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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
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shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Cindor M.
0 reviews
0 helpful votes
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Not estimated amount for fees
February 1, 2017

Not estimated amount for fees. Complete surprise with the additional fees and considering to submit complaint to better business burrow.

Date of experience: February 1, 2017
Beth M.
0 reviews
0 helpful votes
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The cost was outrageous!
February 1, 2017

The cost was outrageous! I will NOT use this service again!

Date of experience: February 1, 2017
Florida
2 reviews
0 helpful votes
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I didn't find out the actual price until it charged my card. It was a big difference from the price shown to me on the screen. Like a $50 difference!

Date of experience: February 1, 2017
ETAGS I. — eTags Rep
over a year old

Hi Aiesha, thank you for taking the time to leave us feedback. Your registration fee is calculated offline which is why you saw the "Fl Registration Fee" not inlcuded in a few areas before completing your order. According to the state DMV database, the additional $50 for your renewal. We apologize if the process and websites disclosures were unclear. Please contact our support team by phone or email for further assistance.

Darlene S.
0 reviews
0 helpful votes
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Was very easy and convenient
February 1, 2017

Was very easy and convenient

Date of experience: January 31, 2017
AMY K.
0 reviews
0 helpful votes
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Love!
January 31, 2017

Love!

Date of experience: January 31, 2017
LORENZO H.
0 reviews
0 helpful votes
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Tags too expensive!
January 31, 2017

Tags too expensive!

Date of experience: January 31, 2017
Kemberly B.
0 reviews
0 helpful votes
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Was fine
January 31, 2017

Was fine. Just expensive and not upfront on charges

Date of experience: January 31, 2017
Barber S.
0 reviews
0 helpful votes
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Thanks!
January 31, 2017

Thanks!

Date of experience: January 31, 2017
Florida
1 review
0 helpful votes
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VERY EASY AND FAST
February 1, 2017

IF YOU DO NOT HAVE TO TIME TO GO DOWN TOWN AND WAY IN LINE IT EASY AND FASTER ON LINE... I AM VERY HAPPY ETAGS IS ONLINE FOR EVERYONE.

Date of experience: January 31, 2017
California
1 review
0 helpful votes
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Went to DMV's website, very easy to get to, entered my information, printed off my registration all on 1/20/17 - tags were delivered to my house on 1/21/17 - couldn't be happier - no lines, no waiting for my number to be called, no waiting for registration and tags to be sent by regular mail which could take up to 3 weeks.

Date of experience: January 31, 2017
ETAGS I. — eTags Rep
over a year old

Hi Denise, thank you for your feedback. We are glad you had a great experience with eTags. We are very glad to hear that the main benefits of service (fast processing and a digital copy of the registration available for print) were of value to you. We know DMV visits can sometimes be frustrating, but they are doing their best with the resources available to them. Thanks again for your feedback and have a wonderful 2017!

Brian J.
5 reviews
0 helpful votes
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Fast and seamless process
January 30, 2017

Fast and seamless process

Date of experience: January 30, 2017
THOMAS R.
0 reviews
0 helpful votes
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Very easy and quick
January 30, 2017

Very easy and quick
Wish the fees were more reasonable

Date of experience: January 30, 2017
Christopher C.
2 reviews
0 helpful votes
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This was very easy and I appreciate the efficiency.

Date of experience: January 30, 2017
California
1 review
0 helpful votes
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Good
January 31, 2017

I did receive my tags but not the registration am I suppose to print it out my self? Please let me know as soon as you can.

Date of experience: January 30, 2017
ETAGS I. — eTags Rep
over a year old

Hi Raymond, If you received the yellow sticker attached to the paper registration card, that is usually all you need. You only need to peel the sticker off of the paper and place it on the license plate and keep the paper registration in your car or wallet. In Florida, you only need one sticker (replaced every 1 or 2 years) and one plate (replaced every 7 to 10 years). If you have any other questions or concerns, please feel free to call or email our support team directly.

Dvante M.
0 reviews
0 helpful votes
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Thank you for the convenience
January 30, 2017

Thank you for the convenience

Date of experience: January 30, 2017
mashaila b.
0 reviews
0 helpful votes
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Ok
January 29, 2017

Ok

Date of experience: January 29, 2017
victor h.
0 reviews
0 helpful votes
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Really easy,thank you
January 29, 2017

Really easy,thank you

Date of experience: January 29, 2017
Maryland
1 review
0 helpful votes
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Outstanding convenience!
January 30, 2017

Great option for busy people! Beats the lines and hours of waiting in purgatory. This option was a long time coming but well worth the wait.

Date of experience: January 29, 2017
Mariano C.
0 reviews
0 helpful votes
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Very easy to follow
January 28, 2017

Very easy to follow. Awesome.

Date of experience: January 28, 2017
F M.
0 reviews
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Very clear, speedy and good web page
January 28, 2017

Very clear, speedy and good web page.

Date of experience: January 28, 2017