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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Etags was fast and easy. I will be using it again. We received the tags and registration very quickly. It was so nice not to have to deal with the long lines and stress of going into the DMV.
It is the fastest and a time saving to renew your tag. Also you do not have to loose your day at work or spend time on line.
Thing doesn't stick
Great! Very easy
It should be 104.00 not with other fees added.
Easy and quick
Fast and simple. Didn't rate 5 stars because I just made the order, but so far really good.
Fast
It is very easy and very good service, saves time, there isn't much more you can say about the etags
The website was easy to use, extremely user friendly, no wait times, and when paying, it lets you know about your total. My tags came 3 days early.
Hi Maureen, thank you very much for your feedback and we are so glad to hear that you had a great experience. We look forward to serving you for future vehicle registration renewals. Take care and have a wonderful 2017.
The on-line experience was very easy to follow and I received the e-tags almost immediately. Very good experience!
Always excellent!
No Lines, no hassle.
Easy peasy
Easy to do it,
Hopefully info will stay in the system for next renewal will take much less time.
Thanks for the ease of use and fair prices.
Thank you
Although I was very impressed with how fast I received my tags in the mail (I didn't spend the extra 20 bucks for 2 day shipping) the 30 bucks for service fee and then another 6 bucks for a convinces fee is a bit much!
Hi Codie, thank you for your feedback. We are happy to hear that you found the speed of service convenient and apologize that you did not find the cost agreeable. Our service fees help to assure that expedited processing and completion remain consistent and helps staff our support team should you need any assistance or have any questions about your order. We appreciate this feedback and will share it with the appropriate department.
It was easy to order the etags on the website and understand the website itself, as well as having it arrive quickly in the mail.
Hi Samantha, we are glad to hear that you got your tags early and will continue to work to assure that "early" is the standard. We look forward to assisting you with future renewals should you choose to use eTags services again.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Nancy, thank you for your feedback. We would have to agree that standing in a long line anywhere is stressful. We are happy that we could provide of a service of value to you and we look forward to assisting you with future vehicle registration renewals.