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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
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edward b.
0 reviews
0 helpful votes
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Collier County Tax Collector refused payment because there was no name or address on my $91.95 business check.

Date of experience: September 10, 2017
Florida
1 review
0 helpful votes
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Good job
September 11, 2017

Timely delivery of my tags. Would use the service again. I have nothing further to add to this tevirw.

Date of experience: September 10, 2017
Florida
1 review
0 helpful votes
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NOT RECEIVED AS OF DATE
September 10, 2017

I WENT ON LINE THE SAME DAY AS I RECEIVED MY ANNOUNCEMENT AND RENEW ON LINE AND STILL HAVE NOT RECEIVED NY NEW TAG SAID THAT MY LICENCE # WAS INCORRECT. I TRIED CALLING BUT NO ANSWER AND MY PLATE NUMBER HAS BEEN THE SAME SINCE I GOT MY CAR IN 1997

Date of experience: September 10, 2017
Anna M.
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Registering my car has never been easier!
September 10, 2017

Registering my car has never been easier!

Date of experience: September 10, 2017
SERGIO E.
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Quick, efficient, and painless!
September 10, 2017

Quick, efficient, and painless!

Date of experience: September 10, 2017
Raymond B.
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Very easy although it would be nice to know the total charges.

Date of experience: September 9, 2017
GEORGE L.
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VERRY CONVENIENT
September 9, 2017

VERRY CONVENIENT

Date of experience: September 9, 2017
Dexter A.
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I had a great experience so far
September 9, 2017

I had a great experience so far. But the one thing I did not like about it is that the price don't show the FL vehicle Registration taxes before they charge you so you don't know exactly how much you are going to be charged till they already have their money. I think we should be able to see a total with that included before we finalize our order. It's not like we don't have to pay it anyways. We do it is just right that we can see what we are being charged for that.

Date of experience: September 9, 2017
Florida
1 review
0 helpful votes
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Middle of hurricane prep may not be the best time to write a review, but I do appreciate one less concern thanks to convenient online purchasing. Arrived just in time for my birthday!

Date of experience: September 9, 2017
Florida
2 reviews
0 helpful votes
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Impressive Service!
September 9, 2017

This is my second time using ETags and it will definitely not be the last. The service is first class. I received a reminder that my expiration was coming up and if I wanted to renew. I clicked their link, entered my payment details and in less than 2 minutes my order was processed. One week later I received my new tags in the mail. This such an impressive, stress-free and easy to use service and the cost is very reasonable. I paid only a few dollars more than what the DMV charges online. Thank you ETags!

Date of experience: September 8, 2017
Timothy C.
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Was fast and easy
September 8, 2017

Was fast and easy

Date of experience: September 8, 2017
Bruce M.
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Easy to follow
September 8, 2017

Easy to follow.

Date of experience: September 8, 2017
Sandra G.
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Easy to follow
September 8, 2017

Easy to follow. Would be great to see the bottom line price.

Date of experience: September 8, 2017
Cheryl W.
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That was easy
September 8, 2017

That was easy

Date of experience: September 8, 2017
Florida
1 review
0 helpful votes
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Awesome Service!
September 8, 2017

Out of this world! You guys really impressed me with your no nonsense service! Keep up the good work! I commend your company!
Thank you,
Elba

Date of experience: September 8, 2017
SEAN M.
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Very easy
September 8, 2017

Very easy
Don't have to leave work or home to do this
Thank you

Date of experience: September 7, 2017
Florida
1 review
1 helpful vote
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Online ripped off
September 7, 2017

Just received my new tag which online renewed wvia Etag. They hides hidden charges & here is the details: my vehicle is year 2000 Ford E150:
Fl tax $46.1,
Etag charge $19.95 ( not mentioned online)
Agency fee $3
Credit card charge $2.5
Shipping & handling $3.95
Total $75.50

Cautious

Date of experience: September 7, 2017
Florida
1 review
2 helpful votes
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Price gougers
September 7, 2017

They never said they were gonna charge me double, I will definitely dispute this charge, they should go out of business, just awful!

Date of experience: September 7, 2017
Florida
1 review
0 helpful votes
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Excellent service! I can't wait to the next time. I will make sure I will never do my tag renewal anywhere else but here.

Date of experience: September 7, 2017
Lisa A.
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Much quicker and easier than last registration!
September 7, 2017

Much quicker and easier than last registration! Thank you

Date of experience: September 7, 2017