Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very simple, Thanks
Easy, but don't believe there should be a$19.00 efee
Very convenient!
Very convenient and user friendly
I got an "email" error message when I attempted to process my payment on my Mastercard, I used the browser back key and re-entered my credit card information, will my card only be charged once?
Prompts were clear to follow.would like to see format for entering credit card. Either leave no spaces or spaces required. First entry, credit card, my first card rejected no apparent reasson, has worked before? Thanks
If you do not care about the extra $19 you are going to spend then go for it but they hide the service charge in checkout
The experience was easy and efficient
Easy and fast :) The DMV doesn't even send me renewal forms anymore
Instead of going mva with a long waiting line to sit there wasting time this should be the right way to renew tag
Quick and painless.
My bill shows $123.00, how is it now $158.00? Just send the entire charges out in the renewal form...? Why not
I recommend e tag to anyone who has to pay for their registration this was the most fast and convenient way I have ever paid for my registration!
Really fast
Good, quick
In all the years that i've renewed my car registration - this was so efficient - incredibly
Fast! - i received a printable car registration for the pocket of my car IMMEDIATELY -
And the tag came in the mail within DAYS! - NO MORE LINES, PHONE CALLS,
ETC. - beautiful system! - all government departments should hire your designer/coder!
Hi Deanne, Thank you for feedback. We will share your comments with our Creative Director who we are sure will appreciate it. We are also very glad to hear that you found eTags registration renewal services convenient. We look forward to serving you in the future as an alternative option to renewing directly through your state motor vehicle department. Take care and drive safely.
Excellent website shopping cart!
Only issue is I thought I was on the CA DMV site... It was a surprise that this was out sourced and the cost to use the on-line program was a bit expensive but I must say it was fast and my tags arrive about a week after I completed the application and paid the fee. It saved my driving to DMV and since I had misplaced my original registration notification it was an easy process. I would use it again inspite of the cost especially if I was near the deadline to have my tags on my car. I would recommend E-Tags!
Convenience appreciated, tho charge for service is a bit much.
The online site is easy to use and I received the tag very quickly. I was also able to print a temporary registration.
Hi Linda, Thank you for your feedback. The printable version of the registration card is a a popular feature that many of our customers appreciated and we are very glad to hear that you found it of value. We appreciate your business and look forward to serving you for future vehicle registration renewals.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Hi Jonathan, thank you for your feedback. However, our service fee is always disclosed both before and after an order is placed. We apologize the fees were unclear to you when you were placing your order. We encourage you to call or email our support team directly so that they may assist you with your concerns regarding the service charges.