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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
129
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Patricia W.
0 reviews
0 helpful votes
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Thank you for the ease of this process
September 5, 2017

Thank you for the ease of this process.

Date of experience: September 5, 2017
Clarice T.
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0 helpful votes
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This service was convenient and easy to navigate..
September 5, 2017

This service was convenient and easy to navigate..

Date of experience: September 5, 2017
Florida
1 review
0 helpful votes
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Endless Summer
September 5, 2017

Renew my Florida Tags by mail on the website. Easy peasy a snap to do I totally recommend. It is fast safe and you don't have to stand in line and take a number

Date of experience: September 5, 2017
Georgia
1 review
0 helpful votes
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Must have
September 5, 2017

It was a great web site although the fees was a little overboard it was well worth it knowing I do not want to stand in lines. Very pleased

Date of experience: September 4, 2017
Robin S.
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Nice process, thank you for offering it
September 5, 2017

Nice process, thank you for offering it.

Date of experience: September 4, 2017
NORMA M.
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Hi there
September 4, 2017

Hi there. I only have one question. The $30.00 charged over and above the state's charges for my tags. Was this a service charge on your part? (Yes/no?) If yes, I will go to the tag office next year. Convenience not worth $30.00 to me.
Other than that...All was terrific, fast and easy. Thank you.

Date of experience: September 4, 2017
SARAH L.
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Quick and easy to do
September 4, 2017

Quick and easy to do

Date of experience: September 4, 2017
Florida
1 review
0 helpful votes
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Thanks
September 5, 2017

Great service! I had forgot to renew my tag. They sent a text and it was a few easy steps! Thank you so much for saving me!

Date of experience: September 4, 2017
GIUSEPPE L.
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.ok
September 4, 2017

.ok

Date of experience: September 4, 2017
PATRICIA M.
0 reviews
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Thanks for the reminder
September 4, 2017

Thanks for the reminder.

Date of experience: September 4, 2017
Reshma P.
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This was a great and easy process
September 4, 2017

This was a great and easy process.

Date of experience: September 3, 2017
Florida
1 review
1 helpful vote
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Fast and easy to follow.
September 4, 2017

Website was easy to use, new registration arrived fast. Was not expecting fees to amount to $72.45 after confirming payment for only $36.10.

Date of experience: September 3, 2017
tammy b.
0 reviews
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Was easier before and I got charged $100 more than if I went to courthouse in person! Never got charged this way before and will NEVER use this service again!

Date of experience: September 3, 2017
MICHAEL Z.
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Quick & Easy
September 3, 2017

Quick & Easy

Date of experience: September 3, 2017
Pete j.
0 reviews
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Quite handy to do it this way
September 3, 2017

Quite handy to do it this way.

Date of experience: September 3, 2017
MICHELLE A.
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It's wonderful to be able to receive text reminders and to so easily and conveniently renew online!

Date of experience: September 3, 2017
Maryland
1 review
0 helpful votes
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Easy and effortless to use; quick response. Could have been less expensive so didn't get five stars.

Date of experience: September 3, 2017
Jane H.
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This is easier than the old way but more expensive
September 3, 2017

This is easier than the old way but more expensive

Date of experience: September 2, 2017
Florida
1 review
0 helpful votes
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The reminder that my birthday was soon approaching was great reminder. It was fast & easy. No waiting on line or making appoinment.

Date of experience: September 2, 2017
Tiffany d.
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Much easier and fasterThat's what I thought
September 3, 2017

Much easier and fasterThat's what I thought. I feel like this is a scam as it was how I came to renew my tags by accident. It was a high price to pay for something that is already overpriced

Date of experience: September 2, 2017