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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Collier County Tax Collector refused payment because there was no name or address on my $91.95 business check.
Timely delivery of my tags. Would use the service again. I have nothing further to add to this tevirw.
I WENT ON LINE THE SAME DAY AS I RECEIVED MY ANNOUNCEMENT AND RENEW ON LINE AND STILL HAVE NOT RECEIVED NY NEW TAG SAID THAT MY LICENCE # WAS INCORRECT. I TRIED CALLING BUT NO ANSWER AND MY PLATE NUMBER HAS BEEN THE SAME SINCE I GOT MY CAR IN 1997
Registering my car has never been easier!
Quick, efficient, and painless!
Very easy although it would be nice to know the total charges.
VERRY CONVENIENT
I had a great experience so far. But the one thing I did not like about it is that the price don't show the FL vehicle Registration taxes before they charge you so you don't know exactly how much you are going to be charged till they already have their money. I think we should be able to see a total with that included before we finalize our order. It's not like we don't have to pay it anyways. We do it is just right that we can see what we are being charged for that.
Middle of hurricane prep may not be the best time to write a review, but I do appreciate one less concern thanks to convenient online purchasing. Arrived just in time for my birthday!
This is my second time using ETags and it will definitely not be the last. The service is first class. I received a reminder that my expiration was coming up and if I wanted to renew. I clicked their link, entered my payment details and in less than 2 minutes my order was processed. One week later I received my new tags in the mail. This such an impressive, stress-free and easy to use service and the cost is very reasonable. I paid only a few dollars more than what the DMV charges online. Thank you ETags!
Was fast and easy
Easy to follow.
Easy to follow. Would be great to see the bottom line price.
That was easy
Out of this world! You guys really impressed me with your no nonsense service! Keep up the good work! I commend your company!
Thank you,
Elba
Very easy
Don't have to leave work or home to do this
Thank you
Just received my new tag which online renewed wvia Etag. They hides hidden charges & here is the details: my vehicle is year 2000 Ford E150:
Fl tax $46.1,
Etag charge $19.95 ( not mentioned online)
Agency fee $3
Credit card charge $2.5
Shipping & handling $3.95
Total $75.50
Cautious
They never said they were gonna charge me double, I will definitely dispute this charge, they should go out of business, just awful!
Excellent service! I can't wait to the next time. I will make sure I will never do my tag renewal anywhere else but here.
Much quicker and easier than last registration! Thank you
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

