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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
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It's wonderful to be able to receive text reminders and to so easily and conveniently renew online!
Easy and effortless to use; quick response. Could have been less expensive so didn't get five stars.
This is easier than the old way but more expensive
The reminder that my birthday was soon approaching was great reminder. It was fast & easy. No waiting on line or making appoinment.
Much easier and fasterThat's what I thought. I feel like this is a scam as it was how I came to renew my tags by accident. It was a high price to pay for something that is already overpriced
Literally to my door step and before my tags expired. The best.
Good quick response to my questions. Fast accurate service. This is the second time to use eTag services and I am very pleased.
Its quick and easy to use and saves time
Would like to see the total before I put my card info in. Also, why so much for this service? Very pricey! Won't be doing it again!
They have bought up the best search engine locations from Google and I would assume other companies as well. They try very hard to make you believe that you are dealing with your local Government's site until it is virtually too late and although they say there will be some additional fees they do not say what and they do not say how much, leaving you unable to even fill in your check. { am normally pretty good at catching these imposters but I was tired and in a hurry. They count on that. My local government website is actually easier to use and at least $35.00 cheaper. If I had not already been committed I would have cancelled and gone back to make sure I had the site I wanted. They did deliver albeit much later that the official site would have, so I let it go and chalked it up to "my bad". They should be hit with an injunction and possibly arrested and every computer user should be aware that Google permits this "if the price is right". I won't use ETags ever again and I will boycott Google for letting happen. Oh, and I also have a big mouth. I will spread the word including local TV investigative reporter who happens to be a good friend.
Good service
After entering card info, could be more instructions.
It was an easy, stress free process. I just wish it wasn't so pricey. I got my registration in about seven days.
Easy to use ordering
Long process, I hope I did right.
I needed to renew my tag fast and this website made what is a long process at the office, super easy!
Pleased by the easy renewal... Hate the price... :( I wish i would've know that it was going to total out to that much money. I could've saved myself money by just going to the DMV.
The fees were exorbitant. I will never use this service again. I'd rather drive the 12 miles to tag agency and stand in line and save $40.
It was simple
Quick and easy, taxes and other fees should be more clear at the time of payment.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members