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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
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Virginia B.
0 reviews
0 helpful votes
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Easy to use
August 26, 2017

Easy to use.

Date of experience: August 26, 2017
Delores M.
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I need complete charge not an amount +fl vehicle registration taxes. I do not know the total charge. That is confusing. It was not made clear that I was paying the outrageous surcharge.
I would not use or recommend this service.

Date of experience: August 26, 2017
Arkansas
1 review
0 helpful votes
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Ease of Order
August 27, 2017

Didn't expect to pay so much in service charge. Other than that, quick easy service and a nice convenience.

Date of experience: August 26, 2017
ADRIAN R.
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Amazing easy and quick service
August 25, 2017

Amazing easy and quick service

Date of experience: August 25, 2017
Florida
1 review
0 helpful votes
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I love this site
August 26, 2017

Im happy with etags services. Very convenient website and easy to use. Thank you for having this site ready

Date of experience: August 25, 2017
ligia c.
0 reviews
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Clear and fast instructions
August 25, 2017

Clear and fast instructions

Thank you

Date of experience: August 25, 2017
Florida
1 review
0 helpful votes
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Convenient!
August 26, 2017

This is the first time I have used etag. Easy to use but you do pay a price for convenience. However, very satisfied.

Date of experience: August 25, 2017
ETAGS I. — eTags Rep
over a year old

Hi Diann, thanks for your feedback. We appreciate your comments and are glad to know that you found using and paying for the service worth the convenience provided. While we welcome your business in the future, please keep in mind online renewal options offered directly by the DMV. These are great services that cost less when used with ample time. Take care and drive safely.

Virginia
1 review
0 helpful votes
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This is a great way to update your tags. It is a very good service that needs more thank yous for a very well done service.

Date of experience: August 25, 2017
Brianna R.
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Fast and easy!
August 25, 2017

Fast and easy!

Date of experience: August 25, 2017
Thomas H.
0 reviews
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All ok
August 25, 2017

All ok

Date of experience: August 24, 2017
Minna S.
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It was fast and easy
August 25, 2017

It was fast and easy. Thanks.

Date of experience: August 24, 2017
Florida
1 review
0 helpful votes
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This is the second time I have used etag and am very satisfied. The service was convenient and very quick to receive my tag. I would recommend the service to friends and family

Date of experience: August 24, 2017
Alejandro G.
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Fast and easy
August 24, 2017

Fast and easy

Date of experience: August 24, 2017
WILLIAM K.
0 reviews
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Very user friendly
August 24, 2017

Very user friendly. Thank You

Date of experience: August 24, 2017
Georgia
2 reviews
0 helpful votes
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Great service!
August 25, 2017

Yes I received it two (2) days after it was shipped. I am very pleased with the service. I would definitely recommend it to my people like fiend and family.

Date of experience: August 24, 2017
Kristin N.
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I could have paid a lot less by mail than on line. It is very misleading that you are not told that up front. You have to wait for order confirmation to get you full price. I could have renewed for 2 years for $10 more than the price I paid for 1 year on line. It may be easier to do by making keystrokes but not cost effective.

Date of experience: August 24, 2017
Florida
1 review
0 helpful votes
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Excellent Service
August 24, 2017

This beats dealing with the DMV... My second time using this service and will continue to in the future

Date of experience: August 24, 2017
Florida
1 review
0 helpful votes
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Quick and easy
August 24, 2017

Quick and easy site. I will definitely recommend this site to everyone. Definitely will use this service again.

Date of experience: August 24, 2017
Florida
1 review
0 helpful votes
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Went as expected
August 24, 2017

The service fee is a bit pricey and was not discussed before setting up to send the service until the checkout. That seemed a bit shifty but I had no choice since I am disabled. Please quote your fee up front. What was touted from the DMVwas, but you neglect to tell your customers until everything is done on the site. Won't do that next year.

Date of experience: August 24, 2017
isidro f.
0 reviews
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Excellant
August 24, 2017

Excellant

Date of experience: August 24, 2017