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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Easy & Quick
Way too expensive, paid 114.00 would have cost 72.00 will never use again.
Very easy. I did think though that the Etags fee was too high.
I am going to get a sticker to stick on the liicence plate?
The process was easy and very efficient. I was able to renew my tags with no hassle and it arrived on time. It was my first time ever using this service so i was very skeptical and scared, but i honestly did not want to have to go to the dmv so i decided to risk it and i am glad i did. I am definitely using this site again for next years tag renewal
Very fast convenient!
I was surprised that I had to pay extra. Nowhere until I got the email about the delivery did it indicate that I will have to pay extra for getting the tag through you. I was sure it is part of the DMV. I agreed to pay for fast delivery but not for other fees. I feel it is misleading.
Thank you
The experience is so much easier than standing in line. The recommendation that I have is to Etags!
Very Easy and user friendly.
Good
Excelente trabajo. Rápido y Seguro! Sencillamente Muchas Gracias!
Still waiting for the 2004 ford tagsi got the ones for my 2010 they came relatively fast but whats taking so long for the other tags
This is the BEST registration I've sent during my 73 years.
Good service, a little costly but worth saving me the trip. Also I ordered to renew two years but only got renewed for one..
Hi Victor, thank you for your feedback. There are some reasons why you may only be able to renew for one year which includes if you or another registered owner is active military. Additionally, having back taxes may limit your option to renew for 2 years. Please call our customer support team or email us and we can find out the exact reason why your renewal was only done for one year. We look forward to hearing from you and wish you a wonderful 2017!
Wonderful Quick and easy
The response time way great. I think you overcharge for your service though. You thought up a good business. I wish I would have thought of it.
I didn't like to have to pay for etags service fee. I don't need them also what is the convenience fee for?. Should have the option. Of mot paying these fees.
Great...quick
The easiest, fastest, most convenient way to renew my registration. If only they could duplicate this service for everything else that takes up so much of my day!
Hi Jennifer, we second that motion! Thanks for your feedback and we are very happy to hear that you found eTags' convenience and speed of service of value. We look forward to assisting you with future registration renewals should you be in need of eTags services again. Take care and drive safely.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Carol, we are sorry to hear that you did not have a good experience. We disclose that we are not owned or operated by any government agency but apologize if that disclosure was unclear to you. We are happy to hear though that you were assisted by a customer service agent already and if we can be of any further assistance, please do not hesitate to contact us again.