomon, thank you for sharing your experience and feedback with us. It is great to know that you found eTags.com services valuable and we will continue to find ways to exceed your expectations. Wishing a prosperous and happy New Year.

California
1 review
0 helpful votes
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The on-line renewal process was extremely easy and quick to use. I renewed on line in lieu of mailing a check snail mail but there are processing fees that apply on line which is the only down fall.

Otherwise this was a flawless transaction! Thank you!

Date of experience: December 22, 2016
Massachusetts
1 review
1 helpful vote
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Great Service!
December 23, 2016

The official government site was so confusing. The company's site was much more clear and user-friendly. Would use again!

Date of experience: December 22, 2016
ETAGS I. — eTags Rep
over a year old

Hi Adrienne, thank you for taking the time to leave this review regarding your experience with eTags. State DMVs do their best to serve their residents but can sometimes come up short which can be a little frustrating. We appreciate the work of all DMV employees and are also proud to offer a service of value to you. Thanks again and Drive Safely. Happy New Year!

Lisa M.
0 reviews
0 helpful votes
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It was great!
December 22, 2016

It was great! Thank you.

Date of experience: December 22, 2016
Nancy A.
8 reviews
0 helpful votes
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This is the second time I have had to enter my information for this renewal. When I received the envelope in the mail, I was POSITIVE it was my sticker. Don't know what happened. Am trying again.

Date of experience: December 21, 2016
California
1 review
0 helpful votes
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Etags
December 22, 2016

Service is excellent! Convenient and Super fast! I definitely will use them again and highly recommend this to everyone.

Date of experience: December 21, 2016
William F.
0 reviews
0 helpful votes
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I lost my registration and this was fast and easy
December 21, 2016

I lost my registration and this was fast and easy.

Date of experience: December 21, 2016