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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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Romany A.
0 reviews
0 helpful votes
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Easy & Quick
February 12, 2017

Easy & Quick

Date of experience: February 12, 2017
Jill T.
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Way too expensive, paid 114.00 would have cost 72.00 will never use again.

Date of experience: February 12, 2017
Edward C.
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Very easy
February 12, 2017

Very easy. I did think though that the Etags fee was too high.

Date of experience: February 12, 2017
Elizabeth r.
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I am going to get a sticker to stick on the liicence plate?

Date of experience: February 12, 2017
Florida
1 review
0 helpful votes
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Easy and efficient
February 13, 2017

The process was easy and very efficient. I was able to renew my tags with no hassle and it arrived on time. It was my first time ever using this service so i was very skeptical and scared, but i honestly did not want to have to go to the dmv so i decided to risk it and i am glad i did. I am definitely using this site again for next years tag renewal

Date of experience: February 12, 2017
Florida
1 review
1 helpful vote
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Rip off!
February 12, 2017

Thought I was ordering through Broward County. Etags was a rip off by about $30! At least I was refunded $19.95 when I complained.

Date of experience: February 12, 2017
ETAGS I. — eTags Rep
over a year old

Hi Carol, we are sorry to hear that you did not have a good experience. We disclose that we are not owned or operated by any government agency but apologize if that disclosure was unclear to you. We are happy to hear though that you were assisted by a customer service agent already and if we can be of any further assistance, please do not hesitate to contact us again.

STEVE S.
0 reviews
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Very fast convenient!
February 12, 2017

Very fast convenient!

Date of experience: February 12, 2017
Kamar G.
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I was surprised that I had to pay extra
February 12, 2017

I was surprised that I had to pay extra. Nowhere until I got the email about the delivery did it indicate that I will have to pay extra for getting the tag through you. I was sure it is part of the DMV. I agreed to pay for fast delivery but not for other fees. I feel it is misleading.

Thank you

Date of experience: February 12, 2017
California
1 review
0 helpful votes
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The experience is so much easier than standing in line. The recommendation that I have is to Etags!

Date of experience: February 11, 2017
Lina G.
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Very Easy and user friendly
February 12, 2017

Very Easy and user friendly.

Date of experience: February 11, 2017
Matthew H.
0 reviews
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Good
February 11, 2017

Good

Date of experience: February 11, 2017
GLENIS L.
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Excelente trabajo
February 11, 2017

Excelente trabajo. Rápido y Seguro! Sencillamente Muchas Gracias!

Date of experience: February 11, 2017
Florida
1 review
0 helpful votes
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Still waiting for the 2004 ford tagsi got the ones for my 2010 they came relatively fast but whats taking so long for the other tags

Date of experience: February 11, 2017
LAURENCE T.
0 reviews
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This is the BEST registration I've sent during my 73 years.

Date of experience: February 11, 2017
Washington
1 review
1 helpful vote
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Good service, a little costly but worth saving me the trip. Also I ordered to renew two years but only got renewed for one..

Date of experience: February 10, 2017
ETAGS I. — eTags Rep
over a year old

Hi Victor, thank you for your feedback. There are some reasons why you may only be able to renew for one year which includes if you or another registered owner is active military. Additionally, having back taxes may limit your option to renew for 2 years. Please call our customer support team or email us and we can find out the exact reason why your renewal was only done for one year. We look forward to hearing from you and wish you a wonderful 2017!

SARAH M.
0 reviews
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Wonderful Quick and easy
February 11, 2017

Wonderful Quick and easy

Date of experience: February 10, 2017
Ray R.
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The response time way great
February 10, 2017

The response time way great. I think you overcharge for your service though. You thought up a good business. I wish I would have thought of it.

Date of experience: February 10, 2017
Barbara E.
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I didn't like to have to pay for etags service fee
February 10, 2017

I didn't like to have to pay for etags service fee. I don't need them also what is the convenience fee for?. Should have the option. Of mot paying these fees.

Date of experience: February 10, 2017
Joseph R.
0 reviews
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Great...
February 10, 2017

Great...quick

Date of experience: February 10, 2017
Florida
1 review
0 helpful votes
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The easiest, fastest, most convenient way to renew my registration. If only they could duplicate this service for everything else that takes up so much of my day!

Date of experience: February 10, 2017
ETAGS I. — eTags Rep
over a year old

Hi Jennifer, we second that motion! Thanks for your feedback and we are very happy to hear that you found eTags' convenience and speed of service of value. We look forward to assisting you with future registration renewals should you be in need of eTags services again. Take care and drive safely.