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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Not estimated amount for fees. Complete surprise with the additional fees and considering to submit complaint to better business burrow.
The cost was outrageous! I will NOT use this service again!
I didn't find out the actual price until it charged my card. It was a big difference from the price shown to me on the screen. Like a $50 difference!
Was very easy and convenient
Love!
Tags too expensive!
Was fine. Just expensive and not upfront on charges
Thanks!
IF YOU DO NOT HAVE TO TIME TO GO DOWN TOWN AND WAY IN LINE IT EASY AND FASTER ON LINE... I AM VERY HAPPY ETAGS IS ONLINE FOR EVERYONE.
Went to DMV's website, very easy to get to, entered my information, printed off my registration all on 1/20/17 - tags were delivered to my house on 1/21/17 - couldn't be happier - no lines, no waiting for my number to be called, no waiting for registration and tags to be sent by regular mail which could take up to 3 weeks.
Hi Denise, thank you for your feedback. We are glad you had a great experience with eTags. We are very glad to hear that the main benefits of service (fast processing and a digital copy of the registration available for print) were of value to you. We know DMV visits can sometimes be frustrating, but they are doing their best with the resources available to them. Thanks again for your feedback and have a wonderful 2017!
Fast and seamless process
Very easy and quick
Wish the fees were more reasonable
This was very easy and I appreciate the efficiency.
I did receive my tags but not the registration am I suppose to print it out my self? Please let me know as soon as you can.
Hi Raymond, If you received the yellow sticker attached to the paper registration card, that is usually all you need. You only need to peel the sticker off of the paper and place it on the license plate and keep the paper registration in your car or wallet. In Florida, you only need one sticker (replaced every 1 or 2 years) and one plate (replaced every 7 to 10 years). If you have any other questions or concerns, please feel free to call or email our support team directly.
Thank you for the convenience
Ok
Really easy,thank you
Great option for busy people! Beats the lines and hours of waiting in purgatory. This option was a long time coming but well worth the wait.
Very easy to follow. Awesome.
Very clear, speedy and good web page.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Aiesha, thank you for taking the time to leave us feedback. Your registration fee is calculated offline which is why you saw the "Fl Registration Fee" not inlcuded in a few areas before completing your order. According to the state DMV database, the additional $50 for your renewal. We apologize if the process and websites disclosures were unclear. Please contact our support team by phone or email for further assistance.