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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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Paul B.
1 review
0 helpful votes
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Very easy renewal
August 28, 2017

Very easy renewal.

Date of experience: August 28, 2017
MICHAEL S.
0 reviews
0 helpful votes
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Great
August 28, 2017

Great

Date of experience: August 28, 2017
Florida
1 review
0 helpful votes
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As speedy as lightning
August 29, 2017

DMV had told us we needed to go in person, as we had past the normal issue date by much. Etag got in done as easy as it is to write this!

Date of experience: August 28, 2017
ETAGS I. — eTags Rep
over a year old

Hi Felix, thanks for your feedback and we are very glad to hear that you found our service of value. We know it can sometimes be difficult to make a trip to a DMV office and we are honored you choose us to save a trip. We look forward to serving you in the future should you be in need of an alternate form of renewal in the future. All the best.

Georgia
1 review
0 helpful votes
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Very Convenient
August 29, 2017

Love the service. Will continue to use it as long as I can. Thank you very much etags. The decal did take a little longer than expected, but that is the fault of the snail mail.

Date of experience: August 28, 2017
EIMY R.
0 reviews
0 helpful votes
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The delivery was fast but it was very expensive, and I can see all charges after buy it

Date of experience: August 28, 2017
Minnesota
1 review
0 helpful votes
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Too expensive!
August 28, 2017

I was charged almost $30.00 more!
Not satisfied. I've been asking for a refund and this company REFUSED to refund what I was OVER-CHARGED by them.
I'll NEVER use this service again!

Date of experience: August 28, 2017
ETAGS I. — eTags Rep
over a year old

Hi Latifa, we are sorry to hear that you have had an unsatisfactory experience. The $30 sounds like our average fees for completing a registration renewal and those amounts are disclosed before and order is completed but if you do have an overcharge beyond that and your registration fee, please contact our support team again. We want to make sure that any billing issue is addressed. We look forward to hearing from you again.

Elliot J.
0 reviews
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Simple and fast
August 28, 2017

Simple and fast

Date of experience: August 28, 2017
Florida
1 review
0 helpful votes
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Taxes surprisingly high it services quick and glad it was available thank you... will do next year and service was efficient.

Date of experience: August 28, 2017
Harry P.
0 reviews
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It was ok fee was a little hi
August 28, 2017

It was ok fee was a little hi

Date of experience: August 28, 2017
hannelore K.
0 reviews
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The price was extremely out of hand
August 28, 2017

The price was extremely out of hand. My local tags outlet notified me that the price would be as I seen which was $29.00. Etags charged me $69.00. What a rip. Never again. I will purchase my tag locally from now on. Thought this would be convenient being 71 years old but turned out to be a living disaster. Furthermore, being on a limited income I cannot afford costs like this. This month for me and my husband will be short handed because of this.

Date of experience: August 27, 2017
SHANNON H.
0 reviews
0 helpful votes
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N_a
August 27, 2017

N_a

Date of experience: August 27, 2017
Yolanda B.
0 reviews
0 helpful votes
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Much easier to renew via internet than previous years and definitely quicker and easier.

Date of experience: August 27, 2017
Florida
1 review
0 helpful votes
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Excelente servicio.
August 27, 2017

Es un excelente servicio. Complete los datos exigidos en el formulario y en menos de 6 dias yo tenia en mis manos la nueva registracion y la renovacion de mi tablilla. Recomiendo este servicio. Muchas gracias.

Date of experience: August 27, 2017
ETAGS I. — eTags Rep
over a year old

Hola Martha, muchas gracias por su commentario. Nos alegra saber que su opinion de nuestro servicio es positivo. Esperamos la oportunidad de ayudarla el año que viene con su renovacion.

Luis B.
0 reviews
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EZ but The extra charges were never listed should be known upfront

Date of experience: August 27, 2017
Idaho
1 review
0 helpful votes
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I never received my new tag registration in the mail so I had no choice but to use Etags. I didn't no it cost extra until i got to checkout. Ridiculous price. Will not use etags again.

Date of experience: August 26, 2017
ETAGS I. — eTags Rep
over a year old

Hi Mark, we are sorry to hear that you have had an unsatisfactory experience. Many of our customers use our service for that same reason; they never received their tags after trying to obtain them from the DMV by mail or online or often becuase they are way past due on their renewal. As a private company, we do charge service fees to complete renewal which are disclosed before an order is completed. However, we can certainly understand if you will not use our service again in the future. Take care and drive safely.

donald m.
0 reviews
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It was fast and very easy to use
August 27, 2017

It was fast and very easy to use

Date of experience: August 26, 2017
Lori R.
0 reviews
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Quick and easy
August 26, 2017

Quick and easy.

Date of experience: August 26, 2017
S S.
0 reviews
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Etag fee too high!
August 26, 2017

Etag fee too high!

Date of experience: August 26, 2017
Kenneth B.
0 reviews
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Somehow I got into your website by mistake and paid an extra $20. I wish I could undo it.

Date of experience: August 26, 2017
ROBERT M.
0 reviews
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Quick and easy!
August 26, 2017

Quick and easy!

Date of experience: August 26, 2017