Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Beverly M.
0 reviews
0 helpful votes
Follow Beverly M.
Unfollow Beverly M.
Share Review
Report Review

Very simple, Thanks
April 12, 2017

Very simple, Thanks

Date of experience: April 12, 2017
Phillip F.
0 reviews
0 helpful votes
Follow Phillip F.
Unfollow Phillip F.
Share Review
Report Review

Easy, but don't believe there should be a$19.00 efee

Date of experience: April 12, 2017
Walter S.
0 reviews
0 helpful votes
Follow Walter S.
Unfollow Walter S.
Share Review
Report Review

Very convenient!
April 11, 2017

Very convenient!

Date of experience: April 11, 2017
Sharon F.
0 reviews
0 helpful votes
Follow Sharon F.
Unfollow Sharon F.
Share Review
Report Review

Very convenient and user friendly
April 11, 2017

Very convenient and user friendly

Date of experience: April 11, 2017
Phillip M.
0 reviews
0 helpful votes
Follow Phillip M.
Unfollow Phillip M.
Share Review
Report Review

I got an "email" error message when I attempted to process my payment on my Mastercard, I used the browser back key and re-entered my credit card information, will my card only be charged once?

Date of experience: April 11, 2017
Trina G.
0 reviews
0 helpful votes
Follow Trina G.
Unfollow Trina G.
Share Review
Report Review

Prompts were clear to follow.would like to see format for entering credit card. Either leave no spaces or spaces required. First entry, credit card, my first card rejected no apparent reasson, has worked before? Thanks

Date of experience: April 10, 2017
Florida
1 review
0 helpful votes
Follow jonathan s.
Unfollow jonathan s.
Share Review
Report Review

Do not use
April 10, 2017

If you do not care about the extra $19 you are going to spend then go for it but they hide the service charge in checkout

Date of experience: April 10, 2017
ETAGS I. — eTags Rep
over a year old

Hi Jonathan, thank you for your feedback. However, our service fee is always disclosed both before and after an order is placed. We apologize the fees were unclear to you when you were placing your order. We encourage you to call or email our support team directly so that they may assist you with your concerns regarding the service charges.

John L.
6 reviews
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

The experience was easy and efficient
April 10, 2017

The experience was easy and efficient

Date of experience: April 10, 2017
Jeffrey S.
0 reviews
0 helpful votes
Follow Jeffrey S.
Unfollow Jeffrey S.
Share Review
Report Review

Easy and fast :) The DMV doesn't even send me renewal forms anymore

Date of experience: April 10, 2017
Maryland
1 review
0 helpful votes
Follow richard k.
Unfollow richard k.
Share Review
Report Review

Instead of going mva with a long waiting line to sit there wasting time this should be the right way to renew tag

Date of experience: April 9, 2017
Donna D.
0 reviews
0 helpful votes
Follow Donna D.
Unfollow Donna D.
Share Review
Report Review

Quick and painless
April 9, 2017

Quick and painless.

Date of experience: April 9, 2017
Alan B.
0 reviews
0 helpful votes
Follow Alan B.
Unfollow Alan B.
Share Review
Report Review

My bill shows $123.00, how is it now $158.00?
April 8, 2017

My bill shows $123.00, how is it now $158.00? Just send the entire charges out in the renewal form...? Why not

Date of experience: April 8, 2017
Washington
1 review
0 helpful votes
Follow Bernard G.
Unfollow Bernard G.
Share Review
Report Review

I recommend e tag to anyone who has to pay for their registration this was the most fast and convenient way I have ever paid for my registration!

Date of experience: April 7, 2017
briana q.
0 reviews
0 helpful votes
Follow briana q.
Unfollow briana q.
Share Review
Report Review

Really fast
April 7, 2017

Really fast

Date of experience: April 7, 2017
Susan T.
0 reviews
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

Good, quick
April 7, 2017

Good, quick

Date of experience: April 7, 2017
California
1 review
0 helpful votes
Follow deanne d.
Unfollow deanne d.
Share Review
Report Review

In all the years that i've renewed my car registration - this was so efficient - incredibly
Fast! - i received a printable car registration for the pocket of my car IMMEDIATELY -
And the tag came in the mail within DAYS! - NO MORE LINES, PHONE CALLS,
ETC. - beautiful system! - all government departments should hire your designer/coder!

Date of experience: April 7, 2017
ETAGS I. — eTags Rep
over a year old

Hi Deanne, Thank you for feedback. We will share your comments with our Creative Director who we are sure will appreciate it. We are also very glad to hear that you found eTags registration renewal services convenient. We look forward to serving you in the future as an alternative option to renewing directly through your state motor vehicle department. Take care and drive safely.

Scott J.
2 reviews
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

Excellent website shopping cart!
April 7, 2017

Excellent website shopping cart!

Date of experience: April 7, 2017
L W.
0 reviews
0 helpful votes
Follow L W.
Unfollow L W.
Share Review
Report Review

Only issue is I thought I was on the CA DMV site... It was a surprise that this was out sourced and the cost to use the on-line program was a bit expensive but I must say it was fast and my tags arrive about a week after I completed the application and paid the fee. It saved my driving to DMV and since I had misplaced my original registration notification it was an easy process. I would use it again inspite of the cost especially if I was near the deadline to have my tags on my car. I would recommend E-Tags!

Date of experience: April 6, 2017
Martha R.
0 reviews
0 helpful votes
Follow Martha R.
Unfollow Martha R.
Share Review
Report Review

Convenience appreciated, tho charge for service is a bit much.

Date of experience: April 6, 2017
California
1 review
0 helpful votes
Follow Linda N.
Unfollow Linda N.
Share Review
Report Review

The online site is easy to use and I received the tag very quickly. I was also able to print a temporary registration.

Date of experience: April 6, 2017
ETAGS I. — eTags Rep
over a year old

Hi Linda, Thank you for your feedback. The printable version of the registration card is a a popular feature that many of our customers appreciated and we are very glad to hear that you found it of value. We appreciate your business and look forward to serving you for future vehicle registration renewals.