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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
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Quick and easy - thx
Thank you so very much for the ease of receiving my renewal tag. It was delivered in great shape and I already have it on my truck. Live is much better with a service like yours.
Very easy and straight forward
Won't use this service again. Registration fee $46.10 Service charge $19.95? Agency fee, Credit Card Convenience Fee and Shipping & handling $9.45 = Total $75.50. Total rip off. No, won't do it again.
So much easier than going to the DMV and the long lines.
I accidently went to this site thinking I was getting my tags through the Maryland Registration process. The fees were extremely high when my tags were only 187.00 and I ended up paying 216.17 which was too late to cancel when I realized it. I am disappointed that the MVA even endorses this Website. Never again!
Hi Jeannie, Thank you for your feedback. The registration fee and service fees were disclosed on our website before the order was submitted. We apologize if any of the itemized fees or disclosures were unclear. If you would like to contact our support team by phone at 888-633-5332 or email at [email protected], we would appreciate the opportunity to see how we can assure your satisfaction to the best of our abilities.
WAS SHOCKED TO SEE THE EXTRA charges for using services that appear to be from the state of Florida
Its great. I got them just on time. I notice that mine had expired this month, i did not received dmv re registretion yet on my vehicle. I looked up in the internet follow the link, placed the order, took a couple days to get it. I am happy
Hi,
I thought that the idea of e-tags was great, $70.00, but I was disappointed by the price. It would seem to me that you could do much better pricing this service. It seemed as though the pricing was very high.Some thought should be given to this. It is something that I look forward to using again, should the pricing change.
Bill Daly
2139 Fairfield Avenue
Hollywood, CA *******
It was so good
It was pretty easy to navigate the site.
But it's pricy,
Very well satisfied as always.
Overall it was a painless experience online. However, when I was in the check out, it stated that my costs was approximately $33+tax/fees... and I got charged about $233+. I double checked the fees with the DMV; however, you should have provided the costs upfront. I was not ready to pay $200 extra.
Hi Rebecca, thank you for taking the time to leave us feedback. The registration fee is calculated offline by a state licensed agency which is why that amount was not shown on the website. You can calculate your registration fee by clicking on any of the icons made available throughout the order process. We apologize if any of this was unclear and also for any inconvenience the total charge has caused you. We would love the opportunity to see how we can assist you further. Please feel free to contact our support team at 888-633-5332 or at [email protected].
N/B
Yes, I received my etags - thank you for the efficient service you have given me, the price was a little higher than last years.
Everything went will within a good time frame, it just cost a little more than going in person. However, time and energy is saved.
Hi Tharon, thanks for your comment. We are happy to hear that you found eTags services convenient. We will pass along your additional input to our decision making team to see how we can better improve on the cost value. Thanks again and Happy New Year!
Wow! No more packing a picnic lunch to go to the DMV. Etags is simply the best. My entire experience was simply awesome. It took me about 10 mins on the site to do the application (which was very user friendly) I received my tags in the mail in less than a week.
Thank you! I saved time, energy and money by using Etags. Awesome!
Hi Myrtle, "packing a picnic lunch to the DMV", lol!... Yes, we know how frustrating DMV visits can be sometimes although these state departments are doing their best working with the resources available to them. If your online renewal process took 10 minutes, we need to do better for next year! If you choose to renew with eTags again next year, we hope to cut that time in half since we will pre-populate some the information so that you can check out faster. Plus, you will be provided a discount on the service and get RUSH processing for free. Thanks again for your feedback. Drive Safely and Have an Awesome New Year.
The city of Anna Maria has no mail service. The officials of Manatee County need to understand this. We have no official United States postal address. This is the 21st century. Get with it.
You forced me to write long review, because the other day i just wrote 'perfect', but you told me that it could not be less that 80 words or so. I really was satisfied with order - with all procedure, the only thing and it is very important to me because I am retired and i am very limited with my budget, it is price: very high: i paid double amount with your company compare with amount that i would pay going to government side. When i started to pay online, i thought it was government side, I decided to do it, because you will take only a few dollars more, but i was very wrong - the price was doubled, it was late and nothing i could change.: first you show me amount like $45., but at the end amount became like $80.00. Thanks.
Hi Elvira, thank you for your feedback and we apologize that you have had an unsatisfactory experience. We certainly do not want the use of our services to cost you any financial hardship. At your earliest convenience, please call our support team at 888-633-5332 or email us at [email protected] so that we can review your order with us and see how we can assist with this matter.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mary, we are sorry to hear that you are not satisfied with the services and cost. Our services fees are disclosed before and after an order is placed but we can understand if you find the total charge to high. We would like the opportunity to assist with this. Please feel free to call or email us directly.